Hello Matt,

Please keep in mind that until now, we do not have any bad reports in this case sorry! First of all, please check the plugin’s list and if you are using some untested plugins, you should remove all of these, leave just only the bundled plugins and rule out any conflicting plugins. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there the link to this topic so we can quickly identify you. Before sending an email, please make sure that you have disabled all of the untested plugins because this is the first step for WordPress debugging.

Thanks for your understanding!

Hello Coin Hero,

Please try using the code below and place it in Theme panel -> Custom CSS area.

The code is ->

.block-title .td-pulldown-size{
text-transform: lowercase;
}

For more information about this property, please check here -> https://www.w3schools.com/css/css_text.asp

Thanks for your understanding!

Hello Coin Hero,

You should add some sub-categories at your Wissen if you want to have any arrows in front of this category.

Thanks.

Hello Hevila,

Unfortunately, I do not know what kind of logo you are using, sorry! Please provide your website URL so I can take a closer look at it. You can try adding the logo from our demo craft ideas, like this -> https://demo.tagdiv.com/newspaper_craft_ideas/wp-content/uploads/2017/03/header-logo3.png

Thanks for your understanding!

Hello claudia,

Unfortunately, is not possible doing this with our theme, sorry! Notice that our theme does not have any such an option that allows you to do this.

Thanks for your understanding!

Hello,

Please notice that the Unique Articles worked only for first-page loading. Then, if you are using the pagination, notice that this feature will not work, as you can see in our documentation here -> https://www.screencast.com/t/2KCNgw6t -> https://forum.tagdiv.com/unique-articles/

Thanks for your understanding!

Hi,

Please try to refer to these links here -> https://forum.tagdiv.com/topic/call-to-undefined-function-get_header/ and https://forum.tagdiv.com/topic/site-not-reachable/ and follow the steps which have been given there to solve your problem.

Hope this helps!

Thanks for your understanding!

Hello Festileaks,

Unfortunately, our theme does not have any such an option that allows you to do this, sorry! Please notice that menus are a different implementation and it’s not a simple task to do this, sorry! If you want to achieve this, notice that you should implement it your self because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hi,

Try using the code below ->

.entry-title.td-page-title{
display:none;
}

Thanks.

Hello Narinder,

I feel sorry hearing this from you but please notice that if you want to achieve a good speed rating you should work on this regardless of the theme, sorry! Also, if you are unhappy with our theme and if this will cannot fit on your project, please request a full refund from here -> https://themeforest.net/refund_requests/new and we will get your money back, as soon as possible.

Thanks for your understanding!

Hello Coin Hero,

Here is talking about Block Title and this element can be changed from the Block Settings, like this -> https://www.screencast.com/t/8K1itVQI Check these settings because from there you can customize the block title.

Thanks for your understanding!

Hello Coin Hero,

I have inspected your website and I saw that your Mega Menu and mobile menu work as expected. Please notice that the arrow appears on the desktop version because you are using the Mega Menu and below the Wissen category will be displayed all the posts from this category. So, on the mobile menu, the arrow does not appear in front of this category because the Wissen does not have any subcategories and that’s why these does not exist.

I hope this helps!

Thanks for your understanding!

Hi,

I have inspected your website and I did not saw any problems with our sidebar. It seems to work as expected, as you can see here -> https://www.screencast.com/t/9YrO64A8KW I inspected the whole website and I did not saw any problems, sorry! Try to clear all the caches, purge CDN files and check the results.

Thanks for your understanding!

Hello gojira68,

Please notice that I said you above which would be the solution in this case. Each page created by you have a unique page or post ID. So, using this, you can target this page and remove each element you want through such a custom CSS code.

Thanks for your understanding!

Hello mhendiz,

Provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response/code.

Thanks for your understanding!

Hello Evecta,

Please keep in mind that what you want to do is a BIG update and the theme will be broken because it is totally another theme, sorry!

In order to achieve the best results after you will install the latest update you have to follow some rigorous steps like this -> you have to delete both of your themes, child theme, and main theme. All your customizations from your Newspaper 4 theme will do not work because all the files from this were changed in Newspaper 8.1 and as the main theme and also you lose all changes.

