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Catalin
tagDiv Staff

Hi,

Check your theme to be the latest version of it, installed via FTP way, check the system status parameters to be increased according to our theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/, change the PHP version to 7.1 or 7.2, clear all the caches and check the result.

Thanks.

Catalin
tagDiv Staff

Hi,

The contact page can be customized using the TD Composer. Read the documentation about this plugin and try to do it yourself using the powerful element from this plugin -> https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks.

Catalin
tagDiv Staff

Hi,

Unfortunately, the theme does have any RTL support. Also, please notice that we cannot provide support for additional customizations, sorry!

Thanks.

Catalin
tagDiv Staff

Hi,

Notice that we do not have any bad reports regarding this problem, sorry! First of all, ensure that you are using the latest version of the theme installed via FTP way, clear all the caches and check the results and also, make sure that you have respected all of the required settings from here -> https://forum.tagdiv.com/requirements-for-newspaper/
This guide might be useful for you -> https://forum.tagdiv.com/topic/wp-rocket-compatibility/ or this one -> https://forum.tagdiv.com/ajax-view-count/

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

If you will check out demo preview, you should not find any errors regarding this widget. It seems working fine. Check here -> https://demo.tagdiv.com/newspaper/weather-widget/

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Please notice that the speed of your website depends on how well your site is optimized.

Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.

Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/
Also, check all of your Ad Spots and if you have entered any suspicious code through them, remove all of them and check the results without them.

One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

Basically, these are the theme requirements
https://forum.tagdiv.com/requirements-for-newspaper/

Another useful guide for increasing the page speed can be found here -> https://kinsta.com/blog/google-pagespeed-insights/

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Unfortunately, the theme does not have any such an option for this but notice this option exists only for Big Grids. If you want to have more effects for Single Images, you should implement it yourself through the code and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you.

Thanks for the message!

Catalin
tagDiv Staff

Hi,

I have inspected your website and I saw this -> https://www.screencast.com/t/HoAhBLwhLcd What’s the problem?

Thanks.

Catalin
tagDiv Staff

Hi,

Use the code below and place it in Theme panel -> Custom CSS Area.

.td-mobile-content a:hover {
background-color:green;
}

Thanks.

Catalin
tagDiv Staff

Hi,

Read the documentation here -> https://forum.tagdiv.com/reviews-2/

Catalin
tagDiv Staff

Hi PubliEste,

This error happened due because your system status parameters are not correctly increased according to our useful guide from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

If you want to use something like this, you should use the Google Maps embedded code or also, use such a plugin with this functionality and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Try to check our Cloud Template Library because we have a section for Author Template which can be added or created by you using the TD Composer. Check the demo from here -> https://affiliate.tagdiv.com/#/load/Author For more details about Cloud Template plugin, please check here -> https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Thanks.

Catalin
tagDiv Staff

Hi,

Ensure that you are using the latest version of the theme, remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information for more further investigations.

Thanks.

Catalin
tagDiv Staff

Hi,

You want to target the module used by you. What kind of module you are using? Provide your website URL so I will be able to provide a more accurate response.

Thanks.

Catalin
tagDiv Staff

Hi,

Please check the Footer templates section from our documentation -> https://forum.tagdiv.com/newsmag-footer-templates-2/

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it and also, so I can make a Smart List for testing for more investigations.

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Provide your website URL so I can take a closer look at it.

Thanks.

Catalin
tagDiv Staff

Hello,

Please notice that the speed of your website depends on how well your site is optimized.

Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.

Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/
Also, check all of your Ad Spots and if you have entered any suspicious code through them, remove all of them and check the results without them.

One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

Basically, these are the theme requirements
https://forum.tagdiv.com/requirements-for-newspaper/

Another useful guide for increasing the page speed can be found here -> https://kinsta.com/blog/google-pagespeed-insights/

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

The majority of peoples uses 1920x1080px and it’s not required to use a higher resolution than this one, at the moment!

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

If you need more assistance in this case, please provide your website URL and some useful screenshots with the problem so I will be able to provide a more accurate response.

Thanks.

Catalin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com and request there this version.

Thanks.

Catalin
tagDiv Staff

Hi Marcel,

Please request a full refund, specify this case and we will get your money back and then, you can purchase the Newspaper. For refund, please complete this -> https://themeforest.net/refund_requests/new

Thanks for your interests in our theme!

Catalin
tagDiv Staff

Hello,

Notice that all of the theme’s fonts for Menu Color settings can be edited from here -> https://www.screencast.com/t/bhmxmVDhn

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Check the td_wp_booster_functions.php from here -> https://www.screencast.com/t/FfAYVYRs4zE8

Thanks.

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