Hello ffarci,

I have inspected your website and I saw that you have totally 10 posts for your website, which are placed in 2 pages. (5+5). So, if you want to display them on a single page, you should increase the limit post number/page from General settings, like this -> https://www.screencast.com/t/B1RMhxFe

Thanks for the message!

Hello Azhar Nadeem,

1)At the moment, the header templates are a global option for blocks in homepage and only for Widgets, this option is individual. Most likely, in the future, this option will become individual and for the homepage.
2)Unfortunately, this type of block is not available for Widgets section. This option is available only for post page. You should use a simple block 7 setups by Latest Articles.
3)Unique Articles option has been designed to be used only for Homepage, according to our documentation here -> https://forum.tagdiv.com/unique-articles/
4)Please notice that option is available only in this demo. Each demo has own design and style and if you want to achieve the same functionality of it, you should install the demo or use a bit of Custom CSS to do it. It is just a simple TABs, an element of Visual Composer.

Thanks for your understanding!

Hello ksangoyah,

If you want to change the post date format, you should edit the theme core file and add your desired date structure. For more information about this case, please consult the following topics here -> https://forum.tagdiv.com/topic/how-i-can-show-the-times-and-dates-in-posts/ and here -> https://forum.tagdiv.com/topic/changing-the-date-to-x-time-ago/

Thanks for the message!

Hello Knockfoto,

Notice that the speed booster is an optional plugin which can be activated in the same way as you install a new plugin.
The Speed Booster works only with the tested plugins. If you use other plugins, it will be automatically disabled, and I suggest to check this first in System Status. However there is a workaround to make it also work with other plugins, you can read more here – https://forum.tagdiv.com/topic/speed-booster-not-compatible-with-vaultpress/
Unfortunately, the time doesn’t allow us tot provide any custom and optimization services. We provide support only for the theme related issues based on Envato support policy – https://themeforest.net/page/item_support_policy I suggest to get someone to help you if you want to optimize your site.

Thanks for your understanding!

Hello isd,

1)Unfortunately, the only possibility to change the style of your text with logo is to use some custom CSS rule.
2)If you do not load a logo for your mobile, you will bring this -> https://www.screencast.com/t/bYvOYpvdvC Your text logo will be there.

Thanks for the message!

Hello,

I have inspected your website and I did not find any blockquote inside it. Provide a specific URL so I can identify this element and also, so I will be able to provide a more accurate response.

Thanks for the message!

Hello laurab,

With a bit of CSS code, you can hide this information. Try the code below and place it in Theme panel->Custom CSS Area.

The code is ->

.td_social_info{
display:none;
}

If you want to display this field you should remove that code.

Thanks for the message!

Hello gntvls,

Unfortunately, this plugin has not been tested with our theme and we cannot say for sure if it will work as expected or not with our product, sorry! If you want to integrate this plugin into our theme you should make some deeper investigation and add/inject some custom code if you want to bring best results. So, if you want to display our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!
By the way, I have inspected your website and I did not saw any problem with it. It seems to work as expected.

Thanks for the message!

Hello vikaskukreja83,

Ensure that you right added the size of your image from post editor, like this -> https://www.screencast.com/t/w7PPwpfAzt Select the full size of the image. Probably, you have accidentally selected the thumbnail size and that’s why you bring this error. Please ensure that all of the thumbnail settings are set to “on” in the theme panel, and then try the thumbnail regeneration per the following suggestion here: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ Clear all your caches and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello Pete,

There seems to be an issue with the access token in the current version of the social counter.
Please download this version: http://cdn.tagdiv.com/wp-content/uploads/2017/03/td-social-counter.zip
And very important: clear all your caching including the browser cache. Example for chrome: https://www.screencast.com/t/f9Q66lPx1fY
Now the access token should work as before.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello WakeUpCallProject,

Try to make a new clean install and clear all your untested plugins. If you want to bring best results with our product, you should use only our tested plugins. If you need more assistance in this regard,d please provide some useful screenshots with the issues so I can identify and also, so I will be able to provide am roe accurate response.

Thanks for the message!

Hello Frydenborg,

I suggest you making a new fresh install on another sub-domain with the latest theme version downloaded from Theme Forest via FTP way because this is the surest method in this regard. For more information about this case, please consult here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Notice that the theme core files are fully tested and work as expected.

Thanks for your understanding!

Hello Mustafa Varol,

Unfortunately, this plugin has not been tested with our theme and we cannot say for sure if it will work as expected or not with our product, sorry! If you want to integrate this plugin into our theme you should make some deeper investigation and add/inject some custom code if you want to bring best results. So, if you want to display our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for the message!

