Please provide a link to your site so I can inspect it. You may be using an older version of the theme.
Thank you!

Hi,
Please use thew ‘adrotate’ plugin to test this out. This way you are eliminating the theme ad system and using the plugin. If adrotate will display the ads, it means there is a theme related issue. If adrotate is not able to show the ad as well, then it’s a google issue. Please do this so we can rule out any theme conflicts. You can also try to disable all plugins except visual composer, clear cache and reset cdn files so you can rule out a plugin conflict as well.
Let us know how it goes.
Thank you!

Hi,
Please provide more details so we can understand better how to help. If you want to remove the post titles from grids, you can do it with css but we need more details so we can provide the proper code. Where exactly do you want to remove the titles. Please also provide a link to your site pointing at the grids, blocks you want to change.
Thank you!

Hi,
I have tested your video on my end but it does not get cut off: http://screencast.com/t/Vb2kWKlBg
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Let us know if you still have trouble with this.
Thank you!

Hello,
Please provide a link to your site so we can inspect the grid as we cannot provide any code based on a simple image. We need to inspect the html code for it.
Thank you!

Hi,

It works fine on our demo: http://demo.tagdiv.com/newspaper/video-playlist/ and on our testing platform, so the issue is most likely on your end. Please disable all plugins except visual composer, clear cache and reset cdn files. Then test the playlist again. If you still have trouble with it, please provide a link to your playlist so we can inspect it and provide more information to how you set it up.

Thank you!

Hi,
You can use a child theme if you want as it will work from the child as well but you need to keep track of the modification as a child theme is not update proof. If the files get changed in a future update, you still have to make the modification again in the child theme.
Thank you!

Hello,

The DoubleClick ads aren’t recognized by theme’s ad system and the code is rendered as it is. The theme only works using google Adsense ad codes: https://forum.tagdiv.com/ads/ … for another type of ads you can either use wp text widget or a plugin like Simple Ads Manager or AdRotate to render the code then use theme’s ad spots. For more references you can consult this topic -> https://forum.tagdiv.com/topic/tutorial-responsive-ads-with-google-dfp/
If you want to move this conversation via email please contact us at contact@tagdiv.com and we will respond there.

Thank you!

Hi,

You can add content after articles as I have specified in my previous reply. That method does exactly what you requested. I’m not sure why you say it cannot be done when I already posted the solution and provided a related topic with the same solution provided.

Thank you!

Hello,

You can change the menus from the WP menus area: http://screencast.com/t/lKi7Kf5xGW
You can use this guide to learn how WP handles menus: https://codex.wordpress.org/WordPress_Menu_User_Guide

Thank you!

Hello,

If you want to add a shortcode inside the post content you need to edit the theme files of each of the post templates you use on your site. You can use a do_shortcode function: https://developer.wordpress.org/reference/functions/do_shortcode/
Here is an example of how to do it: https://forum.tagdiv.com/topic/html-code-after-the-content/
you can use do_shortcode like so:

Thank you!

Hello,

If you want to hide the author info you can do so with css easier:
.single .td-author-description{
display:none!important;
}

Or remove it from the code like so: http://screencast.com/t/WO9AmPsZR

Thank you!

Hi,

The theme is not slow at all. Please test our demo with google page speed: http://demo.tagdiv.com/newspaper/
Page speed is very personal depending on the hosting that you use, the optimization you have in place and the content that you have on your site. Please follow this guide to increase your loading speed: https://forum.tagdiv.com/how-to-make-the-site-faster/

Thank you!

Hello,

Please contact us via email at contact@tagdiv.com and provide a link with a button shortcode that does not work so we can inspect it. Also please provide wp-admin so we can login and investigate. Please also include a link to this topic so we can identify you.
Sorry for the late response, it seems this topic was skipped by mistake.

Thank you and sorry for the inconvenience.

Hi,
This is a caching issue. Please use wp super cache with these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also check for any hosting cache and cdn server you might use.
Let us know if you still have trouble with this.
Thank you!

Hi,
I have inspected your site but the ad code is present: http://screencast.com/t/RAd8jKNU68 The theme does it;s job in rendering the ad code but it seems the ad is not delivered by google. You can try a simple image ad and see if that gets displayed. If you still have issues with adsense you can contact google and let them know about the issue.
Thank you!

Hi,

Sorry about that, the code was incorrect. The mobile theme uses a different css class. Use this code instead:

@media(max-width:767px){
.td-mobile-footer-wrap{
display:none!important;
}}

Thanks.

Hello,
If on a specific template it will not position properly, you can target each post style separately with css. Each post style has a unique class:
.single_template_11 is the one you seek. Use it like so:
.single_template_11 .td-module-meta-info{
display:etc.;
etc.
etc.
etc.
}

I hope this helps
Thank you!

Hi,

Thanks for your appreciation. Please follow this topic: https://forum.tagdiv.com/topic/google-amp-page-how-i-can-implement-can-we/

Hi,

I have checked your site and adsense seems to display fine now on every device: http://screencast.com/t/gPT76pxwFFZ
I also saw another problem regarding your social counter. Please update it as newspaper 7 requires the latest version of the social counter. Disable and delete files from the plugins section and install the social counter again from the newspaper 7 theme package. Also, your visual composer version is 4.11 which can be problematic. Please update it to 4.12 as it is required by newspaper 7.3. Use this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

Hello,

Actually you can hide it with css.
For the – on a post page:

.td-author-line{
display:none!important;
}

For the one on modules/blocks:

.td-post-author-name span{
display:none!important;
}


Thank you!

Hello,

Thank you for pointing this out. It is a css issue. Please use this code for a quick fix:
.td_category_template_6 .td-category-header{
z-index: 1!important;
}

I will pass this information on to the development team.

Thanks.

Hello,

The first 2 footer templates come with predefined content. That means that the content cannot be altered: https://forum.tagdiv.com/footer-templates/
If you want to replicate these elements, you can simply use our block element widgets from the widgets area.

1) These 2 elements use block 7

2) It’s best not to add content over the footer 1 and 2 styles as it will be shown below the predefined content. Please chose an empty style and use blocks to create your own footer content.
We created these 2 styles to help users have a good looking footer out of the box and not have to add elements to it from the start. For users that want to customize it, we added extra empty styles so they can customize the footer to their preference.

Thank you!

Hello,

Unfortunately our theme was never tested with opera mini. We are aware of these issues as we have reports of this, but since it was never tested, we are not aware of how and what to fix. We only tested the main opera browser which works fine. Opera mini and classic are not tested and we cannot say for sure if the theme will work properly or not on these browsers. Here is the list of compatible browsers: http://screencast.com/t/owldhgKfSzC

Sorry for the inconvenience.

Hi,

If you plan on having 3 different websites with different content, then you need 3 copies of newspaper. You can use one license on a single website and it’s sub-domains, but not on different domains/projects.
If your multi-site is part of the same project, then you can use one copy of the theme.

Thank you!