Hello mangeshpowar,

Notice that you can offer some roles and capabilities to your client which do not allow for accessing the Theme panel, for example. You should check the following documentation from here -> https://codex.wordpress.org/Roles_and_Capabilities This is a default WordPress functionality.

Thanks for your understanding!

Hello thecardinalconnect,

Did you have respected the following guidelines regarding on AMP plugin installing from here? -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks for your understanding!

Hello Yul,

Try the code below and place it in Theme panel -> Custom CSS area.

.single_template_6 .td-post-date{
display:none;
}

Thanks.

Hello Kennplus,

Please check your System Status and make sure you meet the theme server requirements -> https://forum.tagdiv.com/requirements-for-newspaper/ Please change PHP version up to 7.1 and use this guide to increase the parameters required by the theme.
If the issue is still there, please try to deactivate all your plugins except tag div plugins and check again.
If the issue persists please provide also FTP or Cpanel access so we can investigate this.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, provide the full CPanel access so we can try to install again the theme.

Thanks for your understanding!

Hello Mutart,

Will not you like this style? -> https://www.screencast.com/t/i4CLlv5xrV Notice that our theme does not have any such an option that allows you to move the meta information container above the thumb, sorry! You can use such an additional custom CSS code to force this section above the thumb but we do not recommend this thing because you can break the theme layout.

Thanks for your understanding!

Hello,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can further investigate it closer your setup page.

Thanks for the message!

Hello greenvpro,

The message you get is quite common with WordPress. In most cases it can be easily fixed.

For example – https://wordpress.org/support/topic/the-link-you-followed-has-expired/
In that case the max upload size was limited, increasing it solved the problem. Usually this is the main cause.

Check this guide carefully and make modifications if needed
– https://forum.tagdiv.com/requirements-for-newspaper/
If everything is set properly there should be no problem. Contact your hosting provider if needed and ask them to make changes as the guide suggests.

You can also install the theme by FTP, that is not difficult to do and it’s very useful to know how to use FTP. If our guide is not detailed enough check some more online
– https://dappercodes.com/installing-wordpress-theme-via-ftp/
– https://docs.presscustomizr.com/article/141-how-to-manually-install-or-update-a-wordpress-theme
– https://www.shoutmeloud.com/install-wordpress-theme.html

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello almeka,

Please notice that we cannot do something like this, sorry! It does not depend on us! If you want to remove it, you should contact your hosting provider and request this thing.

Thanks for your understanding!

Hello Topadmin,

If you want to add an HTML into a page when you are using the Mobile Theme, you should add the code in the Mobile Editor from here -> https://www.screencast.com/t/yoeUUVseqSVV

Thanks for your understanding!

Hello Tibbar,

Please check the following link at the Changelog section because there you will find what contains our newly released version of the theme -> https://themeforest.net/item/newspaper/5489609?gclid=EAIaIQobChMI6NDXn_SK3gIV0LfACh3C5QX4EAAYASAAEgI_9PD_BwE

Thanks for your understanding!

Hello Jan,

Unfortunately, at the moment, the theme does not have any such an option for it! Notice that we have a prepared demo which simulates this functionality, like Dental Studio demo from here -> https://demo.tagdiv.com/newspaper_dentist/

Hope this helps!

Thanks for your understanding!

Hi,

Try the code below ->

.td_block_big_grid_fl_8 .td-post-date {
display:none;
}
.td_block_big_grid_fl_8 .td-post-author-name span{
display:none;
}

Thanks.

Hello mekson,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin), full FTP access so we can try to install the theme. Also, please make a full backup to your database to avoid losing all of your data, before we start installing a new theme, sorry!

Thanks for your understanding!

Hello Bader,

Try to use the code below and place it in Theme panel -> Custom CSS area.

.page-id-1215 .td-main-page-wrap {
padding-top: 0;
}

Thanks for your understanding!

Hello Yul,

Try the code below and place it in Theme panel -> Custom CSS area.

The code is ->

.homepage-one-top-post .td-module-meta-info{
display:none;
}

Thanks for your understanding!

Hello,

Please keep in mind that the <center> tag is not supported in HTML5. Use CSS instead. Check here -> https://www.w3schools.com/tags/tag_center.asp
You should provide your website URL so I can take a closer look at it.

Thanks.

Hello wdziedzic,

For Big Grid 8, please add the below custom CSS code in the Theme panel.

.td_block_big_grid_8 .td-post-date {
display:none;
}
.td_block_big_grid_8 .td-post-author-name span{
display:none;
}

The result is here -> https://www.screencast.com/t/PNU9OCidie

Thanks for your understanding!

Hello akshem,

Unfortunately, please notice that plugin has not been tested with our theme and we cannot say for sure if it will work or not as expected with the theme, sorry!

As a quick fix, you can try using the code below and place it in Theme panel -> Custom CSS area.

.wpb_d_deal-name h2 {
max-height: none;
}

The result is here -> https://www.screencast.com/t/BOBalvvUHr1l

Thanks for the message!

Hello mekson,

This error occurs because the theme’s core files have not been correctly overwritten or due to a bad theme install. I suggest you make a new theme install, probably to another sub-domain for testing via FTP way, according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello tamil360newz,

Resave your permalinks from the WordPress General settings, clear all the caches and check the results.

Thanks for the message!

Hello shariful_hamid,

Also, make sure that you have respected the theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hello gamattox,

Did you have strictly followed all the steps from our documentation guide from here -> https://forum.tagdiv.com/install-via-ftp/?

Thanks for your understanding!

Hello Mutart,

Please provide more details with some useful screenshots so I will be able to provide a more accurate response.

Thanks for the message!

Hello Pradeep Augustine,

Unfortunately, I do not exactly understand what you mean, sorry! Please tell me what you’re doing step by step and provide some useful screenshots so I can identify the problem.

Thanks for the message!

Hello Kennplus,

Please make sure that your theme has been correctly updated to the latest version of it via FTP way and also, ensure that you respected the theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps and let us know how it goes!

Thanks for your understanding!