Hello antze,

You can add Blocks with thumbnails everywhere you want in your website. You should only check your editor page and from there you can add above or below element with Visual Composer, like this -> http://screencast.com/t/4F3P1nKzGwze For more information about our Blocks, please consult here -> https://forum.tagdiv.com/block-settings-tutorial/

Hope this helps!

Thaks for the message!

Hello ealthy Maniac,

If you want to hide some posts for certain blog posts you should use a bit of CSS code to do that. Please provide your website so I will be able to provide a more accurate code. Also, you can provide some useful screenshots where you should explain what type of ads you want to hide.

Thanks for the message!

Hello techpaced,

Further after deeper investigations, I notice that this issue appears on your demo. I have added this to our list of improvements and we will try fixing it in future updates. Please notice that this remark does not influence your page speed. This is only a penalty from Google because our buttons on mobile are too short.

Sorry for the inconvenience!

Hello arisdla,

Please keep in mind that our theme has 2 possibilities regarding on mobile mode, like as -> General Responsive Mobile Mode and Mobile Theme. So, if you want to have different menu on mobile version you should use the Mobile Theme plugin -> https://forum.tagdiv.com/the-mobile-theme/ because this allows you a way to change the menu on mobile, like this -> http://screencast.com/t/NzopIdglTuE5 Please notice that the footer will be the only one for entire website because the theme does not have any such an option that offers you a way to change it for mobile mode, sorry!
If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello tkvmai,

Unfortunately, please notice that our product does not have such an option for dynamic width and we do not recommend to do that through the custom CSS code because the layout of the theme will be damaged. If you want to change the width of the theme to be in full-width mode, please notice that is not a simple task and you will have to adjust the entire theme to the new width for better results.

If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello mirandap,

Please provide your website URL so I can inspect it closer your setup page. Please try to check your pages in backend and there you should find all of these elements, like this -> http://screencast.com/t/xahwXeMIfOW

Hope this helps!

Thanks for the message!

Hello Cactus24,

Please keep in mind that error is not theme related. The error seems to happen due to your database connection or memory exhausted error. For more online solution regarding on how you can fix this problem, please consult the following topic here -> http://www.wpbeginner.com/wp-tutorials/how-to-fix-are-you-sure-you-want-to-do-this-error-in-wordpress/

Thanks for your understanding!

Hello lpa_admin,

Please try to make a new clean install from scratch via FTP because this is the surest and safe method in this regard. Please follow the guide, like this -> https://forum.tagdiv.com/install-via-ftp/

Thanks for your understanding!

Hello,

Below I gave you a quick solution using the CSS code. Place the code in Theme panel->Custom CSS area.

.footer-text-wrap{
display:none;
}
.td-footer-bottom-full .footer-logo-wrap {
text-align: center;
}
.td-pb-span3 {
width: 50%;
}

The result you should see here -> http://screencast.com/t/QGf8AZZtzLV

Thanks for the message!

Hello NathanAripez,

Unfortunately, our theme does not have any such an option that allows you a way to make some modifications and customizations to your footer on mobile theme, sorry! All the available settings for footer section can be found here -> http://screencast.com/t/HQ7rDz3IZrb
If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello mjtieden,

Please try to make a new clean install from scratch via FTP because this is the surest and safe method in this regard. Follow this guide, here -> https://forum.tagdiv.com/install-via-ftp/ Install there only the Visual Composer which come bundled with the theme packet and check the results. It should working.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello tagdivchick,

Please keep in mind this type of layout is not tested with our theme and we cannot say for use if it will work or not with the theme, sorry! As you can see here -> http://screencast.com/t/wj6x8uzB For more information about how to use Visual Composer, please consult here -> https://forum.tagdiv.com/how-to-use-visual-composer/

Hope this helps!

Thanks for the message!

