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tagDiv Staff
Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Hello,
Please follow my tutorial in this topic on page 1: https://forum.tagdiv.com/topic/social-counter-facebook-fan-count-incorrect/ Please make sure you follow each step properly and then allow it a bit of time as it is not a live count.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please try this code instead:
.woocommerce ul.products li.product .button{
padding:20px;
background-color:pink;
}

Thank you!

Bogdan B.
tagDiv Staff

Thank you for your suggestion.
We will consider this for a future update.

Bogdan B.
tagDiv Staff

Hello Pat,
I just assume you are looking for the menu id: http://screencast.com/t/tCF4vrK12s
I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Unfortunately as these plugins are not tested (officially), we cannot make a statement on what to do because we have no idea of their functionality. Q-translate x seamed to be the closest we could find to a working plugin but we cannot say for sure if it will work 100% as we did not run any rigorous testing. you can try to troubleshoot it and disable all plugins except visual composer and q-translate to rule out any plugin conflicts. If you still cannot manage to get it working, then you will probably have to look for another translation plugin that works with our theme. Sorry for not having a precise answer. Maybe one of our users who have some experience with this plugin and our theme can help you out.
Thank you!

Bogdan B.
tagDiv Staff

Hello Jan,
The problem with your product page is that it’s no longer a product page. The classes are totally different. Here is a regular product page: Woocommerce recognizes it as a product page: http://screencast.com/t/4rOJJexh
And here is your page: http://screencast.com/t/x3f5idUp9Z54 Your product is no longer a product post type. You cannot have the woocommerce layout if your product page is no longer the standard product type.
Please try to disable all your plugins except visual composer and woocommerce and check your page again. I suspect a plugin caused this.
Let us know how it goes.
Thank you!

Bogdan B.
tagDiv Staff

Yes that is our email address 🙂 Please send an email there.

Bogdan B.
tagDiv Staff

Hi,

@Koznazna

If you are sure you followed all the steps properly, please also send an email with your login information, a link to this topic and your user from this forum.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
All the links in our theme are created separately. There is no single place you can change and apply your modification to all the links at once. Please provide an example of what links you would like to change.
Thank you!

Bogdan B.
tagDiv Staff

Hello,

The font from a textblock in visual composer is affected by the body font: http://screencast.com/t/tbpdkUnr but it will only get the font family. The size will have to be added with custom css like so:
.wpb_text_column p{
font-size: 20px;
}

I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hello,

The categories showed up for us 100% of the time. Again now: http://screencast.com/t/f7uKmrmJ
Please clear your cache and your browser cache as well and check the issue from another machine as well.
The second issue comes from your block settings. The ajax filter is the one displaying the categories on top, not the filter tab. They are 2 different filters. If you use an ajax filter you need to leave the first filter on all categories :http://screencast.com/t/ICYpcu6ME and then insert the cat id’s in the ajax filter here: http://screencast.com/t/5wmLjy0Rh
Please check the page again to see the modifications i made to the settings.
You can read more about block settings here: https://forum.tagdiv.com/block-settings-tutorial/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Yes the 2 fonts are the same but they are not the same as the ones you pointed out in the first screenshot. Please add those fonts in the theme panel in the fonts section to any of your elements and check the page source again to see that they are loaded together: http://screencast.com/t/CFmcAQUVua
In the case of open sans and roboto, they are loaded separately because they are the default fonts used in our theme and they implemented separately.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Unfortunately this error could come from a big number of problems. It is a general error and we cannot pin point it to a specific thing. I believe it happens due to a server configuration which is not responding, it could be due to a delay or it could also be a temporary issue so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this. Also make sure that your permission for the upload folder are set correct. You can check this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) or if you do not have access to the cpanel, please contact your hosting provider.
If you still cannot manage to install the demo, please send an email at contact@tagdiv.com and proivide wp-admin so we can take a look. please also provide a link to this topic.

Thank you!

Bogdan B.
tagDiv Staff

Hello,
Our newspaper shop page from thew demo is custom made. You can create a page in visual composer and add elements to it: http://screencast.com/t/Z6zLbSCHJvR
You can use other visual composer elements if you wish like tabs for example.
(We cannot create the page for you. We can offer tips on how it can be done.)
If you need help customizing your homepage you will need to get some hired help as we cannot offer any customization services at the moment.
Thank you for your understanding.

Bogdan B.
tagDiv Staff

Hello,
Our theme only renders the ad code and displays it on the front-end. For example a custom ad containing just an image of those dimensions can be seen on our demo here: http://demo.tagdiv.com/newspaper/
If your code is adnsense then you only need to insert it in the theme panel and then you can set dimensions from the ad settings: http://screencast.com/t/2QXkMVjlr8LH
If the ads you are using are not adsense then you need to use this method to implement them:
https://forum.tagdiv.com/using-other-ads/
I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Please follow this topic to see how you can remove more from author: https://forum.tagdiv.com/topic/how-to-hide-more-from-author/
Thank you!

Bogdan B.
tagDiv Staff

Hello,

I have accessed your website again and have recreated a block 1 as you have it set on one of the test pages. It seems to work 100% with just visual composer active. Please check this page to see the results:
http://newsite.jumpstartmag.com/tagdiv-test/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This type of modification will require a bit of altering of the theme files to pull it off. There is no option for it so we will have to hard-code it.
You will have to access td_module_single_base.php and edit these lines:
http://screencast.com/t/oJMOmRJVbU39
Simply replace them with these 2 lines (do not replace anything else just the 2 lines highlighted)

$buffy .= '<div class="td-post-small-box"><span>' . __td('<a rel="nofollow" href="' . esc_url($via_url) . '">' . 'VIA' . '</a>', TD_THEME_NAME) . '</span></div>';
and
$buffy .= '<div class="td-post-small-box"><span>' . __td('<a rel="nofollow" href="' . esc_url($source_url) . '">' . 'Source' . '</a>', TD_THEME_NAME) . '</span></div>';

As a result the source and via will become links: http://screencast.com/t/OxRf4Q9TnBx

Thank you!

  • This reply was modified 10 years by Bogdan B..
Bogdan B.
tagDiv Staff

Hello,
Please update your theme as this problem was caused by the latest version of WordPress and was fixed in the current version of our theme (6.6.4)
You can use this guide to do it: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!

Bogdan B.
tagDiv Staff

Replied via email
Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please try using this custom css:

.widget_nav_menu li:hover a{
color:red!important
}

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please try this custom css to change the hover color:
.td_block_5 .td_module_wrap:hover .entry-title a{
color:red!important
}

Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please provide a link to your shop page so we can inspect it and see why the code does not apply.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
You can follow this guide from google itself: https://developers.google.com/speed/docs/insights/BlockingJS
And you can also find external sources for this topic: http://www.laplacef.com/2014/05/24/how-to-defer-parsing-javascript-in-wordpress/
Thank you!

Bogdan B.
tagDiv Staff

Hello,
This issue could be tied to your other topic. I suspect this could be a plugin conflict. Please disable all your plugins except visual composer and check your settings again.
You can also check the per category settings. If a category has settings to it then the global ones will not apply.
Thank you!

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