Hello john low,

My advice in this regard is to make a new fresh install from scratch via FTP way because this is the surest method in this regard. Also, install the latest version of the theme with only the required plugins which come bundled with the theme packet. Clear all your caches and check the results. In this case, the theme should work as properly. For more information about theme installing, please consult here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello javid,

We know about this issue and this is in course of investigation and we will try to fix it as soon as possible. You should try to check the solution which has received above if it will work, until we will fix it.

Thanks for your understanding!

Hello Roboman,

If you want to display the category after the date on module_10, you should edit the td_module_10.php core file and add the following snippet of code, like this -> https://www.screencast.com/t/2aQ3hYNx3Pv
The code which has to be added is here -> <?php echo $this->get_category();?>

Hope this helps!

Thanks for your understanding!

Hello fxnewsman,

As you can see, our default theme work as properly, as you can see in our demo, like this -> https://www.screencast.com/t/Sn96SaMf I suppose that your changes happen due to your untested plugins which are used on your website. Please try to revert the theme to the default state, remove all untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello ragz,

Ensure that you are using the right version of Visual Composer which come bundled with the theme packet if you want to bring the best result. Try to disable the plugin and enable again from here -> https://www.screencast.com/t/OplzbBpfV0S Clear all your caches, purge CDN files and check the results.

Thanks for the message!

Hello ecase,

Please try to make a new clean install from scratch via FTP way because this is the surest method in this regard and install only the plugins that come bundled with the latest version of the theme. I have tested on my side and everything seems to work as properly. Follow my advice, clear all your caches, purge CDN files if you are using the CDN system and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello midronepro,

Unfortunately, until now, we do not have any bad reports in this regard, sorry! The mobile theme should work as properly, no matter what hosting provider is used. Try to make a new clean install from scratch via FTP and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello ohmichea,

Unfortunately, I do not know what exactly you want to achieve. So, please notice that the PHP code should have to be added in the right core file from the theme. In your case, I suppose that you have to check the category template files and add there your code, like this -> https://www.screencast.com/t/ZdAh6LLCW8 This is just a simple suggestion. So, if you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello marzamemi,

We know about this issue and this it is in course of investigation and we will try to fix it as soon as possible. You should try to check the solution which has received above until we will fix it.

Thanks for your understanding!

Hello kamoe,

Please provide some useful screenshots with your desired changes so I will be able to provide a more accurate response. Also, you should provide your website URL so I take a closer look inside it.

Thanks for your understanding!

Hello Bloggeravisen,

Obviously yes! If you want to display only the most rated posts you should have enabled on each post you want to appear in this block the Reviews feature. For more information about this, please consult our guide here -> https://forum.tagdiv.com/reviews-2/

Thanks for your understanding!

Hello loggeravisen,

Unfortunately, our theme does do not have any such a tested plugins which work in this regard, sorry! You should try to find the plugins which has this functionality and check how it will work for you with our theme.

Thanks for your understanding!

Hello Bloggeravisen,

Unfortunately, our theme does not have any such an option for it, sorry! If you want to redirect the users, you should implement it yourself, or you can try using the 301 Redirect.
Regarding on your second request, we cannot recommend any such a plugin for your desire because we do not test any plugin in this regard, sorry!

If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello Deaf,

Until now we do not have any bad reports in this regard, sorry! Try to disable all your plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Clear all your caches, purge CDN files and check the results. Install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Thanks for your understanding!

Hello marcogovoni,

If you want to add something like this, you should use a bit of CSS code to do that. Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-category-header{
background-image: url(http://demo.tagdiv.com/newspaper/wp-content/uploads/2016/05/login-mod.jpg);
background-size:100% 100%;
background-repeat: no-repeat;
}

The result is here -> https://www.screencast.com/t/mYqHkK0k

Hope this helps!

Thanks for the message!

Hello kamoe,

If you want to achieve this, you should use a bit of CSS code to do that.

.td-main-content-wrap, .td-category-grid {
background-color: transparent;
}

Thanks for the message!

Hello daviddownie17,

If you want this, you should use the post template style 5 which do not display the featured image at the content of the post and there you can add any image you want.
For your second request, unfortunately, I do not exactly understand what you mean, sorry! Plase be more specific, provide some useful screenshots so I will be able to provide a more accurate response.

Thanks for the message!

Hello sasquatters,

Please provide some useful screenshots with your issues and also, provide your website so I can identify the problem and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello rkraft,

Unfortunately, this type of plugin has not been tested with our theme and we cannot say for sure if it will work or not with our theme, sorry! Also, being an untested plugin, we have no idea about the theme behaviour with this, sorry! You should try to use it and check the result.

Thanks for your understanding!

Hello planetvic,

If you are using an external link for your images, if you want to work, you should disable the modal image from Theme panel. Notice that our theme does not have any such an option for redirecting, sorry! If you want to make this, you should try using the 301 Redirect plugin or also, you can try to read this guide like this -> http://www.wpbeginner.com/beginners-guide/beginners-guide-to-creating-redirects-in-wordpress/

Thanks for your understanding!

Hello pvergados,

Thank you for reporting this. You should use the code below to fix this.

.td_category_template_8 .td-category-header{
z-index: 1!important;
}

The result is here -> https://www.screencast.com/t/PvhgaxkOdJN

Thanks for your understanding!

Hello pvergados,

Unfortunately, our theme does not have any such an option for this, sorry! It is just a simple blocks which are added to your sidebar. So, if you want to avoid their duplication you should filter out in different way.

Thanks for your understanding!

Hello Golffyk,

I have checked your website, and I noticed that the Google Adsense seems to be empty. Maybe it is not delivered by Google. Also, please keep in mind that the theme does not influence the structure of ad code. The theme only takes over the ad and display it at the front end. I suggest you contact the Google Adsense departments, tell the problem because they should be able to provide a more accurate response.

Thanks for your understanding!

Hello Viachaslau1974,

Please keep in mind that I have tested our demo to this Mobile-Friendly Test and I got this -> https://www.screencast.com/t/7b1ue0GZvRN It seems that our theme is mobile friendly, after this result. All of these errors happens due to your website customizations. You should try to revert the theme to the default state, remove all untested plugins if you have something like this and try using only tested plugins and rule out any conflicting plugins. Also, if you have some additional customizations, notice that all of them can influence this bad results which you have got after testing your mobile friendly. I suggest you make a new clean install from scratch with the latest version of it via FTP and check the results. Every time, before reporting an issue with the theme, please try to check it on our demo and if it will be there, means that the problem is caused by the theme.

Thanks for your understanding!

Hello ramspeed,

First of all, check your Theme panel->Block Settings that your thumbs to be activated like this -> https://www.screencast.com/t/I85cef0Ey4 Also, if you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Notice that our theme uses thumbs and the images are cut by these. So, if these are disabled, the theme will display the image at the original size and could look ugly. Clear all your caches, purge CDN files if you are using the CDN system and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!