Hi,
Thanks Chris!
@all
If you would like to know the exact security fix, then please address us via email at contact@tagdiv.com and we will come back to you there.
Thank you!

Hi,
It worked for me as expected. I just added a standard text box and pasted in this code: http://screencast.com/t/8sNJOMJfi and this is the result: http://screencast.com/t/zA8C5JJ6
Thank you!

Hi,

It depends on the modification actually. If you edited the theme files, this modification will be lost if you do not back it up. Theme files get replaced on an update. You must create a back-up of your modifications and then re-apply them to the new theme files. There is no update proof way of altering the theme files unfortunately. Not even a child theme is update proof. Any modifications that is made on the theme code will be lost. Settings from the theme panel or custom code added in the panel spots will not be lost as they are kept in the database.

Thank you!

Hi,
This issue was created by the new version of wordpress. Please update your theme to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
and very important: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Make sure you clear your cache and reset cdn files afterwards.
Also update the social counter plugin as the old one will not work with newspaper 7
Thank you!

Hi,

1) Visual composer is there but you have to scroll down a bot as there are 2 editors now in the back-end if you chose to activate the mobile theme. The top one is without visual composer.
You can read more about the mobile theme here: https://forum.tagdiv.com/the-mobile-theme/

2) This could be a plugin conflict so please deactivate all plugins except visual composer, clear cache and reset cdn files. Also clear any caches you might have on the server.

3) I have checked your mobile menu but it seems to display fine but I see you deactivated the mobile theme. myabe it is tide with the plugins as mentioned above.

AMP and Glue are not tested so we cannot say for sure if they work with our theme. For AMP, one of our top users created a thread about it: https://forum.tagdiv.com/topic/tutorial-getting-started-with-accelerated-mobile-pages-amp/

Thank you!

Hi,
The sortcodes stopped working on the mobile theme not the desktop version. The mobile theme does not use visual composer in order to privde better page speed so that is why the shortcodes do not get rendered. You can read more about the mobile theme here: https://forum.tagdiv.com/the-mobile-theme/
Please let us know if the shortcodes do not get rendered on desktop.
Thanks.

Hi,
IF you follow this link: https://forum.tagdiv.com/the-mobile-theme/ you will see that the big grid on the mobile theme does not show random posts but rather featured posts. The latest posts are underneath it. If this grid would be set to latest as the loop below it, then the first 3 posts will be repeated in both elements.
Thank you!

Hi,

You can try this css:

.footer-email-wrap a{
color:grey!important;
}

Thanks.

Hi,
The login can be deactivated from here: http://screencast.com/t/YhnVjkpvB
This will also deactivate the login from the desktop version as well.
If you use the mobile theme the setting can be found at the bottom of the panel in the mobile section (a new option will appear in the panel if you activate the mobile theme)
Thanks.

Hi,
The theme will not modify the plugins folder as it’s on the wordpress install not inside the theme files. The revolution slider plugin can be found in the plugins folder in the main archive: http://screencast.com/t/r2VVBkDNWke
There are 4 plugins in the includes folder and there is no more rev slider there. Thos plugins are the ones that can be installed from the theme panel .That is why they are in the theme files. Rev slider can no longer be installed from the theme panel but rather from the plugins section as it’s size is too big.
Thank you!

Hi,
This issue usually occurs on a js error. You most likely have a js error on your site. Please disable all your plugins except visual composer, clear cache and reset cdn files. Then identify the plugin that causes this and remove/replace it
Thank you!

Hi,
Unfortunately the width of the theme elements is fixed in our theme and all elements depend on the fixed width. If you change this width, the elements will not position properly anymore.
We do not recommend altering of the width in our theme.
Thank you!

Hi,
There is a way to know: if you access the font setting you will see this section: http://screencast.com/t/ajb6DNdSflGD
Hope this helps.
Thanks.

Hi,
I have inspected your site but could not find any issues. This usually happens after a major update as the style.css gets cached wither from a plugin, a cdn server or hosting. You have to clear all caches or wait for them to clear themselves as all caches have a reset timer. Plugins can also cause this so please disable all plugins except visual composer, clear cache and reset cdn files.
Thank you!

Hi,
I tested this in newspaper 7 and it still works. The code got moved to the bottom of the file now but it’s the same one.
Thank you!

Hi,
The colors you set for the mobile menu have a transparency slider that you can adjust to your liking: http://screencast.com/t/tugWV2wGOxd9
Thank you!

Hi,
Unfortunately we have not tested mockingbird code so we cannot say for sure if it will work or not. Follow the instructions provided and try it out.
Thanks.

Hi,

@colecoboy84 You can set a sidebar in the page settings like so: http://screencast.com/t/533a1Wa6a. Now a standard sidebar will appear next to the loop: http://screencast.com/t/ZMYKtfRUw0

@morpheusfp replied here: https://forum.tagdiv.com/topic/exchange-plugin-doesnt-work/

Thank you!

Hi,
if you want to add code to the site’s head tag, you can add the code here: http://screencast.com/t/lW8X24hnBM
As for the footer, the file is above the header.php file.
Hope this helps.
Thanks.

Hi,
Please send us an email at contact@tagdiv.com and provide wp-admin so we can login and inspect your site.
Please also include a link to this topic.
Thank you!

Hi,

Please try this temporary solution and see if it works – http://screencast.com/t/Te9gPmWp0 – http://pastebin.com/GDCGkfvA
Don’t forget to make a backup of your current file so you can revert in case that something goes wrong.
Let us know how it goes.
Also I have added this on our list for further investigations as it happens only in specific conditions.

Thanks!

Hi,

The search button does not work because you have a js error on your site. This is caused by plugin conflicts so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then identify the plugin that causes it and remove/replace it
As for the spacing under the ad, that comes from the element below it. In your first image, there is a simple text below, and a simple paragraph does not have margins or padding added to it. Title do however. This is the case on your second image where you have a title below the ad:
http://screencast.com/t/N22zsgMFOlv2 This is the default positioning for titles.

Thank you!

Hello,

If you would like to place an ad in the category pages, you need to edit the theme files and add a do_shortcode function like so: http://screencast.com/t/DYiP4BqzgV3V
You have to do this for every category template you use as each one has it’s own file.
Make sure you have an ad set in custom ad 1.
<?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]');?>

Thank you!

Hello,
Sorry for the late reply, but we do not work on weekends. if you take a look at the work hours in the upper right corner of this page you will see that we only work Monday to Friday : http://screencast.com/t/agUEGrL3yD
i have inspected your site and the smartlist issue is caused by an open html tag. Please inspect your site in text mode and make sure you have all html tags closed and elements not inside one another. Creating a smartlist in visual mode can sometimes cause this issue as html is not edited properly by the mce editor. Please check for html open tags and create a new dummy smartlist to see if the problem is still there on every smartlist you create.
Let us know how it goes.
Thank you!

Hi,

The top area will not work anymore in nerwspaper 7 as the css styles are now added only when a demo is installed. Every demo now has it’s own css file appart from the previous version where all of the css was in a single file In order to get it working again you will have to copy all of the content from this file: http://screencast.com/t/ZmZXdAnwP and paste it at the end of style.css: http://screencast.com/t/Kt1ygusw

Thank you!