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Bogdan B.
tagDiv Staff

Hello,

I do not know what theme version you are using, but since newspaper 6 we added this menu: http://screencast.com/t/kaW2Tl0r92M where you can select the thumbs you want to use and avoid creating too many image sizes. Just keep in mind that already created images will not be removed by the theme. For this you will need the force regenerate plugin.
If you require an update you can follow this topic to see how it can be done: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Bogdan B.
tagDiv Staff

Hello,
We are sorry you have problems with the Yoast plugin. Please understand that our hand was kind of forced into seo yoast as we have nothing to gain from it but so many people requested it. We had to test a seo plugin to work with our theme so we chose it as a recommended one due to it’s popularity as so many users requested yoast. On the other hand this is only a recommendation. We are not forcing anyone to use yoast, but because it is the only tested seo plugin with our theme, we recommend it to our users when they require a seo plugin. Unfortunately other seo plugins are not tested with our theme but this does not mean they will not work. We see people here on the forum use ‘all in one seo pack’ successfully. You can try out an alternative plugin. This is the beauty of wordpress. You have the liberty to chose. You can chose your theme and you can chose your plugins. Try out other plugins and get rid of the ones you hate.
I hope this helps.
Have a great day!

Bogdan B.
tagDiv Staff

Hello,

Sorry for the delay but we do not work weekends and you posted your topic on Sunday.
I have checked your issues with google developers tools and this seems to be a temporary google error. Not errors on your website. Now there are only 13 of them:
http://screencast.com/t/vXHeAups
I have checked images that google cannot access and they seem to be display fine:
http://www.postku.com/wp-content/uploads/2015/11/Hasil-Skor-Pertandingan-Kolombia-vs-Argentina-Pra-Piala-Dunia-Rabu-18-11-2015-218×150@2x.jpg

Thank you!

Bogdan B.
tagDiv Staff

Hello,
you can use ads the same way with a do_shortcode function. For a block 21 you need to edit module 16 and add this code to it:
<?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]')?> like so: http://screencast.com/t/bmQjF5k6
This will insert an ad after every post in the module: http://screencast.com/t/xkKmZTqi9
It will need a bit of css to position it though if this is what you want.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
These errors were not there a few weeks ago. It is only recent that these errors began to show up. Google seems to have changed a few things with their developers tools. We are looking into these errors and in a future update we will implement a fix for them.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Thank you for this solution. It will help people who struggle with this issue.
I have tested this fix and it works. You have to be careful where you place it otherwise you get a syntax error. You can place it in functions.php and remove the php tags. . The result: http://screencast.com/t/kUoR1f8M
Thank you!

Bogdan B.
tagDiv Staff

Hello,
I assume you followed this solution on the forum to customize your post pagination: https://forum.tagdiv.com/topic/shareaholic-and-nextpage/
If you want to keep page numbers you need to leave intact this part: http://screencast.com/t/87kGUcin5YQN then your pagination will look something like this: http://screencast.com/t/o3GF9yhH2
What your image suggests is pagination with numbers x of y . For that you will need to get some help as we cannot offer a quick solution for it. You can maybe hire a freelancer to help out.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please open a support ticket at envato and provide details as to why you cannot download the theme from their server. (We only provide the theme through envato)
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Our theme does not have such an option at the moment. The search used by our theme is the default worpdress search just styled differently.Unfortunately i cannot provide a quick solution for it. You can maybe find a plugin that has this functionality, but we cannot recommend one as they are not tested.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please send an email at contact@tagdiv.com and provide wp-admin so we can take a look. Please also include a link to this topic so we know who you are and what the problem is.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
In order to update your theme you can follow this topic: https://forum.tagdiv.com/how-to-update-the-theme-2/
You will need to update visual composer as well: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and also the social counter for it to work properly: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
(remove the current one you have active and delete files, and then install it from the theme panel->plugins section: http://screencast.com/t/ASNQo7Vw28)
As for your customization, it depends if customization was made to the theme files or the settings. The theme settings, colors, menus posts and pages are made in the database. The update will not affect this type of customization. If you altered the theme files and have made changes to the php code, then it will get replaced with the update. That is why a back-up is recommended.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
You can use the theme panel for any css code. You simply copy it in the custom code box and if you want to remove it, you simply delete the code and everything is back to default again.
Thank you!

