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Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

The mobile theme will convert the homepege as the guide I posted above shows. it will convert it tyo a grid with 3 featured posts and a list of the latest articles.
I’m not sure how you were using it and not having the homepage converted. It;s a strange issue. Maybe there was a plugin conflict that prevented the mobile theme from being active. The mobile theme was not tested with any plugins so we cannot say for sure which one will conflict with it or not as it’s still version 1.0

Thank you!

Bogdan B.
tagDiv Staff

Hello


@Chandan
Kumar Singh
We have not tested jetpack’s gallery so i can’t say for sure if it conflicts with our own custom gallery or not. You can try to use our own custom image gallery : https://forum.tagdiv.com/gallery-2/
Try this: In you wp-admin, select Jetpack > Settings in the left hand menu, and on the settings page click ‘Deactivate’ for the Carousel feature.


@Dtluan

You can deactivate specific thumbnails from this section of the theme panel: http://screencast.com/t/Mx5BlRpbXKAH

Thank you!

Bogdan B.
tagDiv Staff

Hello,

If you want to create a new page you have to create a new page from the wp settings: http://screencast.com/t/tRnP9QUHn Then you can edit the page in visual composer. You can either create your own layout or use one of the predefined templates. This video should help:

After you finished creating your page you can set it as a homepage from here: http://screencast.com/t/SP9A0SZ6q41

I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
The menu is not changed in the car enthusiast demo. It’s simply header style 10 with a red background color and a huge logo (the car is a logo)
I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
This issue is related to caching so please clear all caches whether it’s a cache plugin (we only recommend wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/), or a cdn server or hosting cache.
Then test the theme panel again.
Thank you!

Bogdan B.
tagDiv Staff

Hello,

Try to use !important if the css does not apply as it means the code needs to be more specific and with a greater priority. Use the code like so:
.block-title{
border-bottom: 2px dotted black!important;;
}

It will affect all block titles though if you use the code like this.

Thank you!

Bogdan B.
tagDiv Staff

Hello,
Revolution slider as well as visual composer come bundled with the theme and do not have an activation key, nor do they require it. You have full access to the plugin features without the activation.
Thank you!

Bogdan B.
tagDiv Staff

Hi,

Please follow one of these methods to install the theme: https://forum.tagdiv.com/install-via-ftp/
https://forum.tagdiv.com/install-via-wordpress/

Thank you!

Bogdan B.
tagDiv Staff

Hello,
Maybe this topic will help: https://forum.tagdiv.com/topic/additional-menu-option/
Thanks.

Bogdan B.
tagDiv Staff

Hello,

The issue you are facing is dues to a faulty archive that was uploaded to envato .We uploaded the correct one afterwards but this one still got through to a few users. Please download the theme again and replace the theme files with the correct ones. Please use this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ but do not use the automatic update method as in this particular case it will not work.
Sorry for the inconvenience.

Thank you!

Bogdan B.
tagDiv Staff

Hi,
I have checked your site and the ad code is there. The theme does render the ads but there are none being fed by google. Please contact adsense and let them know about the issue.
AS an alternative you can use adrotate (free plugin) to dismiss the theme ad system so you can see if the problem is theme related or adsense related. I say the theme renders the ads properly upon inspecting the ad spot.
let us know how it goes.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
This happens because you use the mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/
If you do not want to use this plugin, you can simply disable it.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
The ajax search from our theme is custom made so any code related to the standard wp search will not work in this case. You can find the ajax search here: http://screencast.com/t/5I3vmQI51JP You will need to edit the js function to do it. unfortunately there is no easy solution I can provide for this. If you do not know the steps you need to take in this regard, we recommend hiring a developer to help out with the code.
Thank you!

Bogdan B.
tagDiv Staff

Hello,

This was already answered in the previous posts. No need to create multiple instances of the same request as the answer will be the same.
If you want to only remove the date from the search results you can use this code:

.search-results .td-main-content .td-post-author-name span, .search-results .td-main-content .td-post-date{
display:none!important;
}
.td-aj-search-results .td-post-date{
display:none;
}

Thank you!

