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Catalin
tagDiv Staff

Hello,

You need to split your ROW into minimum 2 columns and use the Widgetized sidebar for one column with your desired widgets. Also, if you want to have a sticky functionality, you need to enable that function from Theme panel -> https://www.screencast.com/t/1BN4jaAa

Thanks.

Catalin
tagDiv Staff

Hello rvirtuable,

I have checked your website but I did not saw any problem regarding your images from this page -> https://www.screencast.com/t/35mDMLFm Use the Jing online tool to provide some useful screenshots so I can identify the problem.

Thanks.

Catalin
tagDiv Staff

Hello,

Provide your website URL so I can take a closer look at it.

Thanks.

Catalin
tagDiv Staff

Hello,

Please let us know if you still get this error because we cannot recreate this problem, sorry! Probably, this issue happened due to caches, sorry!

Let us know if you will bring again this problem.

Thanks.

Catalin
tagDiv Staff

Hello canertiryaki,

Do you are referring to these bottom titles from here -> https://www.screencast.com/t/8Qnwc77V8? You need to check the Theme panel, Translations section and edit them from there. -> https://www.screencast.com/t/WHy7V3he

Thanks for the message!

Catalin
tagDiv Staff

Hello,

Please provide your website URL so I can take a closer look at it. Also, provide some useful screenshots with the problem so I can identify it.

Thanks for the message!

Catalin
tagDiv Staff

Hello,

Unfortunately, the theme does not use this such a cookie, sorry!

Thanks.

Catalin
tagDiv Staff

Hello,

All of these might be changed from TD Composer when you edit your page from here -> https://www.screencast.com/t/JmVxyxPWSZ9O

Thanks.

Catalin
tagDiv Staff

Hello,

If you are unsatisfied with our product and if you want your money back, please make a full refund here -> https://themeforest.net/refund_requests/new and we will get your money back as soon as possible.

Thanks.

Catalin
tagDiv Staff

Hello Azzali,

Notice that our theme has a special section for Mobile Ads which can be added from Theme panel. -> https://www.screencast.com/t/KAo79iy6 All of the settings about Mobile Ads are in Theme panel.

Thanks for the message!

Catalin
tagDiv Staff

Hello baranos,

Here is talking about Big Grid 1 which can be added from TD Composer. Check the TD Composer and customize your page as you wish, according to our documentation from here
-> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello videomaker,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks.

Catalin
tagDiv Staff

Hello,

All the settings for this ROW can be changed from TD Composer when you edit the Footer page.

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Check all the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, please send us an email at contact@tagdiv.com

Thanks for your understanding!

Catalin
tagDiv Staff

Hello twinpickle,

The smart sidebar has an option for it here -> https://www.screencast.com/t/Qc0KsCwAnui Clear all the caches, purge CDN files and check the results.

Thanks.

Catalin
tagDiv Staff

Hi,

The theme does not come with the robots.txt file by default. You should create it your own. Check more details about this case, here -> http://www.robotstxt.org/robotstxt.html -> https://www.wpbeginner.com/wp-tutorials/how-to-optimize-your-wordpress-robots-txt-for-seo/

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks.

Catalin
tagDiv Staff

Hello Jose,

This problem seems to come from your Facebook Like Button. Please disable it from Theme panel, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Catalin
tagDiv Staff

Hi,

I have checked your website but I did not see any top article pagination, sorry! Your website seems to work as expected.

Thanks.

Catalin
tagDiv Staff

Hello Ark,

Provide your website URL so I will be able to provide a more accurate response.

Thanks.

Catalin
tagDiv Staff

Hello,

Provide your website URL so I can take a closer look at it. Make sure that you are using the latest version of the theme installed via FTP way and also, check the system status parameters to be increased according to our theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks.

Catalin
tagDiv Staff

Hi jose,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks.

Catalin
tagDiv Staff

Hello Sirius Pro,

Sorry but the theme does not have any such an option for this, sorry! You can create your own Tag Template with our Cloud Template Library and add the Load More pagination to your page. Tag page it seems to be a normal page which can be customized as you wish by yourself.

Thanks for the message!

Catalin
tagDiv Staff

Hello,


@khunshan
, did you have checked your system status parameters to be correctly increased according to our documentation from here? -> https://forum.tagdiv.com/requirements-for-newspaper/ Send us an email with your credentials if the problem persists. Also, before this, you should too remove all of the untested plugins which can interact with the theme core files and causes a lot of unknown issues.

Thanks.

Catalin
tagDiv Staff

Hello akshem,

Unfortunately, the theme has not been tested with this such a plugin, sorry! Also, notice that we cannot provide support for untested plugins, sorry! You need to edit the theme core files (loop-single) and add the shortcode for your ads, using the do_shortcodes(). -> https://www.screencast.com/t/XzzcYKxeL You can check the example topic here -> https://forum.tagdiv.com/topic/dfp-banner-ads-on-specific-categories/

Thanks for your understanding!

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