Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Catalin
tagDiv Staff

Hello nachtwache,

Sorry but the theme does not have any such an option that allows you to do something like this, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello WakeUpCallProject,

Here is talking about caching plugin settings! Notice that WP Rocket is not a recommended plugin in this case. Use WP Super Cache if you want to achieve best theme results because this plugin was fully tested with this caching plugin.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Rok111,

Try to install again the latest version of the theme via FTP way, update all the plugins, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ and check the results.

Hope this helps and let us know how it goes!

Thanks.

Catalin
tagDiv Staff

Hello,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and full FTP access for more further investigations. Provide the link to this topic so we can quickly identify you.

Thanks.

Catalin
tagDiv Staff

Hello commandeleven,

Ignore this message and try to edit your page with TD COmposer, save the project and it should work fine.

Thanks.

Catalin
tagDiv Staff

Hello ifran,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this topic so we can quickly identify you. Also, provide full FTP access or CPanel for more further investigations.

Thanks for the message!

Catalin
tagDiv Staff

Hello,

Try to use the code below and place it in Theme panel -> Custom CSS area.

.td-mobile-footer-wrap{
display:none;
}

The result is here -> https://www.screencast.com/t/HdZ5cW1Afhg

Thanks.

Catalin
tagDiv Staff

Hello,

I suggest re-installing again the theme via FTP way, according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Clear all the caches and check the results. Notice that until now, we do not encounter any problems regarding on theme installing. Follow this way and let us know how it goes!

Thanks.

Catalin
tagDiv Staff

Hello markhatwood,

You should try using another header style from our list -> https://forum.tagdiv.com/header-styles/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello squallhajime,

Please understand that’s the only available way for creating posts with TD Composer. You should create some single templates with your desired design for your posts and then, choose it for your posts. You will do not have double content as you said above. To preview your custom template, the content is just a dummy data and if it will be loaded to your post, this layout will be fit to your own content and also, the Seo will not be affected in any way.

Thanks for your understanding!

Catalin
tagDiv Staff

Hi vbrashier,

Please provide some useful screenshots with this error so I will be able to investigate it closer and so I can provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello berchman,

Notice that plugin has not tested with our theme and therefore we cannot say for sure if it will work as expected for the whole website, sorry! This plugin seems working fine for sorting the menu and mega menu items. I do not exactly understand what kind of categories do you want to change from the homepage… All the settings regarding on categories of blocks can found in each block in Block Settings. If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello svlasov,

Please provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello emmalabbe,

You should simply use a column text and through it, add in Text mode the video URL and you will see the results here -> https://www.screencast.com/t/aqMiTnYE

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Valeria,

I guess that you want to add another menu items to your menu, right? You should add it from Menu Settings in WordPress, like this -> https://www.screencast.com/t/4CSoNQmQTLFJ
If is not what you mean, provide more details so I will be able to provide a more accurate response.

Thanks.

Catalin
tagDiv Staff

Hello blukid,

Sorry, but please notice these kinds of files are not part of our theme packet.

Thanks.

Catalin
tagDiv Staff

Hello meri,

I have made a test on my website and the rating stars work as expected, as you can see here -> https://www.screencast.com/t/3a0goo3HjbX2 Everything seems to look good! Most likely, the error comes from your website. Try to make a new clean install from scratch via FTP way, clear all the caches and check the results. Also, remove all of the untested plugins if you are using something like this and check the results.

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello unthm,

Ensure that you are using the latest version of the theme installed via FTP way, clear all the caches and check the results. Make sure that your playlist has been correctly set up according to our documentation from here -> https://forum.tagdiv.com/video-playlist-2/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Ark,

Try to resave the permalinks, clear all the caches and check the results.

Thanks for the message!

Catalin
tagDiv Staff

Hello TheLuckyGuy,

Yes, it is possible if you will use such a custom CSS code to hide it for that section. Provide your website URL, so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello markhatwood,

Please provide your website URL so I can take a closer look at it and for your main menu section, so I will be able to provide a more accurate response.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello satwell,

You can check the following topic from here -> https://forum.tagdiv.com/topic/getting-an-bindviewsmodelswrappers-in-tagdiv-composer/ and try to fix this problem.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Allshethings,

Check the system status parameters and ensure that your PHP memory has correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ along with the other parameters. Clear all the caches and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello reflector,

Check the following topic from here -> https://forum.tagdiv.com/topic/getting-an-bindviewsmodelswrappers-in-tagdiv-composer/ and try to fix the problem.

Hope this helps and let us know how it goes!

Thanks.

Catalin
tagDiv Staff

Hello Digital chaos,

The answer for projectdevs, it was this ->> Your logo is cut off because you selected a thumbnail of your logo when uploading it into the theme. Please remove your logo from the theme panel and when adding it again, make sure you select full size from here: https://www.screencast.com/t/3GGvXvaHusr
As for the edge issue, we cannot detect it on our emulations. We do not have any mobile devices that use edge at the moment. What device are you using to test this? Or is it the desktop emulation not an actual device?

Hope this helps!

Thanks.

Viewing 25 posts - 5,476 through 5,500 (of 23,298 total)