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Catalin
tagDiv Staff

Hello myglobalnews,

1)The Trending Now string can be changed from Translations section in Theme Panel, like this -> https://www.screencast.com/t/pTqsDppNa
2)If you want to use the Revolution Slider on the page, notice that you can add it from Visual Composer and TD Composer where you want on the page, according to our documentation here -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
3)Sorry for this, but notice that our theme does not have any such n option that allows you to place your logo in the middle section, sorry! If you want to achieve this you should implement it yourself because we cannot provide custom services, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello guatefutbol,

Provide your website so I can take a closer look at it and also, so I will be able to provide a more accurate response. Also, if you are using some untested plugins, you should remove all of them, leave just only the required plugins to active, clear all the caches and check the results.

Thanks for the message!

Catalin
tagDiv Staff

Hello sv@frankenstein,

Sorry, I cannot access your link because I need your credentials so I can see this. Try to make a screencast and provide it here.

Thanks for the message!

Catalin
tagDiv Staff

Hello sergiocosta,

Unfortunately, please notice that our theme does not have any such an option that allows you to do this, sorry! The main functionality of our theme is cropping the image, according to your blocks used by you. If you do not want to use all the thumbs size, notice that you can turn off from Theme panel, like this -> https://www.screencast.com/t/9bbNGhLG

Thanks for your understanding!

Catalin
tagDiv Staff

Hello popaxiom,

Please setup the required settings according to our useful guide here -> https://forum.tagdiv.com/newsmag-ajax-view-count/ Clear all the caches and check the results.

Thanks for the message!

Catalin
tagDiv Staff

Hello bformhals,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your widgets section. Provide there the link to the topic so we can quickly identify you.

Thanks.

Catalin
tagDiv Staff

Hello Syams,

Please notice that the sharing buttons on post can be managed from Theme panel, like this -> https://www.screencast.com/t/mhH24xyolf7b Provide your website so I can take a closer look at it. Notice that the sharing buttons should have to be there no matter if the ads are enabled or disabled.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Dr. Vibe,

I have inspected your website and I have made a test page with a News ticker, like this -> https://www.screencast.com/t/OyR7mGrYYb -> https://www.screencast.com/t/J12t3vRa7
Unfortunately, I do not exactly understand what do you mean through this ->
“But, I need to know how to add it to my theme.”, sorry!
Provide more details if is not what you mean, so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello sergiocosta,

Sorry for this but please notice that we do not have any bad reports in this regard and also, this error should not appear if you use the theme correctly.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Jens H.,

Sorry for this but please notice that we do not plan to implement the functionality of this plugin in our theme, sorry!

Thanks for the message!

Catalin
tagDiv Staff

Hello miket,

I have nspected your website and I saw that you are using other untested plugins and you have not deactivated them, as you can see here -> https://www.screencast.com/t/2UH3nLOMUCx
Why do you not respected our list of recommended and tested plugins?
Please keep in mind that the only tested and recommended plugins to use with our theme are these ones:
Tested Plugins:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bb press- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars

Anything beyond this list is not tested and I cannot say for sure if it will work or not.

Also, I have noticed that you are using a child theme. Most likely, you have some syntax error through it and that’s it is possible to get this error. Try to switch the theme to the main mode, clear all the caches and check the results.

Thanks.

Catalin
tagDiv Staff

Hello bformhals,

Try the following setting from Theme panel, like this -> https://www.screencast.com/t/pay441fR

Thanks.

Catalin
tagDiv Staff

Hello Jens H.,

Sorry for this inconvenience but please keep in mind that plugin has not been tested with the theme and we have no idea about the theme behavior with this plugin and also, we cannot say for sure if it will work or not with the theme, sorry! In order to achieve best theme results with this type of plugin, you should adjust the theme for this plugin which is not a simple task and which involve some custom work. Notice that we cannot provide support for untested plugin’s implementation. You can check the following guide here -> http://www.wpbeginner.com/plugins/how-to-view-and-control-wordpress-cron-jobs/ because it will be useful for you.

Thanks for the message!

Catalin
tagDiv Staff

Hello sergiocosta,

Please roll back to the 5.1 version of Visual Composer because of the 5.2 version is not yet tested with the theme and might appears some errors. Clear all the caches and check the results.

Thanks.

Catalin
tagDiv Staff

Hello Dark,

Try using the code below ->

.td-newsmag-voice .td-main-content-wrap{
margin-top:30px;
}

Thanks.

Catalin
tagDiv Staff

Hello Sasser,

Sorry but please notice that our theme does do not have any such an option for this and also, we do not have any recommended plugin in this case, sorry!

Thanks.

Catalin
tagDiv Staff

Hello mrpis,

Notice that each post template has a loop-single.php file where you should find this function, like this -> https://www.screencast.com/t/vOwMEFcfjFW

Hope this helps!

Thanks.

Catalin
tagDiv Staff

Hello agidulyan,

Try to check the following topic here -> https://forum.tagdiv.com/topic/changing-the-date-to-x-time-ago/ because it might be useful for you.

Thanks for the message!

Catalin
tagDiv Staff

Hello aliahmad,

Try to use the code below and place it in Theme panel -> Custom CSS area.

The code is ->

.td-post-author-name a{
pointer-events:none;
}

Thanks.

Catalin
tagDiv Staff

Hello caobteam,

I have inspected your website and I saw that you have changed the menu item background color from the panel. You should check the style.css file and replace the color value from here to avoid this flash effect, like this -> https://www.screencast.com/t/syvXsvojid3C

Thanks for the message!

Catalin
tagDiv Staff

Hello deltreehd,

If you will hover over the option from TD Composer in Block Settings you will see the following option, like this -> https://www.screencast.com/t/QDQWOKgBy77V So, if you will insert the negative Category ID, all of these will be excluded from this block.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello awoodhams,

Being a Visual Composer element, notice that you can change the text and color only via such a Custom CSS code and place it in Theme panel -> Custom CSS area.

The code is ->

.vc_tta-title-text{
font-size:14px;
color:red;
}

The result is here -> https://www.screencast.com/t/CiwcRhNh

Thanks for the message!

Catalin
tagDiv Staff

Hello Toni,

I have inspected your website and I did not saw any problems with your page. Everything seems to work as expected, as you can see here -> https://www.screencast.com/t/ddJYlkvK Try to clear all your caches, purge all CDN files if you are using the CDN system and check the results. If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello andromeda01,

I have inspected your website and I saw that you have updated your Visual Composer to 5.2 version, why? Please notice that version of Visual Composer is not yet compatible with our theme and that’s why you have encountered this error. Try to roll back to the 5.1 version of Visual Composer and check the results.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Catalin
tagDiv Staff

Hello Rashburn,

Do you have added the Widgets on your page in the backend (2/3 ->content) with Widgetised Sidebar in 1/3 layout and the sidebar does not appears on your frontend? You should provide some useful screenshots with your homepage structure so I can see the sidebar and also, your front end to see the results. After all of your changes, please clear all of your caches, purge all CDN files if you are using the CDN system and check the results.

Thanks for your understanding!

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