Hi,
Please try to disable all your plugins except visual composer and try the theme panel again. If this does not fix it, then please try to install the theme again via FTP https://forum.tagdiv.com/install-via-ftp/ as something might have gone wrong upon updating.
Let us know how it goes.
Thank you!

Hello,
Unfortunately we cannot understand exactly what thumbnail? where? Please provide more details to your issue so we can provide an answer.
Thank you!

Hello,

This error i’m afraid is very vague and does not point to anything. It is a general error and many people get it. I believe it happens due to your server configuration which is not responding, it could be due to a delay or it could also be a temporary issues so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this so you could also test this on a fresh wp install and let us know if you still get the same result. Also make sure that your permission for the upload folder are set correct. You can try this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) if you have access to it or if not please contact your hosting provider.

Hope this help.
Thanks

Hello,
Please make sure you have seo yoast installed and OG tags set from the plugin. Then send an email at contact@tagdiv.com and provide a link to your website so we can inspect the issue.
Thank you!

Hello,
In order to do that, you will have to use the ad counter above and adapt it to a block 21 by altering this function: http://screencast.com/t/zsobDTbfbD
Unfortunately you will need to get some help if you cannot manage it as time does not allow us to offer any custom work.
Thank you!

Hi,
I think this is what you mean:

.eng_widget_href:hover .eng_widget_is{
color:yellow!important
}

Thank you!

Hello,

The complete list of changed files is:

td_page_generator.php
tagdiv_theme.js
tagdiv_theme.min.js

That’s it. No other files were changed. Just added a few fixes for wordpress 4.4 (no new files).

Thank you!

Hi,
Sorry about that, Lucian asked above: ‘Please address us via email and provide the necessary info so we can investigate this.’
Please send us an email at contact@tagdiv.com and please provide your webmaster address so we can see errors and provide access for contact@tagdiv.com so we can inspect it.
Thank you!

Hello,
I’m not sure why your logo size changed but you can use this custom css to get it to display the same size as the default header logo:

@media (min-width: 768px){
.td-header-wrap .td-affix .td-main-menu-logo img {
max-height: 80px !important;
}
}

Thank you!

Hello,
The link you provided does not work. The standard way to implement a background image is from the theme panel: http://screencast.com/t/cB6G56Yk
You need to upload the image and select the settings for it. If a background click ad is what you want, then it can be set like so: https://forum.tagdiv.com/background-ad/
Thank you!

Hello,
I’m not sure why this occurs, we have no issues with the update hiding the logo. We have no other reports of this and it did not hide the logo on our end. Is there a specific header style that does this? what header style do you both use? try a different one to see if all the header styles get affected.
Thank you!

Hello,

@JCAires If you want to just target the h1 on the homepage, you can use css to do it like so:
.home h1{
font-family:
font-size:
color:
etc.
}

@Arafat The test is correct. You have no h1 tag on your homepage.Just the h3 tags for the module titles. This seo site testing does not search your entire site for h1 tags. It just inspects the link you give it. If you type just your website, then only the home page will be scanned for h1 tags. Try it with a link to a post and you will see the h1 will be there.

Thank you!

Hello,
It can be a number of things when a sidebar behaves unexpected. It ca be a plugin conflict. Please try to disable all plugins except visual composer and check the sidebar again.
It can also be the way you created it. Pleas make sure there are no open html tags. This simple mistake can cause a whole number of errors. Try to recreate your sidebar widget and see if it still display the same
Let us know how it goes.
Thank you!

Hello,
You can see the post id’s here if you wish: http://screencast.com/t/AaUSdz5Q
You can use id’s to filter the block by id: http://screencast.com/t/d0wuKvGjTxD
The code for the posts on modules can be found here: http://screencast.com/t/KtHfQGHvvyO3
Thank you!

Hello,
Unfortunately the plugin is not tested with our theme so i cannot say for sure if it will work 100%. The image issue can be caused by the modal image. Try to disable it from the theme panel: http://screencast.com/t/yD34qLxn
I hope this helps.
Thank you!

Hello,
Please make sure you clean your cache as the counter is not live and it is cached. You can try to remove the app id and save settings, clear cache again and then add the app id again. If it still does not show check your settings again and if they are correct you can wait a little bit for it to update.
Let us know how it goes.
Thank you!

Hello,
We have no reports of this issue and we cannot say for sure where it comes from.
Did you by any chance make any modification to the code? If so please remove them and check again.
If not then please provide a link to your website so we can take a look and maybe see why it appears.
Thank you!

Hello,

You can use this function to achieve the result you want: https://codex.wordpress.org/Function_Reference/post_type_exists
Simply use the id you gave your post type in the function.

Thank you!

Hello,

Our theme uses the default wordpress login. It does not change functionality. If you do not want the registered user to be able to access the back-end, you can maybe find a solution online or a plugin that has this option. You can see user roles here: https://codex.wordpress.org/Roles_and_Capabilities

Thank you!

Hello,

You can use this custom css to change only the footer hover color:
.td-footer-wrapper .td-animation-stack:hover a{
color:red!important;
}


Thank you!

Hello,
The update script can be run after you update to the new theme version as it’s function is to convert the shortcodes used by the old theme. Unfortunately there is a hick-up in this process. The update script was removed in the 6.6 version so our advice is to send an email at contact@tagdiv.com so we can provide the previous version of the theme which contains the update script. After you run the script you can update to the latest version.
Sorry for the inconvenience.

Hi,
Sorry about that! Here are the files used for every smartlist: http://screencast.com/t/kziXjgL0
There is also a big general file: http://screencast.com/t/Jtc9Ns1FGga
Thank you!

• This reply was modified 10 years by Bogdan B..

Hello,

The files changed in the update released on Friday and the one that will be released today 🙂 are just the
td_page_generator.php and the theme js files (theme.js and min.js).

Thank you!

Hello,
I do not quite understand your request. You can use another big grid if you want more articles displayed: http://demo.tagdiv.com/newspaper/big-grid-6/
If you want them to overlap like in your image, there is no option for it.
If this is not what you mean, please provide more details so i can understand better.
Thank you!

Hello,
Unfortunately the mail did not get sent. The last email received from that email address is on 20 oct 2015.
So please resend your email.
Thank you!