Hello stephanwhelan,

Please keep in mind that our theme does not have any such an option for any Feedburner/RSS, sorry! The WordPress controls this feature and if you want to make some adjustments in this regard, you should do it yourself because we cannot provide custom services at the moment, sorry! Your task involves some additional customizations and if you ae not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you! Also, please keep in mind that plugin has not been tested with our theme and also, we cannot say for sure if it will work or not as expected with our product, sorry!

Thanks for your understanding!

Hello Adadavi07,

If the page was created with the Visual Composer, you should edit the page with this plugin and if it was created with TD Composer you should edit it with our builder. For more information about the transitions between these page builders, please check here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial/

Hope this helps and let us know how it goes!

Thanks for the message!

Hello jewanda,

Do you have updated the theme to the latest version? If not, I recommend you to do this via FTP way, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Then, clear all the caches, purge CDN files if you are using the CDN system and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello jewanda,

Please keep in mind that we do not have any bad reports with the responsiveness on mobile the mobile after our latest theme update, sorry! The theme was fully tested on mobile and should have to be responsive. Most likely, the problem come by your end. Ensure that you have right update the theme via FTP way and also, if you are using some untested plugins, you have to disable all of them and leave just only the required plugins because all of these could interact with the theme core files and causes a lot of unknown issues, like this, sorry! After this, clear all the caches and check the results. If the problem is still there after this advice, you should make a new clean install to another sub-domain and check the results.
If the problem is still there after re-installing the theme, you should provide your website URL and also, some useful screenshots with your problems so I can identify it and also, so I will be able to provide a more accurate response.

Hope this helps!

Thanks for the message!

Hello Irreverent Gent,

All of these elements can be hidden if you want to use a bit of CSS code. So, after this, you should use the Inspector browser, according to our documentation here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/ and try to target the classes for each element and add the display:none rule via CSS custom code. Also, if you want to hide al of them only for a specific post, you should use the post ID for your desired post as a class, like this -> https://www.screencast.com/t/gBwyHSRWy.

Hope this helps!

Thanks for your understanding!

Hello Sojasucess,

For more information about Mega Menu, please check our documentation here -> https://forum.tagdiv.com/mega-menu/ and if you do not want to use the Mega Menu you should use the normal menu style which can be setup from Menus section in panel, like this -> https://forum.tagdiv.com/newsmag-main-menu/

Thanks for the message!

Hello 3btest,

Ensure that you are using the latest theme version installed via FTP way because this is the surest method in this regard. Then, make sure that you have permissions to add images on your dedicated server. The screenshots with your problem can be attached here, using the Jing online tool. Also, you can provide your website URL.

Thanks for your understanding!

Hello DaveS,

Please provide your website so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks for the message!

Hello doublemd12,

Unfortunately, notice that our theme does not have any such an option that allows you display the ads for both sides, sorry! Notice that if you want to add the ads for both sides, you should decrease the theme width and in that way, you will break the layout and we do not recommend to do this, sorry! As you want to require to do some additional customizations through the code which involves custom work and we cannot provide this type of services at the moment, sorry! If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you!

Thanks for your understanding!

Hello ThatsGameBro,

If you want to affect only the H3 on posts, you should use the code below and place it in Theme panel->Custom CSS area.

.single h3{
border-left:6px solid #FF5722;
font-weight:700;
padding:5px 10px;
margin-bottom:10px;
font-family:Arial;
margin-left:5px;
}

The results should have to see here -> https://www.screencast.com/t/IzPBY7MaPv8P

Thanks for the message!

Hello Wolfgang,

Please notice that the mobile theme will crop the images and all of these will be displayed in that way, like this -> https://www.screencast.com/t/MEKo1GBUPyt For more information about our Mobile Theme concept, please check here -> https://forum.tagdiv.com/the-mobile-theme/ If the problem is still there, please provide some useful screenshots so I will be able to provide a more accurate response.

