Hello,
There is no standard setting for it. You can try out different sizes from the dropdown and see which one fits your layout best.
Thank you!

Hello,

You can remove the white area with css:
.home .wpb_column > .wpb_wrapper > *:last-child{
margin-bottom: -7px!important;
}

result: http://screencast.com/t/abkvTXlhnMAn

Thank you!

Hello,
The social counter was updated due to facebook changes that made the facebook counter not work anymore. The new social counter (facebook) now requires the app key from facebook. Please follow this tutorial to see how it can be done: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Thank you!

Hi,

We ran a few more test in this matter and have found a workaround to eliminate the error.
You need to edit td_config.php and add this code:

td_api_thumb::add('thumbnail',
array(
'name' => 'thumbnail',
'width' => 150,
'height' => 150,
'crop' => array('center', 'top'),
'post_format_icon_size' => 'normal',
'used_on' => array(
'Big grid 1, 3, 7 - small image'
)
)
);

It should look like so: http://screencast.com/t/RTkWKH6me
Basically you are just adding another thumbnail to the list in between the existing ones. Then the error will not display anymore. I will add this bug to our list of fixes and in a future update we will get this issue fixed.
Thank you!

Hello,
For a cache plugin we recommend WP Super Cache. It’s free of charge.
As for css and js , you can use the tagdiv speedbooster plugin. Just install it from the plugins area->add new and select it from the plugins folder that comes with the theme. The speedbooster app has a plugin compatibility list and if it finds plugins that are not on that particular list it will shut down. It has a workaround however if you want it to work with all plugins. Follow this topic to see how it can be done:https://forum.tagdiv.com/topic/how-do-i-increase-my-site-loading-time/
As a tip for a visual impact on website speed you can also disable this option for images: http://screencast.com/t/5YjsLqcwJl
I hope this helps.
Thank you!

Hello,
You can change it with custom css:

.td_module_mx3 .td-module-date{
color:red;
}

Thank you!

Hi,
Unfortunately your login widget bugged out and i cannot login to your website. Let us know when we can login.
Thank you!

Hello,
Unfortunately the caption issue was not yet fixed in the current version of the theme. We have this issue on our list and we will try to fix it as soon as possible.
Thank you!

Hello,

You can use custom css do target the specific menu item. Every menu item has it’s own class that can be used with css:

.menu-item-97867 a{
font-size:16px!important;
}
result: http://screencast.com/t/0eoHSQZkJ

Thank you!

Hi,
Unfortunately there is no way to add it from visual composer outside of the page content. Anything other than that needs to be edited from the theme files. Unfortunately as the theme has no option for it, this is the only way to do it. The theme provides only one ad spot in the header, positioned different for each header style.
Thank you!

Hello,
Unfortunately you cannot force the images to be square without modification to the theme files. The thumbnails used in modules and blocks can be found here: http://screencast.com/t/0KjhLyiEZw
You can see them in the theme panel here: http://screencast.com/t/A8YvgeHwvVZ
Thanks.

Hello,
Our health and fitness demo uses header style 6. I see you use header style 7. Here is a list of header styles you can chose from: https://forum.tagdiv.com/header-styles/
Thank you!

Hello,
Unfortunately there is no backwards compatible patch. The update patch is created from one version to another, it will not jump over theme versions. Basically what the patch does is modify just the files that were changed, but since version 6.3 quite some files were changed and patching each version (6.3->6.4>-6.5->6.6) will be almost equivalent to a fresh install anyway. What we recommend to do is to follow this topic: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also update visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Just make sure to do a back-up so if things go wrong, you will not lose any data.
Thank you!

Hello,

The social counter plugin supports these following options:
Facebook, Twitter, Youtube, Vimeo, Google+, Instagram, Soundclud.
If you would like to add another social icon, it won’t be an easy task. It will require a bit of coding and it will not be a simple ‘copy this code there’ method. I suggest to hire a professional developer/freelancer to do this.
We have a list with requested networks to be added to social counter, so in a future update we will be able to implement more social networks.

Thank you for your suggestion.

Hello,
It seems the button titles are too long and stretch over one another. Please provide a link to your website so we can inspect the issue.
Thank you!

Hello,
Unfortunately we have no solution for a dynamic link. Maybe you can find a few solutions online ion order to make redirects from the htaccess file: http://www.goinflow.com/setting-up-301-redirects-for-dynamic-urls/ – http://stackoverflow.com/questions/1513164/htaccess-301-redirect-dynamic-url
I hope it helps.

Hello,
I have checked your website and everything seems to be in order(apart from a few images in the big grid. try to upload bigger images or use the thumbnail upscale plugin together with force regenerate). I have not found any errors or content shifting. Maybe you fixed it in the meantime? It could be a plugin conflict. If the problem reappears please try to disable all your plugins except visual composer, clear your cache and purge cdn files if you use it.
Let us know if the problem reappears.
Thanks.

Hello,
Unfortunately we have not tested our theme with Social Bookmarking. Please try your website on iphone without DIggIta and see if the problem is still there.
Let us know.
Thank you!

Hello,
you can use a custom css code to do it:
.td-post-template-11 .td-a-rec-id-content_inline{
display:none!important;
}
Just place the code in the theme panel->custom css box
Thank you!

Hello,
I have tested this and could not recreate the issue: http://screencast.com/t/jk6hD93gBaHO
Please try it without any plugins. Deactivate all of them except visual composer and try your fonts again.Also clear your cache and purge cdn files if you use it.
Let us know if the problem is still there afterwards.
Thank you!

Hello,
Unfortunately it means something went wrong. It should say 6.6.1. Please verify you copied the correct version of the theme and check for the extra options 6.6.1 has (like for example filter posts by id in block settings.)
Please follow this tutorial on how to install your theme: https://forum.tagdiv.com/install-via-ftp/
Thank you!

Hello,
Please follow this topic on how to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Just make sure to do a back-up in case something goes wrong. It also depends on what version you are updating from. If you still use version 4, then some things will not work, as version 6 is a totally different theme. A few options got removed and a few more got implemented. Follow the steps in the tutorial above and things should workout.
Thank you!

Hello,
Regarding the images and jetpack, absolutely do not use the photon feature of jetpack. I know jetpack is tested to work with our theme but not all of it’s features work. Jetpack has lots of features and some of these create problems with our theme. The 2 known to cause problems are the jetpack mobile theme and the photon option.
Do not use these 2 options and it should work fine. (if no server-side issues are found that is)
Thank you!

Hello,
You can use the method above and simply add the border-radius property: http://screencast.com/t/txy89wbCo
so you would use the code like so:
.custom_class {
margin: 20px;
padding: 20px;
border:solid #003300 4px;
border-radius:25px;
background: #006600;
}

Thank you!

Hello,

Unfortunately this is no laughing matter. Switching from version 2 to version 6 will be exactly like switching to a different theme. The way I would go about it is delete the old theme and install the latest version of newspaper via ftp: https://forum.tagdiv.com/install-via-ftp/
Unfortunately you will have to clear your schedule and allow a bit of time for your website as most settings and customization will not work in the current version. Old widgets and settings will be lost. You will most likely need to recreate parts of your website. Please check our current documentation as you will find useful info in there on how to use the current theme: https://forum.tagdiv.com/wordpress-information/

Best of luck!