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tagDiv Staff
Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Hi,
The block settings can be changed by clicking the pencil icon as presented in this guide: https://forum.tagdiv.com/block-settings-tutorial/
Your problem originates from the latest version of wordpress. You use an old version of the theme and an old version of visual composer. You have visual composer 4.6.2 but for the latest version of WP you need version 4.11.2 as there were a few compatibility issues that needed fixing. Please updfate your theme to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and then update your plugin by following this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please also make sure you update the social counter plugin as well after you update.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Unfortunately we cannot provide any WP “hacks”. For this you will have to chek out the official WP forums here: https://wordpress.org/support/forum/hacks or you may find solutions on external sourcess as well:
http://slobodanmanic.com/249/wordpress-set-password-during-registration/
I hope this helps.
Thanks.

Bogdan B.
tagDiv Staff

Hi,
Facebook instant articles were not yet included in our theme. When we test and include them we will post this information in the changelog. At the moment, there is no solution we can provide for this yet. Please use a default wp gallery if the theme specific one does not work on FB. Or you could try to use a gallery plugin and see if FB recognizes it.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Please try to clear all caches as the option works and I was able to add your site to the homepscreen but the icon was not this one: http://1christianvoice.com/wp-content/uploads/2016/06/1CVM-Logo-152px.png
I got a grey icon with a number 1. It could be your old icon feeded from cache or a plugin conflict but since you did not clear the cache, the disabling of the plugins did not show the imediate result.
Please try to clear all caches whether it’s a plugin , a cdn server or hosting.
I tested the bookmarklet on my end but could not find any errors. It picked up the correct icon on every device.
If you still cannot get it to work properly, please send us an email at contact@tagdiv.com and provide wp-admin so we can take a look. Please also include a link to this topic.
Thank you!

Bogdan B.
tagDiv Staff

Hi,

For the author page you need to edit this code:
http://screencast.com/t/m9gjOlG5
And then use this css:
.author-box-wrap .avatar{
width:initial;!important
}
.td_top_authors img{
max-width:initial!important;
}
.author-box-wrap .desc{
margin-left: 215px!important;
}

Thank you!

Bogdan B.
tagDiv Staff

Hi,
Unfortunately the ad spots do not allow custom code. In order to add content to all posts, you ned to edit the post template files: http://screencast.com/t/olPNq0inekoH You can use standard html insode these files and the code will appear on every post that uses the template you modify. You need to make the modification for every post style that you use on your site.
These files can also be added to the child theme: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thanks.

Bogdan B.
tagDiv Staff

Hi,
You can set a background on your site from the theme panel: https://forum.tagdiv.com/background-introduction/
If this is not what you want, please provide an example of how you want the background and I will try to provide a css code if it can be done.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
If you want to use local fonts you can use custom fonts by following this method: https://forum.tagdiv.com/font-customization/
The default theme fonts are open sans and roboto which are google fonts as well. If you want to remove these, you need to follow this topic: https://forum.tagdiv.com/topic/how-to-remove-the-download-google-fonts/
I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
the logo pops out like that because of the css size re-write you made in the thme panel. Unfortunately this is how css works. It will load every rule one at a time. It cannot re-write without applying the previous rule first. In order to bypass this, please try to add the code I provided directly in style.css at the bottom of the file like so: http://screencast.com/t/eCCbYKPyF7Io
That will stop the logo from changing sizes.
Thanks.

Bogdan B.
tagDiv Staff

Hi,
I assume you want to simulate the travel demo design: http://demo.tagdiv.com/newspaper_travel/
This is a custom made desgn and cannot be created just from the theme settings. It does require a bit of custom code. Here is a guide on how to do it:
https://forum.tagdiv.com/topic/adding-top-area-like-travel-example/
Please note that on newspaper 7 there is another necesarry step to take for it to work as the code has been changed. Please follow this link: https://forum.tagdiv.com/topic/my-old-settings-for-travel-demo-doesnt-work-any-more/
Thank you!

