Hi,
We are working on a new update, YES but we have no ETA on it for the moment.
(Welcome back Chris. Your help is always appreciated)
Thanks.

Hello,
Please provide a link to your site so we can inspect it and figure out where the white space is coming from.
Tank you!

Hello,
The name of the homepage will be gone if you set it as a home page in wordpress. If you leave it as a simple page, then the name of the page will become the permalink depending on the permalink structure you chose from the wp settings: https://codex.wordpress.org/Using_Permalinks
Once you set the page as the homepage in your wp settings, the link to the page will be the site url: http://screencast.com/t/fC2IWHf6
Thank you!

Hi,

This simply means you have too many ajax requests. Ajax is used on pagination, ajax filters, live search, and the mega-menu. If you use too many of these elements, you will need quite a bit of resources on your server. Please remove some of these features if your server cannot handle it. Also please use this guide to increase your memory allocation: https://forum.tagdiv.com/system-status-parameters-guide/
You can use this guide to learn about the ajax filter and the pagination: https://forum.tagdiv.com/block-settings-tutorial/
The mega-menu can be removed from the menus area: https://forum.tagdiv.com/mega-menu/

Thank you!

Hi,
The latest articles already does what you request. It shows a list of the latest articles. latest to oldest with pagination. You can change it;s settings from here: http://screencast.com/t/k9GTkmTXgPM
As for the grids, they do not accept sticky posts as the grid would break f a sticky post would be present. We created them to ignore sticky posts. I;m not sure about the review pages. Our theme provides a review system that will show up on modules and blocks: http://screencast.com/t/PLCsgte88y – http://screencast.com/t/Ns8Adnj7ISEh
Thank you!

Hi,
We thought it was self explanatory that you need to have a sidebar (an 1/3 column) in order to have a smart sidebar. You can’t have a sidebar in another type of layout as our theme only supports these column settings: https://forum.tagdiv.com/how-to-use-visual-composer/
Thank you!

Hi,

If you want to change the outer background on different pages then it can only be done by altering the theme files and adding a condition to check for the page id. Please follow this topic: https://forum.tagdiv.com/topic/single-page-background/

Thank you!

Hello,

Unfortunately blocks do not have any detect filed to know that the article you are on is displaying in the block. Our theme does not have any such detect options. Sorry. If you require this option you will have to make it through customization as the theme does not have such an option.

Thank you!

Hi,

Unfortunately we cannot guarantee the compatibility between woocommerce and revolution slider. These 2 plugins worked fine together for a long time, but it seems that latest updates made them incompatible. Unfortunately we cannot do anything about it as we will have to wait for future updates and see if the compatibility issue gets fixed. I’m sure that the plugin developers already know about the issue. You could try to check these steps for the blue letters: https://theme-fusion.com/knowledgebase/white-screen-after-installing-the-theme/

I hope this helps.
Thank you!

Hi,

Unfortunately our theme has no options for such a map. It will have to be made custom. Here is an interesting article on the subject: https://parall.ax/blog/view/2985/tutorial-creating-an-interactive-svg-map

Thank you!

Hi,
You can use the ajax filter based on tags from block settings. Pleas use this guide: https://forum.tagdiv.com/block-settings-guide/
Thank you!

Hi,

Links will appear in the excerpt field, but they will not be clickable. It is the way the excerpts were made. Excerpts were designed to work as a sample data of the post so the user can see a small preview of the content, not use the full features of the content. This will require customization for it to work. There is no easy way of activatin links in the excerpt.
As an alternative you can display the full post content by using module 15 for pages’s layout: http://screencast.com/t/C367cAKea This module will display all post content including links, images and videos. But this is not a block element. It can only be used on category pages, or the latest articles section.

Thank you!

Hello,

Unfortunately after switching themes, there will be no post views registered. Our theme post views counter will count each post view, but it cannot know the view count from your previous theme. You can add the post views manually if you want from this field in post edit: http://screencast.com/t/8WQVV08CD7rp
Post views are theme related, not wp related so switching themes results in the loss of this information just as any other setting you may have had on your previous theme.

Thank you!

Hi,
The mobile theme requires you to add content to the mobile editor in order for it to be displayed on mobile. Please use the form shortcode inside the mobile editor: http://screencast.com/t/GcUDt2rjHj3
Please read this guide: https://forum.tagdiv.com/the-mobile-theme/
Thank you!

Hello,

Our theme has no options for such an ad spot. if you add something custom, you will have to test it out for any problems you might find along the way. such as the one you mention. You can try to add a higher z-index to your sticky ad: http://www.w3schools.com/cssref/pr_pos_z-index.asp

Thank you!

Hello,

Our theme does not have any options for a multi-site, but you can follow this guide to learn how to set it up:
https://codex.wordpress.org/Create_A_Network
https://premium.wpmudev.org/blog/ultimate-guide-multisite/
In a multi-site environment, you can use just one copy of the theme.

Thank you!

Hi,

Both these icons should have the same url since there is only one option to change the url in the theme panel under the social networks tab. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test the social links again. if you still have trouble with this please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate. Please also include a link to this topic.

Thank you!

Hi,

Please follow this topic: https://forum.tagdiv.com/topic/html-code-after-the-content/

Thank you!

Hi,

The bottom “pointer” is a border added as a pseudo-element. Please use this code instead:
.td-module-comments a{
background-color:red!important;;
}
.td-module-comments a:after{
border-color: red transparent transparent transparent;
}
I;m not sure what folder you want me to point to as this is a css rule and it is found in the main style.css file fount in the root folder of the theme.

Thank you!

Hi,

If you require the recent articles to be displayed on every post under the content, you can use a do_shortcode function and chose one of the content blocks. For example, you can use a block 4 limited to let’s say 15 articles. You can create the block the way you want the settings on a dummy page. After you create the block and set it up, once you click classic mode you can see the shortcode. For my example this was the resulting shortcode:
[vc_row][vc_column][td_block_4 custom_title="Latest articles" limit="15"][/vc_column][/vc_row]
You can use this block on a post by adding it to the post template files with a do_shotcode function like so:
<?php echo do_shortcode('[vc_row][vc_column][td_block_4 custom_title="Latest articles" limit="15"][/vc_column][/vc_row]'); ?>
http://screencast.com/t/aGMv6ov5
You will have to add tbis code for each of the post styles that you use on your site. Each post template has it’s own file.

I hope this helps.
Thank you!

Hello,

The new updated provided a new setting for the homepage. These elements can now be disabled separately for posts and for pages. The new setting can be found here: http://screencast.com/t/nSg3kKwb

Thank you!

Hello,
Unfortunately there is no alternative for tablets. A mega-menu works using the hover on desktop, but there is no hover on tablets. The generally accepted rule is this: 1 tap=hover, double tap=click. If you have any suggestions on how to replicate this better, we are open to any alternative solutions. 🙂
Thank you!

Hello,

Please contact us via email a contact@tagdiv.com and provide wp-admin so we can login and inspect this issue. Please also include a link to this topic so we can identify you.

Thank you!

Hi

I will add this request to our list for future updates. I will pass this information on to the development team and if they decide on it, it will get implemented but I cannot promise anything as we have lots of requests and we need to prioritize our work.

Thanks.

Hello,
Please do not use w3 TC as it is known to cause issues with our theme. Please only use WP super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ Also please check any server side cache or cdn server if you use it.
Thank you!