Hello,
Unfortunately the theme only allows one main header menu. You can add as many elements to it as you want. If you require 2 of them, then you will need to find a plugin that has such an option.
Thank you!

Hello,
If you wan tot use custom css then this option is the best choice (as Chris said): http://screencast.com/t/r0wxxStD0VZl
Thanks.

Hello,
The theme does not affect the admin bar. It comes from wordpress. Please disable all your plugins except visual composer and check your admin bar again.
Thank you!

Hello,
Easier when you can see what you are doing.
Please try this css:
.sub iframe{
margin-left:auto!important;
margin-right:auto!important;
}
Thanks.

Hello,
The theme wasn’t designed to display the post views on modules but you can achieve that adding this code http://pastebin.com/JdFgK89X in td_module.php like here: http://screencast.com/t/BjVvJT9m Then you need to edit the module you want the views displayed on
get_modules_views();?>
And add the code in one of these files replacing the get_comments code: http://screencast.com/t/HdSVmjPFqE0z
It will require further css positioning on some blocks.
I hope this helps.
Thank you!

Hello,
You can add a custom ad in that spot by editing the theme files like so: http://screencast.com/t/jR9NvFbOIN
Add this code under the ‘get_pagination’:
echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]');
You will have to place the code under the pagination for your specific case. There a re 23 cases in the file. No sidebar, sidebar left and sidebar right. Make sure you add the code to your specific case to it will not work until you have the sidebar set to the case you place the code in.
I hope this helps.
Thank you!

Hello,
Unfortunately things are a mess at the moment. We do not have a straight answer on how to extend your support and we do not encourage buying a whole new license every time you want to extend your support but unfortunately it is not us who decide what is what so envato will have to make up their mind on how things are going to work out.
At the moment we do not plan on restricting access to this forum until things get cleared up on how this new support policy will work.
Thank you!

Hello,
Please disable all your plugins except visual composer and clear your cache. This is not a default behavior of the theme. It’s most likely a plugin that causes the issue.
Let us know if the problem is still there afterwards.
Thank you!

Hello,
You can remove all your images from the homepage with this custom css:
.home .td-module-thumb{
display:none!important;
}
Thank you!

Hello Eric,

These errors were fixed in the current version of the theme. In your version they should not be present as well. Maybe you have customization in place and did not update a few files of the theme. Please make sure you update your theme properly in order to get rid of the errors. https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello,
Please try to disable all your plugins except visual composer, clear cache and leave the normal WP pagination on your post. It should display the proper title tag for every page.
Thank you!

Hello,

You can use this css to fix the positioning issue:
@media (max-width: 500px){
.alignleft {
float:left!important;
margin-right: 10px;
}
}

Add the code in the theme panel -> custom css box.
Thank you!

Hi,
In order to do that you will need to change things up. Use this function instead:
http://pastebin.com/k7FC7sqa
And this css:
.customprev a{
background-color: yellow;
font-size: 20px;
color: black;
text-align: center;
text-align:center;
padding:10px
}
.customnext a{
background-color:yellow;
font-size:20px;
color:black;
text-align:center;
padding:10px;
}
It will need further css adjustments though.
Thank you!

Hello,

@mabaro
Please try to deactivate all your plugins except visual composer and check the issue again. If the problem goes away it means it’s a plugin conflict and you have to identify the one causing the issue.
Thank you!

Unfortunately we did not test any gallery plugins so we cannot recommend any. You will have to find one that works out for you.
Thank you!

Hello,
Unfortunately this is no easy task as the menu css is very complicated and it will require quite a bit of time and effort to get in the particular colors for the hover and active state.
You will have to get some hired help on this one.(We try to help out where we can but this customization will require more time and finesse and time does not allow us to tackle such tasks) You can hire a freelancer from sites like stuio.envato.com if you truly require this customization.
Thank you for your understanding.

Hello,

1) You will need to specify for what element you need the fonts changed as different parts of a page is controlled by different font settings here: http://screencast.com/t/tZgkJgLnIFB
2) The theme has a custom excerpt system but unfortunately it does not control the excerpts in visual composer. The excerpts on a post grid for example come from visual composer but there is no option for length.https://wpbakery.atlassian.net/wiki/display/VC/Grid+Builder You can however add custom excerpts on the post itself in which case both the theme and visual composer will use that particular excerpt you set.
3)In our theme you can only add a featured image on posts. There is no option for pages. You can do it however by altering the theme files. To add this functionality you have to insert this code in functions.php file: http://screencast.com/t/E9FpfjvDm9On
add_theme_support( 'post-thumbnails' );
4)Please provide more details as to what gaps and margins do not work properly.

Thank you!

Hello,

Unfortunately this error could come from a big number of problems. It is a general error and we cannot pin point it to a specific thing. I believe it happens due to a server configuration which is not responding, it could be due to a delay or it could also be a temporary issue so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this. Also make sure that your permission for the upload folder are set correct. You can check this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) or if you do not have access to the cpanel, please contact your hosting provider.
If you still cannot manage to install the demo, please send an email at contact@tagdiv.com and proivide wp-admin so we can take a look. please also provide a link to this topic.

Thank you!

Hello,

Unfortunately the theme has no option for it and i cannot provide any quick solution. you will either have to find a plugin that has such a feature or hire a freelancer to do it for you. You can hire help from studio.envato.com

Thank you.

Hello,
If you look closer at the page source you will see that it does not come from the theme: http://screencast.com/t/thvoZzGn
It’s the seo yoast plugin that creates it. There must be a setting you can modify to disable it.
Thank you!

Hello,

In order to modify the next and prev posts like the example, you will have to replace this function: http://screencast.com/t/CjkDD569 with this one: http://pastebin.com/h5NRAF0f
And then use this custom css in the theme panel -> custom css box:
.customprev{
background-color:yellow;
font-size:20px;
color:black;
text-align:center
}
.customnext{
background-color:yellow;
font-size:20px;
color:black;
text-align:center
}

Result: http://screencast.com/t/WbsnC3xBYmF6

Thank you!

Hello,
In this case, I recommend using a plugin for it as the lightbox is specified in a whole bunch of different files including the JS file. This file will be updated on most updates so your customization will have to be redone on every update (not dot revision).
You can use the revolution slider plugin that comes with the theme. It has lots of options.
Thank you!

Hello,

1) You can remove the search from the menu either with css or by removing it from the theme files.
css:
.header-search-wrap{
display:none!important
}

from the files: http://screencast.com/t/X6DjcpVf

2)You can select the ad size you want for every screen size from the theme
panel:http://screencast.com/t/AnJ59mR8S

3)The best solution is to use an ad manager (plugin) which is inserted into ad spots and has if/then checks to exclude category by ID, skip placement as part of post page, etc. (The theme has no option for it)

Thank you!

Hello,
I have not found your email but i could access your google console so I inspected these errors. It seems you will need to enable the author or date if you want these errors to disappear. They simply imply that author and date cannot be found. This is true as you disabled them from the theme panel. If you truly wish to see these errors no more but still want to hide author and date, you can activate them from the theme panel and simply hide author and date with css.
PS. We have not received your email but wp-admin is not needed in this case.
Thank you!

Hello,
I tested this further and it seems it really takes you to the next comment not the actual one. You can correct this by modifying a theme file like so: http://screencast.com/t/qyA2c73WlQX
Now it should take you to the correct comment. I will add this issue on our fix list so we can update it in the next version of the theme.
I hope this helps.
Thank you!