Hello jphmaceira,

The Media Grid can be added from Visual Composer and use it from here -> https://www.screencast.com/t/y30zJeGCj6

Thanks for the message!

Hello Mainzer105,

Please keep in mind that we do not recommend using both page builders in simultaneously mode because could appears some problems.

Thanks for the message!

Hello chand3g,

Please check the sorting of the blocks to be set up by latest articles. For more information about this case, please check the documentation here -> https://forum.tagdiv.com/block-settings-guide/ If the problem is still there, please provide your website URL so I will be able to provide a more accurate response.

Thanks for the message!

Hello Ryansmccain,

Please keep in mind that the widget title color can be changed from Widgets settings, like this -> https://www.screencast.com/t/cbkkLiZA Please check these settings and use them.

Hope this helps and let u know how it goes!

Thanks for the message!

Hello Virginia,

In order to achieve a simple drop-down menu, please check the following documentation here -> https://forum.tagdiv.com/newsmag-main-menu/ and follow up each step from there if you want to achieve good results with the theme.

Thanks for the message!

Hello kesp,

Unfortunately, I do not exactly understand what you mean. Please keep in mind that in your example does not exist any subtitle element, sorry! Above, I have pointed you where exactly is a subtitle, as you can see in that image here -> https://www.screencast.com/t/erclX0kqOSdp Please provide a useful screenshot to show me what subtitle you’re talking more accurate.

Thanks for your understanding!

Hello Staezione,

The theme should be activated according to our documentation here -> https://forum.tagdiv.com/newsmag-how-to-activate-the-theme/ Please notice that we are going through a crowded period and the response to your email could be delayed.

Thanks for the message!

Hello fragia78,

Try to clear all the caches and check the results. Should working as expected.

Thanks for your understanding!

Hello marinko,

Please provide your website URL and make some useful screenshots so I will be able to investigate it closer.

Thanks for your understanding!

Hello marinko,

Make sure that you have correctly created your Sub menus (drop-down items) according to our documentation here -> https://forum.tagdiv.com/newsmag-main-menu/

Hope this helps!

Thanks for the message!

Hello Staezione,

The theme should have to be activated only by an Item Purchase Code, according to our documentation here -> https://forum.tagdiv.com/newsmag-how-to-activate-the-theme/ If you cannot do this, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic with your item purchase code so we can try to activate the theme.

Thanks for the message!

Hello homepgup,

There you should add the number of pixels you want to be from the top. By default, there are 400. You should add your desired value -> https://www.screencast.com/t/gGDvgq6vyXQ

Thanks for the message!

Hello gta,

Here is talking about a simple Block 18 which is added in Widgets section and filtered by Popular Post -> https://www.screencast.com/t/llg4CDOG2U –> https://www.screencast.com/t/txWSLqxE

Thanks for the message!

Hello polishturf,

If you want to use a Demo, you should import it into the theme according to our documentation here -> https://forum.tagdiv.com/installing-demos/

Thanks for the message!

Hello meming,

Most likely, your Adsense code is not working good, sorry! I suggest you contact the Google Adsense Department, tell the problem because they should be able to provide a more accurate response. Try to add another Adsense or an image created by you and check the problem is the Ad Code or is the Spot Ad. Also, if the problem is still there after this, you should send us an email at contact@tagdiv.com with your log-in information so I can take a closer look at your setup page and also, so I can try with another Adsense code.

Thanks for the message!

Hello David Langer,

Try to use the code below and place it in Theme panel -> Custom CSS area.

The code is ->

.td_block_big_grid_fl_3 .td_module_mx20:hover .entry-title a {
background-color:transparent;
}

The result is here -> https://www.screencast.com/t/HSn6alOEmB

Thanks for the message!

Hello bemibel,

I saw that you are using some full-width elements and you have some flashes when you load the website. Most likely, you are using the Speed Booster and you have some additional customizations through the code (CSS for example) and that’s why appears that flashes. You can refer to the following topic here -> https://forum.tagdiv.com/topic/header-style-8/ Also, if is not what you mean and if you need more assistance, in this case, please provide your website URL so I can take a closer look at it.

Thanks for the message!

Hello wicky37,

Please notice that each page builder has own shortcodes for all the elements are used in the page. So, if you want to switch the theme to the TD Composer, you should re-create your pages with this page builder according to our documentation here -> https://forum.tagdiv.com/tagdiv-composer-tutorial/ -> https://forum.tagdiv.com/theme-introduction/

Please keep in mind that both of these two-page builders are fully tested with the latest version of the theme and should work as expected with it. Notice that is not recommended to be used in simultaneously mode. Please check the following useful guide here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ If the problem is still there, please send us an email at contact@tagdiv.com with your wp-admin so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Hope this helps!

Thanks for your understanding!

Hello Wizy001,

Unfortunately, I do not exactly understand what you mean, sorry! Please provide your website URL and some useful screenshots with your problem so I can identify it and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello Ken0929,

Unfortunately, please keep in mind that the Force Full Width works only for header and footer and does not work for any row, sorry! -> https://demo.tagdiv.com/newspaper_travel/ https://www.screencast.com/t/93mVPqywfxA7 Also, if you want to achieve something like this with the Travel Demo, like here -> you should try using the Stretch Row with content.

Thanks for the message!

Hello Nandoairoldi,

Please provide your website URL so I can take a closer look at this on mobile devices. First of all, make sure that you are using the latest theme version installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. If you will check our demo preview, regarding on Videos you will see that all of them are responsive and works as expected.

Thanks for the message!

Hello kastan,

First of all, make sure that you are using the latest theme version installed via FTP way, remove all of the untested plugins if you are using something like this, clear all the caches and check the results.

Hope this helps!

Thanks for the message!

Hello,

You should change the post title from the specific template which you are using on your website, like this -> https://www.screencast.com/t/ndcN1CT86 if you want to see some results. Clear all the caches and check the results.

Thanks.

Hello Ryansmccain,

Please notice that our blocks can be sorted by some sort order as you can see here -> https://www.screencast.com/t/yN2XI8L2SHOn For more information about this case, please try checking the following documentation here -> https://forum.tagdiv.com/block-settings-tutorial/
If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello jmisenti,

Unfortunately, the theme does not have any such an option for it, sorry! Notice that all of these changes involves custom work and we cannot provide something like this, sorry!

Thanks for the message!