Hello DimitriRed,

Please provide your website URL and the exact link where exaclty you want to make these changes so I will be able to provide am roe accurate response/code.

Thanks for the message!

Hello HadLines,

Unfortunately, the infinite scrolling on posts is not available in our theme. We do not have a plan on adding this yet as we have not found an easy method of implementation for it at the moment.

Please check this link, here is detailed a possible implementation:: https://forum.tagdiv.com/topic/implement-infinite-scroll-on-single-posts/ If you are not aware of the steps which are needed to take in this regard and if you want to develop the theme in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello komsak,

I suppose that you are referring to the appearance of a flash/time loading when you enter on your website, right? This behavior appears when you have additional customization through custom CSS code and also, I suppose that you are using the Speed Booster plugin. Please notice that the CSS are working in cascade and the first time will take the code from style.css that is set it by default and then the theme will take the custom code that you have changed from Theme panel and practically this flash is generated by this cause. As a workaround, you have to check your style.css and try to add directly in this file your desired custom code. So, if your problem is still there, please try to revert the theme to the default settings, without any customizations and let us know how it goes. Also, you can try to make a new fresh install from scratch with the latest version of the theme and check the results. Also, please make sure every time you cleared caches. Noticed that the only files where you will have to edit are style.css.
If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello Sowon,

1,2)Please notice that the default style of mobile menu icon looks like this -> https://www.screencast.com/t/iJxkvT18 If you want to change this, you should edit the theme core file like this -https://forum.tagdiv.com/topic/how-to-change-icon-on-mobile-menu/
In general, if you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for the message!

Hello mixalakis123,

I have checked this case on my website, using the td-composer or Visual Composer and notice that the Big Grid 4 is the same for the both pages, as you can see here -> https://www.screencast.com/t/hC2tguoNfQ If you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins.

Thanks for the message!

Hello sait,

I guess that your post view counter not work as expected since it displays less than Google Analytics. Please ensure that you are using a cache plugin and the Ajax filter option from Theme panel is enabled, like this -> https://www.screencast.com/t/2e5uUaH5j After this, you should check your post view counter to see if this will work as properly or not. Try to make some refreshes and check if the view counter number will be increment.

Thanks for your understanding!

Hello marianco,

Please notice that our theme is built on Visual Composer which is the main page builder. If you do not want to use the Visual Composer, you should try using our tagDiv composer as page builder to create your amazing pages -> https://www.wpion.com/members/tagdiv-composer-overview/ At the moment, this plugin is used for our free product which is ionMag. If you like it, you should simply download the free theme and in the packet, you will find the td-composer.zip plugin which you can use it on Newspaper theme. Should work as expected.

Thanks for your message!

Hello grlam,

If you are referring to the Sign in/off feature, notice that you can turn off from theme panel, like this -> https://www.screencast.com/t/Mgf7xGOmkV

Thanks for your understanding!

Hello erwin_meyer_04,

I have inspected your website and I did not saw any problem with your website. It seems to work as expected, as you can see here -> https://www.screencast.com/t/UEOidKPsZ Please be more specific about your problem so I will be able to provide a more accurate response. Also, you can provide some useful screenshots with your issues so I can identify and also, so I can provide a more accurate response.

Thanks for the message!

Hello elohimguy7,

There is an option for it in Theme panel->Templates Settings, like this -> https://www.screencast.com/t/r9S7KlIR

Thanks for your understanding!

Hello Gustavo,

First of all, please ensure that you are using the latest theme version and then, ensure that you have installed it according to our documentation via FTP, like this -> https://forum.tagdiv.com/install-via-ftp/ Also, check your system status to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ and also, your PHP version do not have to be greater than 7.0, very important.

Thanks for your understanding!

Hello peterdlrs,

You simply save your permalinks, like this -> https://www.screencast.com/t/kW1UFrTICJ Also, check your media section and check if the link of your image are working as expected -> https://www.screencast.com/t/5U9zKGPUSDD

Thanks for the message!

Hello Sanana94,

Unfortunately, the theme does not have any such an option for this, sorry! In a future update, it is possible but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not though.

Thanks for the message!

Hello

I guess that you are referring to these elements -> https://www.screencast.com/t/9hT298gQKvnD, right? Notice that here are talking about More Articles Box theme feature. So, if you want to remove this element, you should check the Theme panel and turn off this option, like this -> https://forum.tagdiv.com/more-articles-box/

Thanks for your understanding!

Hello Adrian L.,

I guess that your theme installing it was not done correctly. Please try to make a new clean install from scratch via FTP way according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ clear all your caches, purge all CDN files if you are using the CDN system and check the results.

Thanks for the message!

Hello Erez,

Check your system status parameters to be increased according to our documentation here -> Most likely, the PHP memory is exhausted and that’s why the settings will not be applied. Clear all your caches, purge CDN files and check the results.

Thanks fort the message!

Hello Sanalsantiye,

I have inspected your images and I saw that you are referring to the homepage and post page, right? So, on the homepage, you simply add your Ad Box where exactly you want to have the ad and on the post page, if you want that your Ad to appear at the very top of you page, you should edit the theme core files and inject there a shortcode of your desired ad, using the do_shotrcode method. For example, if you are using the post template style 1 you should edit the loop-single-1.php core file like this -> https://www.screencast.com/t/qf0ylvghB

Hope this helps!

Thanks for the message!

Hello @sortofrobot,

Try to refresh your page and check the results. Clear all your caches after this. Also, try to remove all the server caches and if you do not have any access to do this, you should consult the hosting provider and request this task.
Please notice that the mobile theme makes some troubles due to WP Super Cache plugin. Also, the WP Super Cache plugin is compatible with the mobile devices, but if you are using the Mobile Theme, please notice that you should make some changes for a better working. This could be a problem from wp super cache and not the browser. If you use the plugin, please use this method to fix the issue:
Use this link and add the customization as marked here: https://github.com/Automattic/wp-super-cache/pull/185/files
Edit wp-cache-phase1.php and add the green code from the right column as it shows there. Otherwise, if you do not want to make these changes you should simply disable the mobile theme until the WP Super Cache plugin will be updated.

Hi @eemskrant,

Please keep in mind that the Cache Enabler plugin is not tested with our theme and we have no idea about the theme behavior with this item, sorry!

Hope this helps!

Thanks for your understanding!

Hello Aldemi,

Please provide your website so I can inspect it closer and also, so I will be able to provide a more accurate response. I have checked your screenshots but I saw that once you use the blog page and once again the static page. If you are using the Blog page, the Big Gris cannot be applied on the front end.

Thanks for the message!

Hello Vishal,

Unfortunately, our theme does not have any such an option that allows you to do this, sorry! You should try finding some plugins which have this functionality and check how it will work for you. If you will check our blocks you will see the Slider and Big Grid Slider which can be loaded via Visual Composer. For more information about how you can use the Visual Composer, please check here -> https://forum.tagdiv.com/how-to-use-visual-composer/

Thanks for the message!

Hello dartsworld,

Provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate code.

Thanks for the message!

Hello dartsworld,

You should provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello frankcf,

Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements. For an example, you should check our demo preview because this website is optimized.

Thanks for your understanding!

Hello jauburn,

Please provide your website URL with the exact link so I can take a closer look and also, so I can identify the problem. I need to do this so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello yudyud,

Check your system status if it is right increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for your understanding!