Hello Sarah,

If you want to display posts of your homepage you should use the Blocks, according to our documentation here -> https://forum.tagdiv.com/block-settings-tutorial/ Also, if you like our Demo, you should install it with content or without content and there you will see what type of Blocks are using, like this -> http://screencast.com/t/jQvyGnDlUn

Thanks for your understanding!

Hello ranahard,

If you want to decrease the height of your header, you should use a bit of CSS code to do that. Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-header-style-10 .td-logo-wrap-full .td-logo {
line-height: 70px;
}
.td-header-style-10 .td-logo-wrap-full {
min-height: 70px;
}

The result you should see here -> http://screencast.com/t/Tq87IkV5ro6

Thanks for your understanding!

Hello innmobisol,

Unfortunately, our theme does not have any such an option that allows you a way to change the pagination style of for our Block with this style -> http://imgur.com/X2gkBlF, sorry! This type of pagination is available only for Latest Articles module. So, for Block pagination, you should consult the Block Settings according to our documentation here -> https://forum.tagdiv.com/block-settings-guide/

Hope this helps!

Thaks for the message!

Hello jiyef,

Please keep in mind that the Translation feature is fully compatible and tested with the theme and seems to work as properly until now. Unfortunately, more and more users report having this problem with Translation but when we try to see where the problem is on their site, it works. We cannot recreate this issue to our side. Therefore, please provide as many details about your configuration because the reasons that can cause this error are quite different. Also, please try to disable anything else which you think that influence the good functioning of the theme -> Ad Blocker, try the theme on more than one browsers.
Also, you can send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look to your setup page and also, so I will be able to provide a more accurate response. Please provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello kantze,

I guess that in your second screenshot you are using the Big Grids, right? Unfortunately, the Big Grids has not been designed to use the Ajax Filter option, sorry! If you want to have this feature for your Big Grids, you should implement it manually or if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello all,

Please keep in mind that the Social Counter is fully tested and compatible with our theme and until now we do not have any bad requests in this regard. Also, please ensure that you have correctly set your socials from Social Counter according to our documentation here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello Hela,

The visual composer activation message appears on all sites that use visual composer, not matter the theme or domain. In our case, you must ignore this message as the Visual Composer does not require activation when it’s provided in the theme package. The plugin authors cannot verify this though so they could not remove the message to this particular case. Please read this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you for your understanding!

Hello manishahi,

I have checked your website again, and your homepage image is a dog and not with a tire, as you can see here -> http://screencast.com/t/c0jTCGRxuL3s and the responsive of your website seems to work as properly, without any problem. The post title and the meta work fine and I did not saw any problem with your website. Try to clear all your caches and test again. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello paologalli,

Please notice that is not a simple task and also, this task cannot be completed only with a simple If condition. You should check the code from the footer.php and add there the conditions, like this -> http://screencast.com/t/wXixvYbZ0s
If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello drakeprg,

Please try to re-install your theme again via FTP because this is the surest and safe method in this regard. Before this, you should re-download the theme packet from Theme Forest. For more information about this way of installing the theme, please consult here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Please keep in mind that the theme is fully tested and until now we do not have any bad reports in this regard.
Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there the link of this topic so we can quickly identify you.

Thanks for your understanding!

Hello manishahi,

I have inspected again your website and I did not saw any problems with your Homepage Post element as you can see in the following video, here -> http://screencast.com/t/A6lHVzygOpC
Please provide some useful screenshots so I can identify the problem and also, so I will be able to provide a more accurate response.

Thanks for the message!

Hello andestra,

Unfortunately, the theme does not have any such an option for it and if you want to implement this you should alter the code from the theme core files which involve custom work. We cannot provide this type of services at the moment, sorry!

Thanks for the message!

Hello offirb,

Please check again the settings from your Theme panel, like this -> http://screencast.com/t/6fvTZoemzd and this -> http://screencast.com/t/LlXxnx5xkrB Clear all your cache and check the results. Also, please provide some useful screenshots with your settings so I can inspect it.

Thanks for the message!