Hello pem,

Sorry, but notice that the theme does not have any such an option for it, sorry! You can try using the Homepage post as you can see in our demo here -> https://demo.tagdiv.com/newspaper/homepage-one-top-post/

Thanks for the message!

Hello llucson,

Sorry for this but please notice that the theme does not have any such an option that allows you to do this. If you want to achieve this effect you should do it yourself because this task involve custom work and we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello monoazulweb,

Please keep in mind that the Mobile Theme does not recognize any TD or Visual Composer shortcodes and that’s why blocks are not rendered on mobile theme. For more information about this feature, please check here -> https://forum.tagdiv.com/the-mobile-theme/

Thanks for the message!

Hello tagdivstar,

First of all, you should provide your website URL so I can take a closer look at it. Also, notice that parts you cannot edit them with page builder, sorry! If is not what you mean, provide more details.

Thanks.

Hello barronlau,

Send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello cyberfyber,

Please contact us via email so we can take a closer look at your setup page.

Thanks fro the message!

Hello cyberfyber,

You should send us an email a tcontact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page.

Thanks.

Hello agidulyan,

Here is talking about WordPress settings. So, if you want to change the structure of your data format which appears on posts and categories of your website, you should check here -> https://www.screencast.com/t/h3pVpe5ZjM

Thanks for your understanding!

Hello lacoquillita,

Here is talking about two different menu styles. The first of is available only for desktop and tablet devices and for mobile mode, the main menu will be different, like a drop-down bar.

Thanks for your understanding!

Hello miket,

Please keep in mind that by default, the theme does not have this kind of error. Ensure that you are using the latest theme version, use only the tested plugins which come bundled with the theme core files, clear all the caches and check the results. If the problem is still there, you should make a new clean install from scratch via FTP way and re-install the theme and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello LulioSr,

Please ensure that you are using the latest theme version of the theme without any untested plugins which can interact with the theme core files and cause a lot of unknown issues. So, if you are using our latest theme version, we have introduced our page builder which is TD Composer and that is not recommended to be used in parallel with Visual Composer because might appear some issues. For more information about using this, please check the following topic here -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/ -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Hope this helps!

Thanks for your understanding!

Hello Plexus7,

That is a common problem, that can be fixed by following the suggestions from this topic
– https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Thanks.

Hello bformhals,

Please notice that the background color and the color for these block titles can be changed from backend, when you create/edit the block, like this -> https://www.screencast.com/t/2wdZsLai

Hope this helps!

Thanks for the message!

Hello Dark,

Regarding on gray border, if you want to remove all of it, you should check the Theme panel and change the color of it to white, for example from here -> https://www.screencast.com/t/tkA0uFBpIkP
If you will check our demo you will see that this is the default style of this site, as you can see here -> https://www.screencast.com/t/cTndMmqzb If you want to change it you should do it yourself because this task involves such a custom work and we cannot provide this type of services at the moment, sorry!

Thanks for your understanding!

Hello ghostsix,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello Gaehr,

Sorry for this but please notice that we do not have any bad reports in this regard until now. I have made some tests on my site with a fresh install and I did not get any type of error regarding this. The theme should work as expected. First of all, ensure that you are using a right PHP version which is tested with the theme, recommended is to use 7.1, ensure that you are using the latest theme version, if you are using some untested plugins, remove all of them and leave just only the plugins that come bundled with the theme core file, clear all of caches and check the results.

Thanks for your understanding!

Hello bformhals,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. First of all, please remove/deactivate all of the untested plugins, clear all the caches and then send us the email so we can take a closer look at your website. Please notice that the first steps in debugging of WordPress are to remove/eliminate all of the untested plugins which can cause some errors through the theme.

Thanks for your understanding!

Hello bandmill,

If you want to turn off some thumbnails which you will not use, you should use then the Force Regenerate Plugin and this will remove the old unused images which the thumbs you have turned off, have used them.

Thanks for your message!

Hello DarkStarzs,

Provide your website and show me exactly the area where you want to make some changes so I can provide a more accurate code.

Thanks for the message!

Hello Lipsita,

Please notice that the correct theme pack can be downloaded from Theme Forest. I have checked it and should work as expected. If you are using some untested plugins which can interact with the theme core files and break some options, try to disable all of them, leave just to active only the tested and required plugins, clear all the caches and check the results.

Thanks for the message!

Hello Plexus7,

I have inspected your website and I saw that your icons work as expetected. Try to clear all the caches, purge all CDN files if you are using the CDN system and check the results.
Regarding on page speed, please notice that thing depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements. For an example, you should check our demo preview because this website is optimized.

Thanks for your understanding!

Hello Nevein,

You should use the Header Style 11 because this kind of template will display the logo/image in full-width, like as in our demo here -> https://www.screencast.com/t/V3KpuhFSg4

Thanks for your understanding!

Hello pem,

Notice that if you want to display your post content without featured image you should use the Post Template Style 5 because this template will not load the featured image. For more information about post templates, please check the following guide here -> https://forum.tagdiv.com/post-templates-2/

Thanks for the message!

Hello tagdivstar

Provide your website so I can take a closer look. I guess that you are using the Page Builder+Page Title+Latest Articles and the Latest Articles module cannot be edited with page builder. Provide some useful screenshots so I can identify which is the part of you cannot edit it.

Thanks for the message!

Hello myglobalnews,

1)If you want to change the color of your News Ticker element, use the code below and place it in THeme panel -> Custom CSS area. The code is ->

.td-trending-now-wrapper .td-module-title a{
color:red!important;
}

The result is here -> https://www.screencast.com/t/KSy5Xfkrd

2)Here is talking about Ajax Filter and this feature can be disabled from here -> https://www.screencast.com/t/OkXlrw3V
3)HTML code could be written here -> https://www.screencast.com/t/WXjdULae7s

Thanks.