Hello DaveS,

Check the results after you clear all of your caches. Also, if the problem is still there, you should provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate code.

Thanks for the message!

Hello didtav,

It seems to be a problem cache. Please ensure that you are using the WP Super Cache plugin which is fully compatible with our theme and make sure that is was right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Also, if the problem is still there, you should contact your hosting provider and request them to clear all the caches from hosting server and check the results.

Thanks for your understanding!

Hello didtav,

You should use the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-mobile-footer-wrap{
display:none;
}

Thanks for the message!

Hello didtav,

Unfortunately, our theme does not have any such an option for the menu to be always sticky on Mobile Theme, sorry! You should edit the theme core files in order to include this effect. This is not a simple task and if you aren’t aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understating!

Hello dita999,

If you want to customize a post template, you should edit the theme core files where the template is created. For example, if you want to change the post template style 13, you should edit the loop-single-13.php or single_template_13.php -> https://www.screencast.com/t/YiPNXEGYU If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for the message!

Hello aberniz,

I think this is because the theme has not been properly installed, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ First of all, try to make a full backup to your database and then clear all the caches and install the latest theme version with this method and check the results. Also, check the system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Salutare Valentin,

Scuze petnru intarziere dar echipa noastra nu lucreaza in zilele de weekend. Din pacate, nu avem alta optiune pentru a afisa Categoriile, inafara de acest widget care este predefinit de WordPress. Aceastea poti fi afisate si altcumva daca se doreste doar ca pentru aceasta sarcina sunt nevoie de unele customizari in CSS. Eventual, poti incerca sa gasesti un plugin care are aceasta functionalitate si vezi cum functioneaza cu tema noastra.

Multumesc pentru mesaj si spor!

Hello WakeUpCallProject,

You should check the Block Settings, the Limit post number like this -> https://www.screencast.com/t/bKlUKnQWfu

Thanks for the message!

Hello WakeUpCallProject,

If you want to add any script at your backend, you should check the Theme panel and there you will see that our theme has a special field for this type of code, like this -> https://www.screencast.com/t/OSruSE0g

Hope this helps!

Thanks for the message!

Hello CharlyBoss,

First of all, I will thank you for your interests in our theme! After beginning your project, I recommend you to star reading all of our documentation to familiarize with all of our theme elements and try to understand how each one works in order to start creating your site.
As an overview, in this site, http://www.mediahoarders.ng is used some of our elements, regarding on homepage, for example, header style 1, Font Awesome for Menu, 2/3+1/3 layout, block slide and pagebuilder+latest article+pagination as page template. You should try using the Inspector Browser to find out what items are used in the theme.
Our documentation can be found here -> https://forum.tagdiv.com/newsmag-newsmag-documentation/

Thanks for your understanding!

Hello darkstarmarina,

First of all, ensure that your system status parameters are increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, your PHP memory is exhausted and that’s why you cannot edit anything.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello BeautyGeek,

I have inspected your website and I did not saw any Adsense at your frontend, sorry! It seems that your Google AdSense are not working as properly, right? You should contact the Google AdSense department, tell the problem because it could be possible to be a problem with your delivering AdSense.

Thanks for your understanding!

Hello Vishal,

If you want to display the top bar menu on the mobile devices, you souhld use a bit of CSS code for it. Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

@media (max-width: 767px){
.td-header-sp-top-menu {
display: block !important;
}
}

Thanks for the message!

Hello rhrohan

Please notice that our theme is only tested with Google AdSense System and the theme has been designed to use this AdSystem. For more information about this regard, please check here -> https://forum.tagdiv.com/newsmag-header-ads/ If you want using other ads, you should check the following guide here -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/ If you want to implement another Ad system in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry! As a hint, you should try using the AdRotate plugin functionality because many of our users used it and were pleased with it.

Thanks for your understanding!

Hello Abhishek,

I have inspected your website and I saw that you are not using the latest theme version, sorry! If you want to bring best theme result, you should update your theme via FTP way because this is the surest method in this regard. Remove all the old plugins and install only the required plugins which come bundled with the theme core files, clear all the caches and check the results. Also, make sure that your Social Counter plugin has been set up according to our documentation here -> https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/ in order to bring best results.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello lukeback,

I’m glad I could help you.

Thanks for the message!

Hello h.mendoza,

Please notice that I have pointed you above where exactly you should edit in order to achieve as you wish. Notice that all the loop files can be found at the main theme packet, in the root files.

Thanks for your understanding!

Hello Brain916,

Please keep in mind that we do not recommend increasing the size of our thumbs because you can easily damage the theme layout. For Blog Posts, notice that we have a lost of available thumbs which can be used for this layout. You should check the Theme panel and choose the desired module, like this -> https://www.screencast.com/t/f1RatizX

Hope this helps!

Thanks for your understanding!

Hello ervatne,

Please notice that our demos are too easy to install. You should consult our documentation here -> https://forum.tagdiv.com/newsmag-installing-demos/ Also, if the problem persists, you should check the system status to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ and then you should check if you have some permission for installing at your dedicated server. All of these things should have to be discussed with your hosting provider.

Hope this helps!

Thanks for the message!

Hello jfrere,

If you want to change the parameters from the gradient which applied at the feature images on the big Grid, you should use a bit of CSS code and change the following parameters. Use the code below and add your color code you like.

.td-image-gradient:before{
background: linear-gradient(to bottom, rgba(0, 0, 0, 0) 0%, rgba(0, 0, 0, 0.7) 100%);
}

Thanks for your understanding!

Hello HadLines,

On the pages, if you want to use the infinite scroll, you should use the infinite load pagination for your block. For more information about this, please check here -> https://www.screencast.com/t/UADGGxBu3 -> https://forum.tagdiv.com/block-settings-guide/

Thanks for the message!

Hello HadLines,

Check here -> https://forum.tagdiv.com/gallery-2/

Hello melihkoray,

First of all, ensure that your system status parameters are increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, your PHP memory is exhausted and that’s why you cannot edit anything.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello harryhidayat,

You should consult the following topic here -> https://forum.tagdiv.com/topic/add-custom-ad-spots/

Thanks for the message!

Hello BrokenAmerica,

I have inspected your website now, and it seems to work as expected on mobile devices. I guess that you have used the mobile theme and that’s why your Visual Composer shortcode have not been rendered. For more information about our mobile theme concept, please consult here -> https://forum.tagdiv.com/topic/mobile-theme-not-showing-up-properly/

Thanks for your understanding!