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Catalin
tagDiv Staff

Hello Brain916,

Yes, this will be the behavior! You can try using the Child Theme if you want to keep this setting. Check the child theme documentation from here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello avinashiitd,

Unfortunately, our theme does not have any support for this type of tracking for AMP, but only for Google Analytics, sorry! Notice that you can implement yourself this feature through the code. Please check the following documentation from here -> https://github.com/ampproject/amphtml/commit/7fda898271eb06f8633e5730ab07492890886e29 and from here -> https://www.ampproject.org/docs/analytics/analytics-vendors#vendors
Also, if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello MacZil,

Do you have updated your theme to the latest version of it via FTP way? Do you have updated all of the plugins? We recommend using only TD Composer plugin because this is our page builder which will be developed continuously. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Also, provide there more details about your problem.

Thanks for the message!

Catalin
tagDiv Staff

Hello purlp,

You should edit the core file for Smart List 2 –>> https://www.screencast.com/t/zSyxBjbXrPCq Notice that if you want to add this functionality you should do it yourself through the code because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello MacZil,

I have inspected your website and I saw that some posts have featured images set up and some of them does not have as you can see here -> https://www.screencast.com/t/MsXrACckW7tV Set up the featured images for your posts if you want to have thumbnails on your blocks.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello DanielSage96,

The speed booster is an optional plugin and it is tested only with these plugins – http://screencast.com/t/hcjLnOqh4i2 and if you use other plugins it will be automatically disabled. A lot of people install the plugin without knowing what it does and after that, they add many plugins and some of them are not written fine so the developer took this decision. If you want to always enable speed booster, delete this code from speed booster file: http://screencast.com/t/RZLIOPUNdqh

Thank you for your message!

Catalin
tagDiv Staff

Hello Yon,

You should not use the child theme, sorry! You have to create a Category Template from Cloud Template and add through it that block template. Please check here -> https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello sportm,

Unfortunately, the theme does not allow to display the mega menu in full width, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hi Tyskschlager.dk,

Sorry, but please notice that’s the option for using our theme.

Thanks.

Catalin
tagDiv Staff

Hello Yon,

Please notice that the td-subcat-dropdown button appears only for desktop version, as you can see here -> https://www.screencast.com/t/ohXUqHXtycn and not for Mobile devices -> https://www.screencast.com/t/D9xnbJs1pORN

Thanks for the message!

Catalin
tagDiv Staff

Hello COutpost,

Notice that all of the images will be cropped according to the module thumbs used by you.

Thanks.

Catalin
tagDiv Staff

Hello Desai,

Unfortunately, our theme does not have any such an option that allows you to add some buttons to your smart lists, sorry! You should try to edit the theme core files, regarding on smart list and implement as you wish. Notice that is not a simple task and if you are not aware of the steps which are needed to take, in this case, you can break the smart list functionality. Usually, we recommend the developers from studio.envato.com

Thanks for your understanding!

Catalin
tagDiv Staff

Hello sportm,

Unfortunately, we know about this problem, sorry! Until we will fix this in the near future updates, please try to add the following code from here -> https://www.screencast.com/t/wPUoyYbHB

Thanks for your understanding!

Catalin
tagDiv Staff

Hello mubodhi,

Please notice that the Widgets represents the elements which create the sidebar. Where do you want to add a sidebar? For example, if you want to add it on Homepage, you should use the Widgetised Sidebar element.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Ryansmccain,

Do you have read carefully the above documentation? What exactly do you want to achieve? You should replicate core file you want to add into your child theme according to our documentation. Also, if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Change the line height from the Theme panel from here -> https://www.screencast.com/t/lsWyTcXK

Thanks for your understanding!

Catalin
tagDiv Staff

Hello ouebflow,

Sorry, but please notice that another solution does not exist in this case. If you want to have a different chart for each post you should create more single templates.

Thanks for the message!

Catalin
tagDiv Staff

Hello dennis,

Try to follow the fix from this topic -> https://forum.tagdiv.com/topic/td-composer-add-element-dropdown-list-not-scrolling-down/

P.S The quick solution is to buy a simple mouse.

Thanks.

Catalin
tagDiv Staff

Hello Rohit S,

Unfortunately, the theme does not have any such an option for this. You should simply disable the general font for the entire theme and then, you should change the font for each section.

Thanks for the message!

Catalin
tagDiv Staff

Hi,

I have checked your website and it seems that your social buttons are there, as you can see here -> https://www.screencast.com/t/rPQal5U9IK Where is the problem?

Thanks.

Catalin
tagDiv Staff

Hello Brain916,

If you want to remove the ‘Tag:’ word you should edit the tag.php core file and remove from there the word, like this -> https://www.screencast.com/t/5VqRmVeAtcHm

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

I guess that your above code comes from an untested plugin or something like this which is not tested with our theme. I do not know about this script and we cannot provide support for your customizations.

Thanks for the message!

Catalin
tagDiv Staff

Hello Trey,

We recommend only the FTP for updating your theme and also, most important is to have the system status parameters according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

I have inspected your website but I did not saw any problems regarding online height to your H2. Please provide the exact link of problem.

Thanks.

Catalin
tagDiv Staff

Hello rsingh,

Make sure that you are using the latest version of the theme, installed via FTP way, remove all of the untested plugins, purge CDN files and check the results. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

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