Bogdan B.
tagDiv Staff

Thanks!

I’m not sure why this occurs, but you can try these following methods:
– Switch to a different theme and then reactivate newspaper,
– Clear your cache and disable all plugins (check the panel with no plugin active),
You can also try to reinstall the theme. Make a back-up of your database and also back-up your modifications if you have any and perform a clean install via FTP: https://forum.tagdiv.com/install-via-ftp/
In rare cases files can get corrupted upon install.
If the problem is still there, then it could be a server side issue and you have to contact your hosting provider.

Thank you!

Bogdan B.
tagDiv Staff

Hello,
You need to update your theme to the latest version as many improvements were made since 6.2 :
If you update to WP 4.4. then you need to update the theme as well as some fixes are necessary for their compatibility.
https://forum.tagdiv.com/how-to-update-the-theme-2/
You then need to update the visual composer plugin: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
And also the tagdiv social counter: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/ as it was modified a bit due to facebook changes.
After all these are done, you can use this guide to improve loading times: https://forum.tagdiv.com/how-to-make-the-site-faster/
I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Thank you for posting this solution. I’m sure it will help a lot of people. I will add this solution on our list but the developers will decide if it will get implemented.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Maybe this will clarify the false positive issue: https://forum.tagdiv.com/topic/virus-detected-in-the-theme-2/
Thanks.

Bogdan B.
tagDiv Staff

Hello,
The theme was not designed to display full width elements.
If you use a stretched row in visual composer you need to adjust the margin left and margin right proprieties in the row settings: http://screencast.com/t/iAXskKjsb
You can alternatively add a custom class toyour row and use css to target it:
http://screencast.com/t/6mKaGV5zNKy
Then you can use the class assigned with css like so:
.custom-row{
padding-left:20px;
padding-right:20px;
}

Thank you!

Bogdan B.
tagDiv Staff

Hello,
Unfortunately i could not access your website to apply the code directly so i can’t say for sre how it will work:
You can use the code like so:
.footer-logo-wrap img{
width: 187px;
height: 150px;
}

It could require further customization depending on your logo dimensions.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
We are sorry for the inconvenience. We will try in future versions to implement more update patches. I will add this to our to do list and hopefully we will be able to provide more patches for future versions of our theme.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
The update script unfortunately got removed in the 6.6 version. Please send an email at contact@tagdiv.com so we can provide the update script.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Block mx4 is listed in td config as it is used by block 15 but all mx modules have the loop display option set to false because they will not work inside of loops. The mx modules are created in such a way that they only work in blocks. If you want to implement them in loops, then you will need to change the entire module functionality and this will be no easy task. We recommend hiring a freelancer to help out on this one as we cannot provide any quick solution for it.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
We try to improve our theme as much as we can. We will further improve this option in future versions of our theme if more users request it and if the developers consider it to be an urgent feature to implement (we have thousands of requests so we have to filter theme by urgency).
Thank you for your suggestion.

Bogdan B.
tagDiv Staff

Hello,
Unfortunately the custom taxonomy has limited options in our theme. At the moment the only way to implement more settings for it is with custom modification. We try to improve this part of the theme as much as we can, but there are other priorities at the moment which require urgent attention. We try to update this part of our website as much as we can.
Thank you for your understanding.

Bogdan B.
tagDiv Staff

Hello,

You can follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
(the FTP way is the safest one as it does not depend on other software)

@TheRIZ
As for the widget issue i’m not sure why it happened. Are you maybe updating from an older version of the theme? Mainly newspaper 4?

Bogdan B.
tagDiv Staff

Hello,
The search widget used by our theme is the wordpress default one just styled differently. If you have the blog posts set to 1 in your wp settings, then 1 is the post number displayed in the search as well: http://screencast.com/t/P9alv0IpgMw
Thank you!

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