Hello JA,

The answer is here -> https://forum.tagdiv.com/topic/external-images-not-showing-up/

Thanks.

Hello rfiling,

The code is correct but you should use the 0 value to reduce the margin. Try the code below ->

.home .td-main-content-wrap {
padding-bottom: 0!important;
}

Hope this helps!

Thanks.

Hello Votac,

Try to clear all the browsing data of your browser, clear all the caches and check the results. Until now, we do not receive any bad reports in this regard.

Thanks for the message!

Hello vietory1,

I have made some tested on my side and this issue does not happen, sorry! Try to make a new clean install fro scratch, via FTP way, install only the plugins that come bundled with the theme packet and check the results. If you are using some untested plugins you should remove all of them because some of them might interact with the theme core files and causes a lot of unknown issues.

Thanks for the message!

Hello christixnnl,

Try to re-update the theme via FTP just like @laptinek and check the results.

Thanks for the message!

Hello mikewhite,

Replied to the other topic.

Thanks.

Hello m_xtar,

Unfortunately, our theme does not have any such an option but if you want to do this, you should edit the theme core files where the smart lists are made and inject your ad code using the do_shortcode method, like this -> <?php echo do_shortcode (‘[td_block_ad_box spot_id=”custom_ad_1″]’); ?>

Hope this helps!

Thanks for the message!

Hello theg1819,

I have inspected your website and I did not saw any problem with your images on blocks. All of these seems to work as expected and I did not saw any image which does not fit the thumb. Please provide some useful screenshots with the problem so I can identify it. Also, before this, you should use Thumbnail Regenerate or Force Regenerate to fix this problem if this will appear.

Thanks for the message!

Hello DSLRMZ,

Notice that the font-weight depends on what kind of font family you are using and which weight fonts are loaded and supported by your used font.

Thanks for your understanding!

Hello DSLRMZ,

First of all, please ensure that you are using the latest theme version and then, check your plugins list and if you are using some untested plugins, you should remove all of them because one of them might interact with the theme core files and causes a lot of unknown issues, like this. After this, if the problem is still there, I suggest you make a new clean install from scratch via FTP way and install only the required plugins, clear all the caches and check the results. Also, if you will need more assistance in this regard, you should provide your website URL for further investigations.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello vietory1,

There are no problems with Newspaper 8. Check your Widgets section at Inactive and you should see them there. ->https://www.screencast.com/t/KMdFacPPBchq

Thanks for the message!

Hello Votac,

1)Notice that errors do not come from our theme, sorry! It seems to be a problem caused by your browser. Check the following useful guide here -> https://support.mozilla.org/en-US/questions/936370
2)We recommend using the Background setting from our Theme panel, like this -> https://www.screencast.com/t/KoAdyujIqu and the background will be applied to the entire website. Also, if you want that your each post to have a different background, notice that you should use a bit of CSS code to do this and also, some CSS rule if you want to setup the transparency for your post images. It is not a simple task and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!
3)Unfortunately, Big Grid Full 3 does not have the Slide option available, I’m sorry! You should use the Big Grid Slide (iOS Slider).

Thanks for the message!

Hello breakingtech,

Provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response.

Thanks for your message!

Hello izuofodile,

Unfortunately, I do not exactly understand what you are referring to, sorry! When you create/edit a post, notice that you have a Format Video option, like this -> https://www.screencast.com/t/6fTo8cGV Chose the standard format if you do not want to use the Video through your posts.

Thanks for your message!

Hello rfiling,

I am glad that you could manage your problem.

Thanks.

Hello casam30,

I have inspected your website and I did not saw any vertical bag in your main background, sorry! Your website seems to work as expected. If is not what you mean, please provide some useful screenshots where you should show me where exactly is your problem.

Thanks for your message!

Hello Luciano13x,

You should use a plugin like Gravatar or WP User Avatar if you want to display your avatar, according to our documentation here -> https://forum.tagdiv.com/how-to-set-the-avatar/

Thanks for your understanding!

Hello marcomediastudio,

Unfortunately, our theme does not have any such an option for this but, notice that you can use such a plugin with this functionality and see how it will work.

Thanks for the message!

Hello m_xtar,

Please ensure that you have right followed all the steps which are presented in our useful guide here -> https://forum.tagdiv.com/newsmag-smart-lists/

Thanks for the message!

Hello mpozesny,

Do you have removed all of them? Try to reinstall your demo (with content) and check the results. Also, provide your website so I can identify it.

Thanks for the message!

Hello Inma,

Unfortunately, the W3 Total Cache not working as properly with our theme, sorry! Our tested caching plugin is WP Super Cache and if you want to achieve best theme results you should use it, according to with our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks for your understanding!

Hello fredyyv,

Notice that in this file is created the head section of your website and if you want to know more information about the importance of this default WordPress file, please check the following topic here -> https://code.tutsplus.com/tutorials/the-headerphp-what-needs-to-go-in-it-and-what-doesnt–wp-24923 to get an idea about this.

Thanks for the message!

Hello Bob,

Please notice that you can customize your Top Bar menu from Menus settings in the panel, like this -> https://www.screencast.com/t/AvnvjMsZQ and then you can add a custom link to your desired page.

Thanks for your understanding!

Hello thisisanfield,

First of all, please ensure that you are using the latest theme version, installed via FTP way. Also, if you are using some untested plugins which might interact with the theme core files, you should remove all of them, leave just only the required plugins to be active and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Lilian,

Notice that using the Child Theme is optional and it is useful when you want to make some customizations which you will not lose to a possible update. You can use the Google Tag Managers according to their tutorial, here -> https://www.optimizesmart.com/beginners-guide-google-tag-manager-v2/ If you want that your top bar menu to be displayed on your mobile version, you should provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response.

Hope this helps!

Thanks for the message!