Hello trakmaster,

Please keep in mind that the Excerpt should have to be applied on your modules used by you and also, the Subtitle will have to be under your title -> https://www.screencast.com/t/7lwBEUZweXfJ If this is not show, please try to disable all the active plugins, leave just Visual Composer, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Thanks for your understanding!

Hello gcamara,

I suppose that you want the category templates, right? So, if you want to do some changes for the category page, you should edit the category templates corresponding to what type of category you are using on your website. All of these can be found through the theme packet, like this -> https://www.screencast.com/t/L4B63LEbp7uE If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello joeville9ja,

I have made a post and page test on your website and it seems to work as expected and all of these can be edited, like this -> https://www.screencast.com/t/k15gEA1eMa Also, I have noticed that you do not have any posts and that why your block are not showing some things, sorry! Please try to read all our documentation, try to understand each element of it and then begin to create your project.

Thanks for your understanding!

Hello kreacjaobrazu,

It seems that the video URL is not good and that’s why the video does not work as expected. Please try to load this video from here -> https://www.youtube.com/watch?v=9866dmfJxUU and also, use the Post Template Style 8 with featured video and the result should look like this -> https://www.screencast.com/t/jIYNZs9Vo3P Clear all your caches and check the results.

Thanks for the message!

Hello Berbi,

Please keep in mind that the title page is added by the theme with the H1 tag as you can see here -> https://www.screencast.com/t/37XCoCsRUT Notice that the TinyMCE editor from Category is available only if you have installed the Seo Yoast plugin. It seems to have it and also, it should work as expected. Check your system status to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps!

Thanks for the message!

Hello bigredfro,

Please ensure that you are using the latest version of the theme and the Visual Composer which come bundled with the theme packet. Also, check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for the message!

Hello mairon brainer,

Unfortunately, our theme does not have any such an option for this functionality, sorry! If you want to have it, you should implement it yourself because we cannot provide custom work at the moment, sorry! Also, if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you or also, you can use some plugin with this functionality and see how this will work for you.
Also, please notice that we have some Blocks which use the Read More functionality like as -> http://demo.tagdiv.com/newspaper/block-12/ -> http://demo.tagdiv.com/newspaper/block-13/

Hope this helps!

Thanks for your understanding!

Hello Rony123456,

Please ensure that you are using the latest version of the theme and also, the most recent version of required plugins which come bundled with the theme packet. If you are using some untested plugins, try to disable all of them, clear all your caches and check the results. If the problem is still there, please provide some screenshots with the issue and also, the URL so I can inspect it closer.
Please notice that the mobile theme makes some troubles due to WP Super Cache plugin. Also, the WP Super Cache plugin is compatible with the mobile devices, but if you are using the Mobile Theme, please notice that you should make some changes for a better working. This could be a problem from wp super cache and not the browser. If you use the plugin, please use this method to fix the issue:
Use this link and add the customization as marked here: https://github.com/Automattic/wp-super-cache/pull/185/files
Edit wp-cache-phase1.php and add the green code from the right column as it shows there.

Hope this helps!

Thanks for your understanding!

Hello Mudit,

Please try to check the status of your Speed Booster. I suppose that is disabled because the td-api-plugin is not part of Allowed plugins for Speed Booster. Notice that the Speed Booster is an optional plugin, and it works only with the tested plugins.If you use other plugins, it will be automatically disabled, and I suggest to check this first in System Status. However there is a workaround to make it also work with other plugins, you can read more here – https://forum.tagdiv.com/topic/speed-booster-not-compatible-with-vaultpress/
After this changes, please ensure that the Speed Booster is on active mode and then try again. Clear all your cache, purge CDN files and check the results.

Hope this helps!

Thanks for the message!

Hello Kundurnews,

I have inspected your error log and I have noticed that you have a lot of 404 error for all your post links. Please try to re-save your permalinks, clear all your caches and check the results. Also, you can consult the following guide here -> http://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-posts-returning-404-error/

Thanks for your understanding!

Hello leonniel,

You should edit the td_wp_booster_functions.php core file and add the link as post format like this -> https://www.screencast.com/t/IRac2vzn

Thanks for the message!

Hello Kystlandet,

Please notice that the name of the plugin does not change. It remained the same. Please try to download the latest version of theme from Theme Forest and check the theme packet because there you should find the mobile theme plugin, like this -> https://www.screencast.com/t/ZSug2V2yw

Thanks for your understanding!

Hello truth,

Please check your Toolbar Toggle bar from your Post Editor, like this -> https://www.screencast.com/t/ZH0LcIVLL

Hope this helps!

Thanks for the message!

Hello delizard,

Please make sure that you have changed the correct line of the code, clear all your caches and server cache and check the result. The solution works as expected because it has been tested on my side.

Thanks for your understanding!

Hello solidpumba,

Do you have made this fix? Please notice that problem appears randomly and first of all, you should make this fix and then you have to make some tests and see how it works.

Thanks for your understanding!

Hello,

Please keep in mind that I have made some tests with your image on my side and I did not saw any difference between the quality of the featured image and the regular image, sorry! Please notice that our theme only cut the image and this behavior does not affect and do not break the quality of the image and that’s why it should appear on the same quality. I suppose that you are using some plugin for optimizing your images and from this case, the quality might have to be different. Please try to disable all untested plugins, leave just Visual Composer to be active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps and let know how it goes!

Thanks for the message!

Hello adamess,

Unfortunately, the td composer is not yet tested with Newsmag and we cannot say for sure if it will work or not, sorry!

Thanks for your understanding!

Hello hostbalance,

You can send us an email at contact@tagdiv.com with your log-in information (wp-admin), provide there more information about your problem so I will be able to provide a more accurate response.

Thanks for the message!

Hello David Henry,

Please notice that category tag will display the primary category. So, if you do not set your primary category, the theme will automatically set by alphabetical order your primary category. For more information about this feature, please consult here -> https://forum.tagdiv.com/primary-category/

Hope this helps!

Thanks for the message!

Hello orlando,

Unfortunately, I do not exactly understand what you mean, sorry! Please provide more details about this section, provide some useful screenshots so I will be able to identify it and also, so I can provide a more accurate response.

Thanks for your understanding!

Hello Angela,

I have checked your website and I saw that your menu does not work as expected, as you can see here -> https://www.screencast.com/t/jHXbG9SM This behavior it seems to come from your bad installation or untested plugins which can interact with theme core files and cause a lot of unknown issues. Please try to make a new clean install from scratch via FTP way because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Also, please ensure that you are using only the plugins version which comes bundled with the theme, clear all your caches, purge CDEN files, clear all the cache from your server and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello asamirr,

Please provide your website and also, some useful screenshots with an example in this regard so I can identify the problem.

Thanks for the message!

Hello gcamara,

You should the Block Text with Title from Visual Composer. There you can add your desired text and then, using the do_shoretcode method you can inject it everywhere you want on your website, like this -> https://www.screencast.com/t/YX3u7G2iX9

Hope this helps!

Thanks for the message!

Hello thaplug,

Please provide your website and also some useful screenshots where to show what the problem is. I need to know these details so I will be able to provide a more accurate response.

Thanks for the message!

Hello Aminul Islam,

Please keep in mind that the Mobile Theme is fully tested and it seems to work without any problems. Notice that until now we do not have any bad reports in this regard, sorry! Please try to make a new clean install from scratch via FTP way, install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. For more references about this issue, you can check this -> https://wordpress.org/support/topic/ah00124-request-exceeded-the-limit-of-10-internal-redirects-due-to-probable-1/

Thanks for the message!