Thanks for the message!

Hello simonetelelombardia,

Yes, it is possible. After you have made your page with TD Composer on front-end, you should go to the back-end and there you will see the generated shortcodes for your page, like this -> https://www.screencast.com/t/FoRWr9jDR3be So, if you want to make a similar page, you simply copy and paste this code to another created page and you will see the same layout, just like at Visual Composer.

Thanks for your understanding!

Hello Rudy,

If you want to change the code of our Mobile Theme, you should edit the theme core files which create this, like here -> https://www.screencast.com/t/BGDsgYqu In the mobile document you should all the files which create the Mobile Theme. Notice that you should have solid coding skills in order to make these changes. Otherwise, if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for the message!

Hello ahmedyakub,

These gaps appear because you do not use the right post limit number. You should set this limit to be divisible by 3 to fit all the spaces, from here -> https://www.screencast.com/t/lqePwNVVp

Hope this helps!

Thanks for the message!

Hello nomoretechno,

The class for Big Grid Slide is -> .td-big-grid-slide. Please try to use the Inspector browser and identify the classes you need according to our documentation here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks for the message!

Hello pstgibson,

Make sure that your Visual Composer is enabled and that you use it correctly. If the problem is still there you should provide your website URL and also, some useful screenshots so I can identify the problem.

Thanks for the message!

Hello brettferguson,

It seems to be a strange issue on your end, sorry! Try to update the theme to the latest version of it via FTP way and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins.

Hope this helps!

Thanks for your understanding!

Hello newbietamvan,

If you want to resize these icons on mobile, you should use a bit of CSS code to do this. Try the code below and place it in theme panel -> Custom CSS Area and check the results. Should work.

@media (max-width: 767px){
.header-search-wrap .td-icon-search {
font-size: 21px;
}
#td-top-mobile-toggle i {
font-size: 20px;
}

Thanks for the message!

Hello Bob,

Most likely, your page is cached. Try to clear all of this, purge all CDN files if you are using the CDN system and check the results. Also, if your problem is still there, you should provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response.

Thanks for the message!

Hello GideonLupine,

I have checked the shortcodes for the buttons from Text Block in TinyMCE and everything seems to work as expected, as you can see here -> https://www.screencast.com/t/qowmOo7xH and the result you should see here -> https://www.screencast.com/t/MSHzVz09V95Z
Also, if you are using some untested plugins, you should remove all of these, leave just Visual Composer to active, clear all the caches and check the results.

Hope this helps!

Thanks for the message!

Hello FredAstair,

Please read our documentation with more carefully, like this -> https://www.screencast.com/t/VYKmruydo Notice that the Unique Articles has been designed to be used only for static pages and if you are using the load pagination (infinite scroll or load more) you should not activate this feature. Clear all the caches, purge CDN files if you are uisng the CDN system and check the results.

Thanks for the message!

Hello cipryan08,

Notice that the Seo Ultimate plugins have not been tested with our theme and we cannot provide support for untested plugins. Only the Seo Yoast plugin has been tested with the theme and it seems to work as expected.

Thanks for the message!

Hello macgyvertr,

Unfortunately, this type of plugin was not been tested with the theme and also, we cannot say for sure if it will work or not with our products, sorry! Also, notice that we cannot provide support for untested plugins, sorry!

Thanks for the message!

Hello kamalagr007,

You should activate your theme based on ITEM PURCHASE CODE which you have received when yu have bought the theme and then, try to follow the steps from our documentation here -> https://forum.tagdiv.com/newsmag-how-to-activate-the-theme/ and then, try to activate it.
Check your website and see if you have featured image setup in order to achieve best theme results. If you need more assistance, you can provide your website so I will be able to provide a more accurate response.

Thanks for the message!

Hello KSangoyah,

You should check the following topic here -> https://codex.wordpress.org/Formatting_Date_and_Time because it might be useful for you.

Thanks.