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Catalin
tagDiv Staff

Hi Jakyo,

I have made a test with both enabled plugins and it seems to work as expected, as you can see here -> https://www.screencast.com/t/gjrmOa65vpr Maybe, you have some other untested plugins which might interact with these and causes a lot of unknown issues.

Thank you!

Catalin
tagDiv Staff

Hi,

Ensure that you are using the latest version of the theme installed via FTP way, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, make sure that AMP configuration was made accordingly with our documentation from here -> https://tagdiv.com/amp-newspaper-theme/ Also, provide your website URL so I can take a look at it.

Thank you!

Catalin
tagDiv Staff

Hi,

Check here -> https://www.screencast.com/t/zGf36CXWz The theme folder is there.

Thank you!

Catalin
tagDiv Staff

Hi Ioano1,

Unfortunately, the theme does not have any such an option that allows you to do this. Try to use such a plugin with this functionality and check how it works.

Thank you!

Catalin
tagDiv Staff

Hi,

Try to use the code below and place it in Theme panel -> Analitycs Section from here -> https://www.screencast.com/t/hF49z5vLen9O

<style>.td-js-loaded .tdc-row-divider, .td-js-loaded .td-element-style{
transition: none!important;
-webkit-transition: none!important;
}</style>

After you have made these changes, clear all the caches, purge CDN files and check the results.

Hope this helps!

Thanks.

Catalin
tagDiv Staff

Hi,

Please check your PHP version to be minimum 7.0, the theme should have to be updated to the latest version of it which is 9.7.2, clear all the caches, purge CDN files and check the results. If the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your setup page. Also, provide CPanel access for more deeper investigations.

Thank you!

Catalin
tagDiv Staff

Hi,

I recommend you to use the Flex Block because this element allows you to use any module you want and add the Read More Button. Check here -> https://www.screencast.com/t/u9x8LsZJxwaG

Thank you!

Catalin
tagDiv Staff

Hi,

If you want to customize the Category pages, you need to create a Category Cloud Template with TD Composer and apply it from your desired category, which allows you to customize as you wish, using the TD Composer.

Thank you!

Catalin
tagDiv Staff

Hi AshleighF1717,

You need to provide your website URL so we can take a closer look at your mobile menu. If you are using some untested plugins, we recommend to disable all of them and leave just to active only the required plugins if you want to achieve good theme results.

Thank you!

Catalin
tagDiv Staff

Hi,

Unfortunately, we cannot provide any support for that code, sorry! If you want that code to be load firstly, you need to add it inside the Google Analytics from here -> https://www.screencast.com/t/njg11WegZxr9

Thank you for understanding!

Catalin
tagDiv Staff

Hi,

First of all, ensure that you have correctly updated the theme via FTP way according to our documentation from here, make sure that your system status parameters are correctly increased according to our guide from here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the problem persists, please provide your website URL so I can take a closer look at it and also, provide more details about this so I will be able to provide a more accurate response.

Thank you!

Catalin
tagDiv Staff

Hi,

Please provide your website URL so I can take a closer look at this section.

Thanks.

Catalin
tagDiv Staff

Hi Aboda,

I have checked your website again and I saw that you are using the Facebook Pixel. Please notice that major of your problem for AMP happen due to this, sorry!

Try adding it in the AMP analytics section – http://prntscr.com/njvluz
https://amp.dev/documentation/guides-and-tutorials/optimize-measure/configure-analytics/analytics-vendors

Can’t find any precise information or documentation about it, here are some more topics
https://stackoverflow.com/questions/45455167/how-to-add-facebooks-pixel-into-googles-amp
https://amp.dev/documentation/examples/components/amp-pixel/
https://github.com/ampproject/amphtml/issues/20297

Thanks

Catalin
tagDiv Staff

Hi FrRzzz,

The theme has the Background Click Ads functionality, as you can see in our documentation from here -> https://forum.tagdiv.com/background-ads/ (only image + link)

Thank you!

Catalin
tagDiv Staff

Hi,

Another alternative would be to filter your block by your Post ID Filter from here -> https://www.screencast.com/t/Q98TZVoFgd

Hope this helps!

Thank you!

Catalin
tagDiv Staff

Hi kytmagic,

Please notice that we have good reports from our customers which were tested and followed these guides. Also, you can take a look over these topics from here ->
https://forum.tagdiv.com/topic/full-guide-how-to-optimize-newspaper-for-the-new-pagespeed-insights/ -> https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/, useful guides from our happy customers.

Thank you!

Catalin
tagDiv Staff

Hi,

Please provide your website URL so I will be able to provide a more accurate response. Remove all of the untested plugins, clear all the caches, purge CDN files and check the results.

Thank you!

Catalin
tagDiv Staff

Hi niklasm,

If you are using the Newspaper, you need to simply install the Black Version of the theme and then, install the bbpress according to the documentation from here -> https://codex.bbpress.org/

Thank you!

Catalin
tagDiv Staff

Hi,

You should simply edit the page with TD Composer and move the Playlist element everywhere in the page, like this -> https://www.screencast.com/t/hTtR6TKm

Thank you!

Catalin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your setup page.

Thank you!

Catalin
tagDiv Staff

Hi,

Unfortunately, the Featured Video from Facebook does not work, sorry! It seems to be a problem with the API on Facebook and that’s why it does not work.

Thank you!

Catalin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access so we can further investigate it closer your setup page.

Thank you!

Catalin
tagDiv Staff

Hi,

Check if your theme was properly installed or updated via FTP way, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ In most cases, that problem happens due to a bad configuration of your parameters. PHP memory can be exhausted and that’s why you cannot save anything.

Thank you!

Catalin
tagDiv Staff

Hi,

If you like that demo, you need to import it and check all the elements which were used for creating it. For videos, the theme has Playlist element -> https://www.screencast.com/t/YpcJPitQ
For your second question, you can create a category for all of these (video) posts and then, add a simple block and filter it by that category. Please check the documentation from here -> https://forum.tagdiv.com/block-settings-tutorial/

Hope this helps!

Thank you!

Catalin
tagDiv Staff

Hi,

I have checked again your post page and I saw that the size of your header Ad is not properly displayed when you are using the Infinite Scroll on the post. Please notice that our theme simply takes the Google Adsense which you have added at the ad box and only display it on the Front End without any changes over that code. Also, the theme has not been tested with Google Ad manager and that problem happen due for this. Use the default settings for Google Adsense without any untested plugins, leave just to active only the required and tested plugins, clear all the caches, purge CDN files and check the results.

Hope this helps and let us know how it goes!

Thank you!

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