Hello idazamp,

Make sure that you have installed the latest theme version via FTP way because this is the surest method in this case. I suggest you make a new fresh install via FTP with the latest version of the theme, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for your understanding!

Hello julianpeaks,

Notice that with new purpose plugin offers you a lot of ways to customize your page. Unfortunately, the post content cannot be enlarged with this plugin. It is available only for pages. I’m sorry if you are not satisfied with our new update but I do not understand why. The rest of the theme content cannot be edited or enlarged because this plugin is available only for pages and not for post pages, sorry!

Thanks for your understanding!

Hello doublenico,

This problem appears when the images are not loaded/cropped as expected. To fix this problem, please check the following documentation here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ Also, check your Modules/Blocks thumbs to be activated from theme panel, like this -> https://forum.tagdiv.com/theme-thumbs/ Also, after this you should regenerate your thumbnails using Force Regenerate or Thumbnails Regenerate.

Thanks for your understanding!

Hi PoempelPinguin,

Please provide your website URL so I can take a closer look at it. Before this, ensure that you do not use any untested plugins, purge all CDN files and see the results.

Thanks.

Hello irfan,

Unfortunately, it seems that new plugin has not been added to the list of tested plugins which works as expected with the Speed Booster. Please refer to the following topic here
-> https://forum.tagdiv.com/topic/speed-booster-always-getting-disabled/

Thanks for the message!

Hello nateb2127,

If you want to install an older version of the theme, like 8.1 theme version, you should request it to our email at contact@tagdiv.com and we will send you there.

Thanks for the message!

Hello Erhanyavuz91,

Notice that plugins come bundled with the latest theme packet which can be downloaded from Theme Forest from here -> https://www.screencast.com/t/GooY3D61T

Thanks.

Hello,

Please refer to the following topic here -> https://forum.tagdiv.com/topic/disable-google-fonts-2/

Thanks.

Hello,

Try to clear all the caches, make sure that your theme’s updating was made via FTP way because this is the surest method in this case. The new theme update should not influence your ads, sorry!

Thanks for the message!

Hi,

I have tested the RAW HTML on my site with the latest theme and it seems to work as expected, as you can see here -> https://www.screencast.com/t/rEVhtC4ZJX3s Make sure that you have updated the theme via FTP way, clear all the caches and check the results.

Thanks for the message!

Hello Cityshop,

I have tested on my website with the latest theme version and the Visual Composer editor seems to work as expected, as you can see here -> https://www.screencast.com/t/aRDy3hlnHe If the problem is still there, try to make a new clean install from scratch via FTP way and check the results.

Thanks for the message!

Hello,

I have tested the RAW HTML on my site with the latest theme and it seems to work as expected, as you can see here -> https://www.screencast.com/t/rEVhtC4ZJX3s Make sure that you have updated the theme via FTP way, clear all the caches and check the results.

Thanks for the message!

Hello gta,

If you want to re-create such an element from another demo, notice that you should do it yourself using such a custom CSS code because this thing involves doing such a custom work as we cannot provide this type of services at the moment, sorry! In this case, notice that is talking about a simple block 18 which is added in the Widgets section and sorted by popular categories, as I have pointed you above. If you want to re-create the widgets regarding on style, you should use the Inspector browser and check the elements, according to our documentation here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Hope this helps!

Thanks for the message!

Hello itduck2020,

Unfortunately, I do not know what exactly you have made on your website, sorry! I suggest you make a new clean install from scratch via FTP way, clear all the caches, purge all CDN files and check the results. You can import a demo to check the theme functionality.

Hope this helps!

Thanks for the message!

Hello Somosung,

We recommend using the images with the best quality, like as HD images. Also, when you set up your background image to your website, enable the stretch background from here -> https://www.screencast.com/t/bCFMrcJiSR

Hope this helps!

Thanks for the message!

Hello Rogger Baylon,

First of all, check the system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, your PHP memory has exhausted and that’s why you cannot save anything.

Thanks for the message!

Hello boka003,

Unfortunately, the theme does not have any such an option for this and also, we do not make any tests in this case, sorry! If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello,

The theme should work as expected and ensure that you are using the latest theme version installed via FTP way because this is the surest method in this case. Please follow the steps from here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Thanks for the message!

Hello kobsev,

Notice that the theme does not have any kind of option that allows you to add a banner ad to the category pages, sorry! If you want to add this, you should use the do_shortcode method and add it to the category template used by you. As a hint, you should refer to this topic here -> https://forum.tagdiv.com/topic/advertising-block-in-category-page/

Thanks for the message!

Hello dobryidesign,

Unfortunately, the theme does not have any such an option that allows you a way to make your related more to be more selective, sorry! If you want to add something like this to that section, notice that you should implement it yourself through the code because we cannot provide this kind of services at the moment, sorry!

Thanks for the message!

Hello adminspecial,

The simplest way, in this case, would be to install the demo and the second one, yo should add this code to your home page, like this -> https://pastebin.com/7GKXF6XV

Hope this helps!

Thanks for the message!

Hello defocusmedia,

Please make sure that you are using the latest theme’s version via FTP way because this is the surest method in this case, according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Once the theme has been installed like this, all of the theme’s settings should work as expected. If the problem is til there after this, please provide more details about the issues, give me some useful screenshots so I will be able to provide a more accurate response. Also, ensure that your system status parameters are right increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, if you are using some untested plugins, try to disable all of them, leave just to active only the plugins that come bundled with the theme core files and check the results.

Thanks for the message!

Hello contemacs,

1)Please check our post templates because we have more options in this case and could be used from Theme panel. For more information about this, please check the following documentation here -> https://forum.tagdiv.com/newsmag-post-templates/
2)You simply should switch the theme to another page builder. (Default, for example)

Thanks for the message!

Hello Gluten,

The latest version of Newsmag is 4.2. Before each theme’s update, it’s recommended to be made a full backup to your database to avoid losing your data. If you have edited the dummy content and if you want in the future to change your demo, notice that all of the data will be lost.

Thanks for the message!

Hello tarax69,

Make sure that you are using the latest theme version installed via FTP way, clear all the caches and check the results. Also, I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues. Try to disable all of them, leave just to active only the plugins that come bundled with the theme core files, clear all the caches and check the results. Also, if the problem is still there and if you need more assistance and guidance in this case, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your setup page.

Thanks for the message!