Hi,

Version 9 for what? The latest version of Newsmag is 4.6!

Thanks.

Hi,

It’s not required to enable this! It’s an optional setting!

Thanks.

Hello,

I have inspected your website but I did not saw any problem with your Big Grid. Seems to work as expected -> https://www.screencast.com/t/mHOsBlSposT9

Thanks.

Hello,

Please notice that we cannot provide speed optimization, but we have created a useful guide for this section, like this -> https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks.

Hello Aaron,

First of all, ensure that you have respected all of the system status parameters according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Check here -> https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks for your understanding!

Hi,

First of all, check all the theme’s requirements to be respected according to our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, read this useful guide from here -> https://www.wpbeginner.com/wp-tutorials/how-to-fix-503-service-unavailable-error-in-wordpress/

Thanks for the message!

Hello,

Please use the Jing Online to provide some useful screenshots because I do not exactly understand what you mean, sorry!

Thanks for your understanding!

Hello,

Ensure that you are using the latest version of the theme installed via FTP way, ensure that you have respected our theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ and also, do not forget to increase all of the system status parameters to be increased according to our documentation.

Thanks.

Hello,

1)I have checked your screenshots and I saw that you are using the RTL which is not tested with our theme and that’s why you bring some problems with the theme layout, sorry! Please notice that our theme has not been optimized for the RTL version and also, do not support this way, sorry! If you are disappointed about this case, we can provide a full refund, sorry!
3)Regarding page speed loading, please read my response from this topic from here -> https://forum.tagdiv.com/topic/website-loaing-slowly-need-better-pagespeed/
4)I have checked your website on mobile and the main menu button seems to work as expected.
5)Seems to work as expected -> https://www.screencast.com/t/mnMY0h90J
6)Regarding on lazy load, we will improve our theme in the next future updates.

Thanks.

Hello,

Unfortunately, this plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.

Thanks for your understanding!

Hello Damon,

Please send us an email at cotnact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello,

Please notice that the mobile theme has not been designed to recognize the page builder shortcodes and that’s why if the page is created using any composer, in the mobile devices, you will not bring any results. That’s the mobile theme functionality and to know more information about this plugin, please check our documentation from here -> https://forum.tagdiv.com/the-mobile-theme/

Thanks.

Hi,

Replied via another topic.

Thanks.

Hello,

Provide your website URL and also, some useful screenshots with your desired changes os I will be able to provide a more accurate response.

Thanks.

Hello Carl,

Did you have check the Header Styles from our theme panel -> https://forum.tagdiv.com/header-styles/ Also, you can provide some useful screenshots with your desired changes so I will be able to provide a more accurate response.

Thanks for the message!

Hello medienmogul,

If you want to change the color for your links you need to use a bit of CSS code like below ->

a{
color:green;
}

The result is here -> https://www.screencast.com/t/W8hkL0xS

Thanks for your understanding!

Hi,

Thanks for your suggestion and we will take into account our future updates.

Hello,

Check your system status parameters and increased them according to our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ Most likely, you PHP memory has exhausted and that’s why you cannot save anything.

Thanks!

Hi,

Unfortunately, please notice that the Big Grid elements work only for a full row! It cannot be split! If is not what you mean, provide more details and also, provide some useful screenshots with your desired changes so I will be able to provide a more accurate response.

Thanks for the message!

Hello,

Unfortunately, please notice that Wordfence plugin has not been tested with our theme and also, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Thanks for your understanding!

Hello,

Check the system status parameters to be increased according to our theme’s requirements from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Probably, your PHP memory has exhausted and that’s why you cannot save anything, sorry!

Hope this helps and let us know how it goes!

Thanks.

Hi,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ Also, check the PHP version to be 7.0 or 7.1. Contact the hosting department and request to make these changes. Also, ensure that your theme has been correctly updated via FTP way according to our documentation from here -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/

Hope this helps and let us know how it goes!

Thanks.

Hi,

Please notice that the speed of your website depends on how well your site is optimized.

Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.

Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/
Also, check all of your Ad Spots and if you have entered any suspicious code through them, remove all of them and check the results without them.

One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

Basically, these are the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/

Another useful guide for increasing the page speed can be found here -> https://kinsta.com/blog/google-pagespeed-insights/

Thanks for your understanding!

Hello,

Provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate code.

Thanks.

Hello,

Unfortunately, it seems to be a problem regarding on mega menu for first loading, sorry! We are working hard for a new real lazy loading and probably that’s why this issue will appear, at the moment, sorry! We will try our best and we hope to fix it as soon as possible. Until this, please try the quick fix from here -> https://www.screencast.com/t/dkImcVB3 -> add this else statement in that file and check the results ->
else {$base64 = $td_temp_image_url[0];}

You should re-update the theme because this issue was fixed in the past.

Thanks.