Hello Mustafa Varol,

Unfortunately, this plugin has not been tested with our theme and we cannot say for sure if it will work as expected or not with our product, sorry! If you want to integrate this plugin into our theme you should make some deeper investigation and add/inject some custom code if you want to bring best results. So, if you want to display our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for the message!

Hello SeD,

If you accidentally purchased the wrong item and if you want a full refund, please contact the Envato Market and request a full refund, accessing this link here -> https://themeforest.net/refund_requests/new and we will provide your money back so you can buy other our theme.

Thanks for your message!

Hello bformhals,

Usually, this kind of error appears when using CDN or loading fonts from a different source. Please try to use this solution and take a look at this: http://screencast.com/t/AMjW530CSH6 and this: http://screencast.com/t/dLjEUGGwQUZ
The solution to this issue is simple. You will need to add some code to your .htaccess file like this post suggests: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Hope this helps and let us know how it goes!

Thank you for the message!

Hello WakeUpCallProject,

I have inspected your website and I saw that you are using the Header Style 8 which has a central logo set it by default and then, with a CSS custom rule, you aligned it to the left. This thing happens due you have 2 rule over your logo. The default one which is written in style.css and the second one which is written in custom CSS box.
This behavior appears when you have additional customization through custom CSS code and also, I suppose that you are using the Speed Booster plugin. Please notice that the CSS are working in cascade and the first time will take the code from style.css that is set it by default and then the theme will take the custom code that you have changed from Theme panel and practically this flash is generated by this cause. As a workaround, you have to check your style.css and try to add directly in this file your desired custom code. So, if your problem is still there, please try to revert the theme to the default settings, without any customizations and let us know how it goes. Also, you can try to make a new fresh install from scratch with the latest version of the theme and check the results. Also, please make sure every time you cleared caches. Noticed that the only files where you will have to edit are style.css.
If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello bformhals,

I have inspected your website and I saw that you are suing a lot of untested plugins which can interact with the theme core files and cause a lot of unknown issues. Probably, that’s why your social icons do not appear as properly, sorry! If you want to bring best results, you should use only our tested plugins and rule out any conflicting plugins. If you will check our demo preview, you will see that our social icons work as expected.

Thanks for your understanding!

Hello,

This thins is not theme related. If you want to optimize your website, you should try using the SEO Yoast plugin because from there you can setup your website regarding on SEO optimization.

Thanks for your understanding!

Hello jonathomp,

Please keep in mind that Visual Composer has not be activated or purchased. This plugin come bundled with the theme core files and you should enable it from Theme panel->Plugin section. For more information about how you can install and use Visual Composer, please consult here -> https://forum.tagdiv.com/how-to-use-visual-composer/
I suggest you make a new clean install from scratch via FTP way because this is the surest method in this regard, clear all your caches and check the results.

Thanks for the message!

Hello BeautyGeek,

Do you are using the mobile theme? If you are using this, notice that mobile plugin has a different page layout than your desktop version and that’s why you do not bring the latest posts. If you need more assistance in this regard, please provide your website URL so I will be able to provide a more accurate response.

Thanks for the message!

Hello gmtrevor,

Sorry for the inconvenience, but this plugin has never been tested with the theme! Please keep in mind that neither RSS nor FB Instant Articles are not part of our tested plugins, sorry! As you can know, our theme is in a continuous development process and the theme code is changing. Notice that for each update, if you do not want to loose your customizations you should make a full backup or you should use the child theme because the update will overwrite the all theme code.

Thanks for your understanding!

Hello smileman,

Unfortunately, the FB Comments plugin is not part of our tested plugins and therefore, we cannot say for sure if it will work or not with the theme, sorry! For more information about its implementation, please consult the following topic here -> https://forum.tagdiv.com/topic/facebook-comments-2/ because there, one of our clients has posted which are the used steps to bring good results with this plugin. Notice that our smart list templates are too sensible and this plugin might cause a lot of errors and that’s why we cannot provide any solution in this regard, sorry!

Thanks for your understanding!

Hello Varun,

Normally, the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed.

Thanks for your understanding!

Hello nkodgh,

I have inspected your website and I saw that you do not have any source in your meta info container, like here -> https://www.screencast.com/t/yS6GvZEd. Do you have added it as my above example? Please try again with more attention, clear all your caches and check the results. As you can see, I have tried at my end and seems to work as expected. Most likely, it is your mistake.

Thanks for the message!