Hello,
There is nothing more to be purchased as the theme provides visual composer free bundled with the theme. However, if you use the mobile theme plugin, there will be 2 editors in your page edit screen. The one at the top is the mobile editor that does not use visual composer. If you scroll down you will see the visual composer editor present and working.
If for some reason this does not work, it probably means you did not update the plugin in which case you need to use this guide to update it: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hello,

The caching issue happens when you have a strong cache in place apart from the caching plugin. Please clear the cache from wp super cache, the one from your browser, the one on your server or a cdn server. After all caches are cleared the problem goes away.
As for the Chinese letters, there is no other solution. Try to disable the cdn and that will fix it. If you use a cdn you have to add allow origin in htaccess like the link you posted shows. Again, if you use strong caching, you have to clear everything. That could be the main reason why that method did not work for you. This issue is not theme related. Any theme will have this problem as it’s a CDN issue, not related to wordpress or themes. Please contact your CDN provider and let him know about the issue if you cannot fix it with the htaccess rule.

Thank you!

Hello,

Pages can be edited in visual composer and content added or deleted from the page. Please access your page in the back-end and simply delete the blocks you like to remove. Please read these guides to learn how to use visual composer and block settings:
https://forum.tagdiv.com/how-to-use-visual-composer/
https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hello,
There are no ads delivered by us. You can only have one ad per each section. If you removed the demo ads and inserted adsense, then only the adsense should appear. Please provide a link to your site so we can see these ads and figure out where they come from.
Thank you!

Hello,
For youtube you only have to paste the youtube link inside the post content. This is a main wordpress feature. If for some reason this does not work, please disable all your plugins except visual composer, clear cache and purge cdn files if you use it.
Then check the youtube embed again.
Let us know how it goes.
Thanks.

Hello,
Please follow this guide and make sure you follow each step carefully:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial/
Also allow it a bit of time to refresh as it;s not a live count and is affected by cache.
If you cannot get it working, please send us a request via email at contact@tagdiv.com and provide a link to your site and wp-admin sop we can login and inspect the issue.
Thank you!

Hello,
The latest articles section is a loop for the latest posts or from a specific category you set. There cannot be any block added to this section. You can change the settings for it and set the number of posts to display here:
http://screencast.com/t/a2vjREw0p
Thank you!

Hello,
We will investigate this further and fix it in the next version of the theme. If adding the style.css file in the child theme works, please use this method until we are able to fix the issues.
Thank you

Hi,
Please follow this method https://forum.tagdiv.com/topic/how-to-insert-ads-between-posts-on-the-main-categories-and-in-the-archives/ and adapt it to the pagebuilder loop. You will require coding skills for this though as the theme does not provide any setting for ads inside the latest article section.
Thank you!

Hi,
Well that means something went wrong when updating. Please download your theme again from envato and use this method to install the theme properly. (delete your current theme files): https://forum.tagdiv.com/install-via-ftp/
Thank you!

Hi,
Try to use a custom menu as you can add custom links to whatever you want and use sub-menus like so: http://screencast.com/t/Lzx5WSOa
My menu items are all custom links so you can use this to add any type of category or sub-category to it.If you want to maintain hierarchy, simply use the menu options of WordPress. That is probably what the site you exemplified uses.
Thanks.

Hi,

1) Try this code:
.footer-text-wrap{
text-decoration: underline;
}

2) The sticky menu is a different container than the standard menu. It has to be targeted as well with css.
Add this code:
.td-header-menu-wrap.td-affix{
background: red; /* For browsers that do not support gradients */
background: -webkit-linear-gradient(red, yellow); /* For Safari 5.1 to 6.0 */
background: -o-linear-gradient(red, yellow); /* For Opera 11.1 to 12.0 */
background: -moz-linear-gradient(red, yellow); /* For Firefox 3.6 to 15 */
background: linear-gradient(red, yellow); /* Standard syntax */
}

3) the scroll up must also be targeted with css as there is no setting for it.
you can use this class to add css properties to it:
.td-scroll-up-visible{
background-color:black!important;
}

Hope this helps.

Hello,
Please make sure you meet the minimum requirements for newspaper posted here: https://forum.tagdiv.com/requirements-for-newspaper/ and make sure you set your system status parameters according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/
As for the pagespeed score on gtmetrix, please consult this guide: https://forum.tagdiv.com/search/faster/
Let us know how it goes.
Thank you!

Hello,
Please follow this guide: https://forum.tagdiv.com/facebook-share/
Thank you!

Hello,
If you do not use a cdn you cannot reset the settings. Please provide a link to your site so we can inspect this issue.
Thank you!

Hello,
Please update your theme to the latest version of the theme 7.1.1 as there was an issue with these elements that was fixed: http://screencast.com/t/AC4cmR69Urb2
Thank you!

Hi,
The speedbooster plugin works for mobile as well, it google that is more strict for mobiles than for desktop. We also get a lower scrore on mobile due to these strict rules google has in place: http://screencast.com/t/MEvClt6AH
Thank you!

Hello,
Unfortunately the theme has no setting for this. It will require customization of the theme files. Unfortunately there is no simple solution so we recommend hiring a freelancer to help out in this matter.
Thank you!

@all
Hello,

We have no reports of problems with visual composer if version 4.11.2 is installed. Please disable all your plugins except visual composer, clear cache and reset cdn files. If you use the mobile theme, check your page back-end again as there are 2 editors now, scroll down a bit to find visual composer as the mobile editor is at the top.
If you still have issues with this and if there is a problem we did not find yet, please send us an email at contact@tagdiv.com and provide wp-admin so we can login to inspect this issue. We need to see the error if we are to fix anything.

@sigurbjornsson you seem to have used visual composer from a very early version and created your page with that version. Some elements from VC were removed/marked as deprecated by the plugin author in the latest versions so you will have to re-create these elements. They are tabs, accordions etc. you can see what element you need to re-create in this list: http://screencast.com/t/EESnECyBl5

Thank you!

Hi,
You can activate the theme on the new domain as well as long as you do not use the 2 themes active for prolonged periods of time.
Thank you!

Hello,
The mega-menu will work with pages, but not product posts or other custom post types. You can add products to a page and place the page in the mega-menu though.
Thank you!

Hi,
I tested this again on my end but could not find any issues with he child theme on any version of IE (9 and above): http://screencast.com/t/svu3HxvWcP
Please make sure you do not have any custom code in the child theme and please only use the version of the child theme that comes with your theme version. It is included in the main package.
Thank you!

Hi,
Every homepage style you see on our demo is created in visual composer as a standard page. The url changes in our demo as well: http://screencast.com/t/aeDzlkRQ1
Every page you create will get an url from wordpress whether you use visual composer or not. Our theme does not change this behavior. The url will be hidden if you set your page as a homepage though.
If you would like to change the wordpress structure, you will have better luck on the official WP forum:
https://wordpress.org/support/topic/how-do-i-remove-home-in-my-homepage-permalink-in-the-edit-page-mode
Thank you!

Hi Andrew,
If you want to add the script on all pages, you need to add the code in the page template files. There are 3 page templates so there are 3 files to edit form the root directory: http://screencast.com/t/GpW18vAXD
Thank you!

Hello,
The adsense will not get re-sized if you do not select any value from here: http://screencast.com/t/llIqBqssg Leave these settings to auto and adsense will provide the sizes to best fit the layout.
Thank you!