The Newspaper 8.1 is a whole new theme so an update from 4 to 8.1 may cause the same issues as switching to another theme (but we did try to maintain compatibility where ever possible).

Always make a full backup of your current installation – https://codex.wordpress.org/WordPress_Backups and then do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/how-to-update-the-theme-2/ update also the plugins that come bundled with the theme files from the /plugins folder. In the “how to update” guide is specified that you will have to run the script that will import from database your settings.

The shortcodes have been changed so old ones will not work anymore. Please note that old files customization or custom CSS will not work with the new version and you will have to adjust or re-add them. Bottom line is that newspaper 8.1 is a whole new theme built from scratch.

Unfortunately, you will have to clear your agenda and spare a bit of time to adjust all your settings to the new version of the theme.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello llucson,

Please notice that our theme has two ways for displaying the theme for mobile devices -> the first one is General Responsive Mobile and the second one is Mobile Theme with the plugin. So, the General Responsive Mobile Theme will render the same theme’s layout which is displayed on the desktop but in responsive mode. If you will check the CSS theme’s file you will see there that exists such a media queries which gave the theme a special design for mobile.
In the second case, the Mobile Theme using the Mobile plugin, notice that it’s totally different theme’s layout for mobile. Also, for more information about this, please check the next useful guide here -> https://forum.tagdiv.com/the-mobile-theme/

Hope this helps!

Thanks for your understanding!

Hello reni,

Please notice that the Pick Editor is just a simple block which is automatically added with the Footer Template. I’ll recommend you to use another Footer Temple, like Template Style 5 because there you can add every block you want and place it in Footer 1,2,3, according to our documentation here -> https://forum.tagdiv.com/footer-templates/ Also,
if you mean how you can change the string name of this footer block, please notice that you can do this from TRanslations setting in Theme panel, like this -> https://www.screencast.com/t/4RuHHVYg -> https://www.screencast.com/t/wFO8QYcjEhP

Hope this helps!

Thanks for your understanding!

Hello Patel,

You should check the tagdiv_theme.js and tag_div.min.js if you want to affect this search behavior.

Thanks for the message!

Hello khabarnet,

The sidebars will remain at your front end but the widgets will be inactive. You will find them at the Widgets section in an inactive mode. You should simply re-add them at the widgets. -> https://www.screencast.com/t/3KJJYW8p2uAf
Please check your sidebars in the widgets area and see if there are elements present inside them. WordPress will strip the sidebars of elements if special characters or language specific characters are used in the sidebars. When you create your sidebar, please only use standard letters without symbols such as !@#$%^&*()_}{L{“:>< Let us know how it goes.
As notice: -> https://www.screencast.com/t/iHXii1Mhw0

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Hordel,

Please keep in mind that the header style 9 uses the logo in full size of it and the positioning of it cannot be changed in this template style, sorry! Please try to find a useful header template to satisfy your goals and if you do not find it and if you want to edit it, notice that you should do it yourself because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hi jmisenti,

First of all, please check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all the caches and check after the results. For a right way of demo importing data, please consult our documentation here -> https://forum.tagdiv.com/installing-demos/

Thanks for your understanding!

Hi MamasLT,

You should try it and check the results. Notice that the theme uses the exact same functionality which WordPress offers. If will not work, means that the WordPress does not allow this, sorry!

Thanks.

Hello Matt,

Unfortunately, our theme does not have any such an option that allows you to do this, sorry! All the controls which can be had, regarding on our menu can be seen in our useful tutorial here -> https://forum.tagdiv.com/main-menu/
If you want to have any other settings, in this case, notice that you should implement it yourself or try finding such a plugin with this functionality and check its compatibility with our theme. If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because e cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hi,

Please check our changelog from Theme Forest because there you will found all of the information regarding on theme update to 8.1 version and there you can see which exact files have been changed. Look at this -> https://www.screencast.com/t/2rLsaXwt -> https://themeforest.net/item/newspaper/5489609
Also, notice that our recommended way of theme installing is doing it via FTP way because this is the best and surest way in this case. Check here -> https://forum.tagdiv.com/install-via-ftp/ The latest theme update was deeply tested and it should work as expected, without any problems.

Thanks for your understanding!