Hi,
You can see a list of what modules are used in what block here: http://screencast.com/t/1Pfm9YqkV
Block 5 uses module 3: http://screencast.com/t/PqE9niCGfrlB
If you want to change the image size, you need to use the theme api guide here: https://forum.tagdiv.com/api-thumbnail-introduction/
Thank you!

Hello,
The ‘misalignment’ comes from the post titles themselves. If the titles are set to be cut by words, then this could happen as not all words have the same length. Please cut your titles by letters if you want perfect alignment: http://screencast.com/t/jep72tMoc
Thank you!

Hi,
I’m sorry but css will not fix this as the styling is altered. Please remove all the css code from the theme panel, and restore the theme to it’s default state including custom modifications you may have in place. The menu should display properly as seen here: http://demo.tagdiv.com/newspaper/
Your problem originates from either customization or plugins so if the problem is still there after you revert to the theme default, then please disable all plugins except visual composer, clear cache and reset cdn files.
Let us know how it goes.
Thank you!

Hi,
In order to change the title on the front-end inside a smartlist, you need to edit the theme file where the smartlist is being created and changing the h2 into a h3 like so: http://screencast.com/t/nfsM97pD
Thank you!

Hi,
If you want to edit block 14, then there are multiple files you can try to edit the block in.
There is the block file here: http://screencast.com/t/vHUYUriWH
If you want to change the posts inside the block, then you need to edit the module used in block 14 here: http://screencast.com/t/5xjDrO3np
So there is no one single file you need to edit. Php is a ‘network’ of different files and every element that is called in one file, has it’s code in another one.
Thank you!

Hi,
There are no settings for this so it will have to be made custom. You will have to know a bit of html and css to get it done.
For the first design you can use this code:
.block-title span{
background-color:transparent!important;
border-bottom: 2px solid green;
}
http://screencast.com/t/YGkfI33WR8o
For the second design you can use this css:
.block-title span{
background-color:transparent!important;
}
http://screencast.com/t/wzSvjSqlYc
And you have to edit the block and set the block title to another color besides white.

Right now the codes will apply to all of the elements. You need to target the individual classes of the blocks you want the titles to apply to. You can add extra classes to the row in visual composer to help you target elements better.
Hope this helps.
Thanks.

Hi,
Unfortunately, this seems to be quite the hassle as custom links are implemented differently. The only viable solution at the moment is for you to use smart list 8. This will work with custom links directly without modification. We are working on improving smart lists so in a future version we hope we can implement images differently with other smart lists as well.
Thank you and sorry for the inconvenience.

Hi,
When you create a smartlist, you can select the heading you want to have from here: http://screencast.com/t/tgdfa86mdLEF
As for the smartlist title slug, I’m not sure how you can achieve this as we have not tested it. It will probably need some custom work done on the smartlist files. Sorry but we fo not have a solution for this.
Thank you!

Hi,
There is another part of the code that needs to be removed: http://screencast.com/t/nZ2DnUp9jK
The lazyload animation causes this if there is a js error. It should work now if you remove the second code also.
Thanks.

Hello,

1) The post style you want is the smart list feature: https://forum.tagdiv.com/smart-lists/

2) The next and previous posts you exemplified do not come from our theme but rather this plugin: http://codecanyon.net/item/visual-post-navigation-for-wordpress/14258076

Thank you!

Hi,
Unfortunately we have not tested the facebook plugin so we have no idea of the implementation of the comments. Unfortunately support does not cover plugin implementation.
Maybe you can try this method:
https://forum.tagdiv.com/topic/facebook-comments-2/
Thank you!

Hi,
You need to upload a bigger logo if I’m to enlarge it a bit, as if I force it’s dimensions bigger than the original, it will lose it’s quality.
for example: http://screencast.com/t/QbcAcJPf6LzJ
Thanks.

Hello,
Please take a look at the list of thumbnails our theme uses for it’s elements here: http://screencast.com/t/7VFKX9ufLxwZ
Alson please read the documentation on thumbnails and featured images:
https://forum.tagdiv.com/thumbnails-vs-featured-image-size/
https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
https://forum.tagdiv.com/theme-thumbs/
I hope this helps.

Hi,
The primary category is grabbed by the modules in our theme. This can be set from post settings here: http://screencast.com/t/ad3jtK3uS
If no primary category is set, it will grab the first category that is checked from this list: http://screencast.com/t/f7L5y8XE2CJG
Hope this helps.
Thank you!

Hello,
Please provide more details to your issue as I cannot find any email with the screenshots you suggested. Please provide these screenshots and details to your problem.
As for the plugins, You were already informed via email that we cannot provide any support for plugin implementation
Thank you!

Hello,
I;m not exactly sure of what the issue is. Please provide a working screenshot and a link to the issue itself so we can inspect it.
Thank you!

Hi,

You can try to alter one of the blocks if you do not want to use plugin. I ran a few tests on a block 11 that comes close to what you want:

.td_block_11 .td-module-thumb{
display:none!important;
}
.td_block_11 .td_module_10 .item-details {
margin-left: 0!important;
min-height: 0!important;
}
.td_block_11 .td_module_10{
padding-bottom:10px!important
}
result: http://screencast.com/t/bGjg5w88U

Thank you!

Hello,

1) You can create your very own sidebars and add widgets to them. Please follow this guide: https://forum.tagdiv.com/sidebars-tutorial/
2) The theme has no automatic update process. It’s the envato tool that does. Please follow this guide to see the different update methods: https://forum.tagdiv.com/how-to-update-the-theme-2/
3) The format button and all the other options in that panel are probably hidden on your end. There is a toggle button here: http://screencast.com/t/oMdYu8br
4) The plugin was updated since that video so the templates were moved here: http://screencast.com/t/AGfAoC1rKur

Thank you!

Hello,
Please first check if you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/ and https://forum.tagdiv.com/system-status-parameters-guide/
Our theme does not support featured articles (sticky posts) This interferes with our grid. If you want to have a single featured article, you can use a block to display it and use the block settings to filter just the single post by it’s id: http://screencast.com/t/l8n2QZmrNc
Thanks.

Hi,
Maybe you missed something with your settings. We created a guide for this exact situation so pl;ease read this topic: https://forum.tagdiv.com/facebook-share/
Thank you!

Hello,
1) and 2) I’m not sure if these are customization you made or a plugin conflict. There seems to be a line-height issue. If you have changed any line-heights in the font section, please restore them to the default state to see if any affect these elements. If you have not changed the line-height, then please try to disable all plugins except visual composer, clear cache and reset cdn files. Then check your pagination and social icons again.
As for the social counter, this is not a live count. It will update a few times a day to keep server requests to a minimum. It was not created as a live count.
Thank you!

Hi,
Not all of the ads are supported. There are lots of options that come with google adsense that we have not tested yet. The theme was tested and works with the standard adsense ad. You can maybe try to use the “other ads” method to see if your ad will work: https://forum.tagdiv.com/using-other-ads/
If the ad does not show up, you can maybe use the adrotate plugin.
Hope this helps.
Thank you!

Hi,
Please follow this topic: https://forum.tagdiv.com/topic/how-to-disable-modal-lightbox-on-smartlist-7/
Thank you!

Hello,

1) The page templates were changed in newspaper 6. If you want to hide titles on some pages, you need to change the page template to default: http://screencast.com/t/sAM78esd

2) You can use css to do it as there are no settings for it.

.white-popup-block{
max-width: 540px!important;
}

Thank you!

The api documentation should help on how to customize blocks or how to add a new thumbnail but please understand that this represents customization that is not covered by support.
Thank you!