Bogdan B.
tagDiv Staff

Hi,

Unfortunately you cannot do it from the theme as it;s not the theme sending the passwords, but wordpress. Our theme uses the default registration system of WP just styled differently, If you want to change a wordpress feature you have to change the WP files to do it.

Thank you!

Bogdan B.
tagDiv Staff

Hi,
The latest articles section is added by the page template you select from the right side of the page edit screen. There are 3 templates to chose from: Default, pagebuilder + latest articles or pagebuilder + page title.
http://screencast.com/t/cPpWcrpG4
Thank you!

Bogdan B.
tagDiv Staff

Hi,

If you have not yet updated your theme, then this is the moment to do it as you will have to replace the tehme files you changed. Please download the latest version of the theme from envato and use this guide to update: https://forum.tagdiv.com/how-to-update-the-theme-2/
If you already have the latest version then download the theme again and simply replace the file you changed with the one from the archive you downloaded

Thank you!

Bogdan B.
tagDiv Staff

Hi,
You need to use the embed codes if you want to have responsive content. If the default embed method is not responsive, you need to check with the official embed method from soundcloud.
As for the videos, please provide an example of what videos you are referring to. Provide a specific url that points to the video in question.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Speedbooster increases the site’s loading speed. Try to test your site with google pagespped insights with and without speedbooster. If the speed drop is not very high, you can disable the plugin altogether. Page speed is very personal and depends on lots of things. For some users speedbooster provides better speeds, and for some not so much. If you can live with the speed drop then disable the plugin.
If you do want to use speedbooster and just remove the style.css from speedbooster, you need to access this file and comment out these lines of code: http://screencast.com/t/7BfLewBSJ
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Post templates can be modified from the child theme.Please check this list to see which files will work from the child theme: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Unfortunately our theme does not support external featured images. The featured image has to be set from the media library as the featured image function will only grab uploaded images.
Thank you!

Bogdan B.
tagDiv Staff

Hi,

There were no changes made to the bookmarklet option. it should work the same way as before. Please make sure you have all icons properly set here: http://screencast.com/t/d93rvt9Qe

Thank you!

Bogdan B.
tagDiv Staff

Hi,

Please try one more thing with the facebook counter. Insert a different ID to see if it will pull the information. Try something like ‘cocacola’ and if the counter displays properly, then switch it to your ID again. This will reset the social counter’s facebook.
If you still have trouble with this, please send us an email at contact@tagdiv.com and provide wp-admin so we can login and inspect the counter. Please also include a link to this topic so we can identify you!

Thank you!

Bogdan B.
tagDiv Staff

Hi,
Thank you for all your support!

@balaji
if you have questions about the theme, please post a new topic as this thread is not destined for support questions. (our theme was built to work with adsense by default) Pleawse check the documentation in the top right of this page.
Thanks.

Bogdan B.
tagDiv Staff

Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files. this should rule out a plugin conflict.
if you still have issues with this, please make a request via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can inspect this issue. Please also include a link to this topic.
Thank you!

Bogdan B.
tagDiv Staff

Hi,

The mobile theme does not have such options so the smartlist buttons can only be targeted with css.
If you want to remove the top pagination, you have to remove this part of the code: http://screencast.com/t/phbhHDzu
In order to change the button colors, you can use this code:
@media(max-width:767px){
.td-smart-list-button{
background-color:red!important
}}

Add the code in the theme panel->custom css box.

Thank you!

Bogdan B.
tagDiv Staff

Hi,
Please try to deactivate all plugins except for visual composer and revolution slider, then clear all caches: plugin, browser, hosting or a cdn server if you use it.
Then test the slider again. If the problem goes away, then you need to identify the plugin that is creating the conflict and remove/replace it.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
This is most likely a plugin conflict. Please disable all plugins except visual composer, clear cache and reset cdn files. Then check the menu again. if the problem goes away, then you need to identify the plugin causing it.
Let us know how it goes.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Please make sure you update your theme to the latest version(7.1.1): https://forum.tagdiv.com/how-to-update-the-theme-2/ and try the demos again. Let us know how it goes.
Thanks.

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