Bogdan B.
tagDiv Staff

Hello,
The option comes from the theme, not external plugins. The option should be there like so: http://screencast.com/t/GmvlLXQl7 If for some reason the option is missing, It could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Thank you!

Bogdan B.
tagDiv Staff

Hi,

We did not provide any answer to this topic as we do other topics where the proper solution is provided. There was no point in simply confirming Chris’ solution. The same answer would have been provided by us as well 🙂
If on EVERY update your theme breaks, then it means you are not doing it properly. Please use the ftp method as it’s the safest way of doing it. if you have customization done or a child theme please remove them and only test the main theme with the default theme code. I have checked your site and it seems you have the latest version and it seems to run properly so I;m nost sure what it is I should help with. Please let us know if you have further trouble and we will investigate it.
Also if you use a cdn or an untested caching plugin, that can also be the cause of the theme breaking after an update. Please make sure you use this guide to set up the cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and reset cdn after each update.

Thank you!

Bogdan B.
tagDiv Staff

Hello,
If you want to have full sentences, you can use custom excerpts in post edit so you can control the exact excerpt on the post itself: http://screencast.com/t/WUeiyinxI4x
Thank you!

Bogdan B.
tagDiv Staff

Hi,

1) Sorry but revolution slider cannot replace the menu from our theme. We have no solution to provide in this regard as you will need customization services to get it done which we cannot provide. Sorry.

2)You can remove the top padding on any page based on the page id. On the homepage you can use this code:
.page-id-8904 .td-main-page-wrap{
padding-top: 10px;
}

Thank you!

Bogdan B.
tagDiv Staff

Hello,
The featured image placeholders can be found here: http://screencast.com/t/zcXcpBNBKI5j You can edit these images or replace them with other ones but you need to keep the image size and name intact. Otherwise it will not position properly.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Unfortunately you can only remove the date either from posts or from modules and blocks, all at once. There is no way of removing the date just for only one category .It can however be hidden with css. Please provide a link to your site and I will provide the proper code to hide the date in the specific category
Thank you!

Bogdan B.
tagDiv Staff

Hello,
This can only be done in newspaper 7.3 so if you do not have this version yet, please update your theme by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ Also newspaper 7.3 requires visual composer version 4.12 so please also update your plugin after you update the theme: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Then you will find the setting here: http://screencast.com/t/qWYY8aXh
Thank you!

Bogdan B.
tagDiv Staff

Hi,
If you have the latest version try it another way. Access the plugins section of wordpress, then deactivate and delete files for the visual composer plugin like so: http://screencast.com/t/2ceG31xMrQi2 and then simply install the plugin again from here: http://screencast.com/t/cOlgb93fw65P
Thank you!

Bogdan B.
tagDiv Staff

Hello Fabian.

Our theme elements were not meant to be displayed full with. Our theme uses a fixed width for it;s content and all elements depend on this fixed width to display properly. Changing the width through visual composer is not recommended. Please do not use stretch row and content on the theme blocks and grids. It works with visual composer elements but not with theme specific elements.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The options I showed are available in the latest version of the theme only (7.3) Unfortunately the date cannot be removed from specific posts or pages. you will need customization if you want to remove the date only for specific pages. the search option date is handled by this setting:
http://screencast.com/t/jdiJ51D4G (this applies in newspaper 7.3 in older version there is only one option to remove the date accross the whole site found in the post settings of the theme panel)

Than you!

Bogdan B.
tagDiv Staff

Hello,

After you update your theme, please make sure you clear all caches and reset cdn files if you use it. Sometimes the cache loads the old files until it gets cleared and cause unexpected issues. Also newspaper 7.3 requires the new version of visual composer (4.12) so please also update your plugin by following this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

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