Hello Lewesch,

Please notice that button appears because you have a lot of Categories. Notice that your category filter is set up to filter All Categories. So, if you will change this option to another category you will see that button will disappear. -> https://www.screencast.com/t/WLyMEEQ5

Thanks for your understanding!

Hello techlector,

Unfortunately, the Mobile Theme has not been designed to use with Newsmag theme, sorry!

Thanks for your understanding!

Hello Ant0inette,

Notice that page has been page via TD Composer, using the author-page element from here -> https://www.screencast.com/t/byFZ2n1v

Thanks for your understanding!

Hello Henry,

Sorry, you cannot convert the license from one to the other, unfortunately! Understand that you should request a full refund for Newsmag and then you should buy the Newspaper theme instead.

Thanks for your understanding!

Hello Tsedaka,

All the settings regarding on posts filter in Block can be found here -> https://www.screencast.com/t/hglvFVSNDcgu Sorry, but please notice that another option does not exist.

Thanks for your understanding!

Hello Fortnite Viet Nam,

Notice that demo is available on our demos list which can be loaded from Theme panel and it’s made with Woocommerce plugin. It’s a custom-made demo and if you want to re-create it you should import it or create it with our page builder. As a hint, you should try using the Inspector Browser to check how it’s made. -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

You should create a new page using the TagDiv composer and Woocommerce shortcodes:
https://docs.woocommerce.com/document/woocommerce-shortcodes/
Shortcodes are implemented like so in the TagDiv composer: https://www.screencast.com/t/LFAFqmzqyfIO using a column text element.

As a note, the tag div composer can only edit pages that have been originally created with it. The shop page is created by Woocommerce so it cannot be edited. Only replaced by a new one. Please use this guide to set another page as a shop page: https://docs.woocommerce.com/document/configuring-woocommerce-settings/

Also, you can check the following topic from here -> https://forum.tagdiv.com/topic/how-to-display-products/

Thanks for your understanding!

Hello redaksivoxpop,

Sorry, but please notice that our theme code does not contain any such a js code through it. Who introduced you this code and what exactly should have to return?

Thanks for your understanding!

Hello Olya,

Do you are referring to the More Article Box? All the setting for that section can be found here -> https://www.screencast.com/t/FfovQykhJCVT

Thanks.

Hi Totelae,

Where is the drop down filter button for your category filter? Did you have disabled it? Clear all the caches and check the results.

Thanks for the message!

Hello tkvmai,

Try using a plugin for Redirects, like 301 Redirect plugin.

Hope that help!

Thanks.

Hello Janelle,

Sorry but please notice that’s the single functionality in this case. Notice that the primary category does not have any influence over the sort order, sorry! If the post is placed in both categories you will bring results from both of them. You can try to exclude the post from your desired category from Block filter if you want and if you do not have more posts.

Thanks for your understanding!

Hello livingtamilm,

Try the manual activation from here -> https://www.screencast.com/t/FgYDnViFg

Thanks for your understanding!

Hello Matt,

Reset your permalinks from the panel and also, increase the system status parameters to be according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Most likely, your PHP memory has exhausted and that’s why you got that error.

Thanks for your understanding!

Hello kalenaradia,

Unfortunately, I do not exactly understand your request, sorry! If you want to change the image of your ads, in case you are using other ads (custom made by you) notice that you can do this from Ad Code, according to our documentation from here -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
If is not what you mean, provide more details.

Thanks.

Hello cyberking,

Please ensure that your caches have been cleared, purge CDN files and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Also, provide the CPanel access for more further investigations. Copy/paste the link to this conversation so we can quickly identify you.

Thanks for your understanding!

Hello Linda28,

It seems to be a delay at your header style which can happen due to some reasons. Try to disable the Speed Booster and also, optimize your website according to our useful guide from here -> https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks for your understanding!

Hello aloysiuspattath,

Please provide your website URL and the specific URL when you get an error with your AMP.

Thanks.

Hello kradma,

Notice that you can use the Header Background from here -> https://www.screencast.com/t/bIEr5GfVeH That’s all! If you want another customization, you should do it yourself through such a Custom CSS code and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hi,

Notice that the Blog will appear only if you will use the Blog mode and the Home appears only if you are using the Homepage (set up by your latest posts).

Thanks.

Hi,

Use the code below.

@media (max-width: 767px){
.td_module_11 .td-excerpt {
display: block;
}
}

The result -> https://www.screencast.com/t/M89BcQ5Dgp

Thanks.

Hello David,

Sorry but please notice that our theme does not have any such an option that allows you to increase the width size for Mobile Menu and also, we do not recommend to do this because the theme layout can be easily broke.

Thanks for the message!

Hello SMNBLOG,

Please try the suggestions from these topics
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

If there is still a problem, deactivate all plugin except theme plugins, check if the same happens. Also, try to edit a new page as well.
If nothing works, send us an email at contact@tagdiv.com and provide admin login and cPanel if possible. We will take a look.

Thanks.

Hello,

All the settings for Archive and Autor template can be found here -> https://www.screencast.com/t/lVBtN4hXps

Thanks.

Hello TFM,

I’m sorry to hear this from you! Notice that we are here to help you! First of all, please make sure that your theme installing was made via FTP way, according to the following documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Check your system status requirements to be increased according to the following useful guide from here -> https://forum.tagdiv.com/system-status-parameters-guide/ -> https://forum.tagdiv.com/requirements-for-newspaper/ Remove all of your old plugins and then install them from the theme’s packet, remove all of the untested plugins, clear all the caches and check the results. We recommend being active only TD Composer without Visual Composer to avoid problems.
Also, if the problem is still there, please let us know and also, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we can investigate it closer this case.

Hope this helps!

Thanks for your understanding!

Hello InstallationComplete,

Try to use the Category Template Style 3 -> https://www.screencast.com/t/akAHYL4Irk For more information about this section, please check here -> https://forum.tagdiv.com/category-templates/

Thanks.