Hello dominic.ken,

You should change the Image Box Block settings because from there you can customize your Block as you wish, like this -> https://www.screencast.com/t/hjM1hCWOz If you want to change the font, you should use a bit of CSS code to do this because the theme does not have any such an option that allows you to change this, sorry! If you need more assistance in this regard, please provide your website URL with your Image Box Block so I can take a closer look at it and also, so I will be able to provide a more accurate code.

Thanks for the message!

Hello apoellin,

In the past, if you have used the Visual Composer please keep in mind that in the future you should use only the td-composer and the shortcodes from Visual Composer will be recognized by the td-composer if the VC will be disabled. You can update your theme without problems.

Thanks for the message!

Hello Aakash,

Unfortunately, notice that issue does not come from our theme because this file is strictly related to WordPress, sorry! The theme is fully tested and should work as expected if the WordPress is not right. If you are using some untested plugins you should disable all of them, leave just Visual Composer to active, clear all the caches and install only the plugins which come bundled with the theme core files and rule out any conflicting plugins, sorry! Also, you should try switching the theme to the default one and check if the behavior is still there.

Hope this helps!

Thanks for your understanding!

Hello atalhoy,

It seems to be a problem cache. Please ensure that you are using the WP Super Cache plugin which is fully compatible with our theme and make sure that is was right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Also, if the problem is still there, you should contact your hosting provider and request them to clear all the caches from hosting server and check the results.

Thanks for your understanding!

Hello joaquinh,

Please keep in mind that the first step in WordPress debugging is to disable all the untested plugins which might interact with the theme core files and causes a lot of unknown issues. You should disable all of them and make a new clean install from scratch, via FTP way and check the results. Also, consult your system status panel and check if the parameters are according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for your understanding!

Hello skarki,

Unfortunately, our theme does not have any such an easy option to make these changes, sorry! As you want to do, fits custom work and we cannot provide this type of services at the moment, sorry! Also, the WP Video Robot plugin is not tested with our theme and we have no idea about the theme behavior with this type of plugin and also, we cannot say for sue if it will work or not with the theme, sorry! Also, we cannot provide support for untested plugin implementation.
So, if you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello Carlos Mattte,

Unfortunately, our theme does not have any such an option that allows you to migrate your website to another server. It does not depend on our theme but WordPress. First of all, you should make a full backup to your database and then, if the new server is chosen you should consult the following topic here -> http://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-to-a-new-host-or-server-with-no-downtime/ and try to migrate your website according to this guide.

Thanks for your understanding!

Hello mklokner,

This is not an issue, please read more – https://forum.tagdiv.com/newsmag-post-formats-for-tinymce/ – https://www.screencast.com/t/zlx9FXoHfU5
If you want to have it full even if you set a sidebar, you need to remove or comment this code from editor-style.css file – https://www.screencast.com/t/4w2vcg3Mzx
Result – https://www.screencast.com/t/OGJBZsctLhk
Please clear your browser cache after you make any custom modification.

Thanks!

Hello atalhoy,

What kind of code do you have added in your Custom CSS box? Please provide me a screenshot with your custom CSS box with your custom code, so I can take a closer look at it.

Thanks for the message!

Hello Fernando,

The most healthy way in this regard might be to make a new clean install from scratch via FTP and install only the required plugins, clear all the caches and check the results.

Thanks for the message!

Hello sieg20,

The most ‘healthy’ advice in this regard is to make a new clean install from scratch via FTP way because this is the surest method in this regard and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. Please keep in mind that I cannot re-create this issues to my side, sorry! The Review feature work as expected.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello edlie,

Do you want to create a slider only with Ads? Please be more specific because I do not exactly understand what you mean. If you want to do this, you should use the Ad Box from Widgets Area and place inside it the ad you want, like this -> https://www.screencast.com/t/is15bPltvvM and there you can add you can insert as many ads as you like.

Thanks for your understanding!

Hello cartu73,

I have inspected your website and now, your website on mobile seems to work as expected. Also, I have noticed that you have some errors in your console which might come from your untested plugins used with the theme. I saw that you are using the Jetpack plugin, especially Photon module of it which is a problematic plugin, as you can see here -> https://www.screencast.com/t/bsz1LXrS7RJF You should remove all of the untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins.
Clear all your caches and check the results. If the problem is still there, you should make a new clean install from scratch via FTP way and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins.

Thanks for the message!

Hello planetcappe,

I will pass this information and we will look into it for the next updates.

Thanks for your suggestion!

Hello alexsr9,

Unfortunately, our theme does not have any such an option that allows you to add ads for category pages. If you want to add some ads there, you should edit the category pages and use do_shortcode method, like this
<?php echo do_shortcode ('[td_block_ad_box spot_id="custom_ad_1"]'); ?>
– https://www.screencast.com/t/gBZ5dwc4OJ
If you will check by above screenshot, there you will see the folder name which has to be edited if you want to add some ads to your category pages. This is a simple example but if you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Hope this helps!

Thanks for your understanding!

Hello Berbi,

I do not know what kind of changes you made. Notice that I tested on my side and it seems to work as expected, as you can see here -> https://www.screencast.com/t/vkDCTPQZGl0 The sharing bottom has been placed under the content.

Thanks for your understanding!

Hello ouropretooficial,

First of all, you should check our documentation regarding on sidebars, like this ->
https://forum.tagdiv.com/sidebars-tutorial/

Thanks for your understanding!

Hello orlando,

Confirm Chris’s solution. Many times, when other clients give a solution and it is good, we do not intervene anymore. We intervene when the solution is not right. You should try the hint’s from Chirs tutorial like this -> https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/page/2/

Thanks for your understanding!

Hello Szentmaxi,

You should use the Default as Page template because this one do not have page title and latest posts displayed, from here -> https://forum.tagdiv.com/newsmag-page-templates/ For more information about our post templates, please check the documentation here -> https://www.screencast.com/t/8Ib6prq5

Thanks for your understanding!

Hello Zynesteri,

Are you talking about smart sidebar? For more information about how you can create it, please check our useful documentation here -> https://forum.tagdiv.com/newsmag-smart-sidebar/

Thanks for the message!

Hello Berbi,

Try to copy/paste that code below the get_content() funtion, like this ->
https://www.screencast.com/t/0GMwXQGC

Thanks for the message!

HelloWakeUpCallProject,

Unfortunately, I do not exactly understand why do you want to have a blank block? Sorry. Notice that number is the default one and it was declared at the code. If you want to change it you should edit the theme core files and make the needed changes in order to achieve this.

Thanks for your understanding!

Hello sieg20,

Please check the bottom of the following post page from this link -> https://demo.tagdiv.com/newspaper/td-post-htc-nexus-8-with-64-bit-processor-4gb-of-ram-and-8mp-camera-leaks/ This should have to be the default Review behavior with our theme. If you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins.
Clear all your caches and check the results.

Thanks for your understanding!

Hello ouebflow,

If you want to remove the More from author tab for each post, you should use the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td_block_related_posts .td-related-right {
display:none!important;
}

The result is here -> https://www.screencast.com/t/dYFZ2m2NP4

Thanks for the message!

Hello mostafa.kamel,

If your support period is expired, you should extend this period from Theme Forest if you want to receive further technical support.

Thanks for your understanding!