Hello Epsimec,

You will have to check the theme files from the downloaded packet from Envato and there you will see some PSD files, like this -> http://screencast.com/t/xOzIoRmUk

Thanks for the message!

Hello iluvatoq,

Please notice that you should insert your desired ad code in the specific field in Theme panel->Ads section->Post Template Style 11, like this -> http://screencast.com/t/TFofSXrG

Hope this helps!

Thanks for the message!

Hello ozandokuz,

Unfortunately, I cannot find any references to this script from theme files. Please provide your website URL so we can further inspect it closer and also, so I will be able to provide a more accurate response. First of all, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins.

Thanks for your understanding!

Hello Krizzi78,

I have inspected your website and I saw that you are using the mobile theme to display your posts to the mobile mode. Your page is created with Visual Composer and please notice that the mobile theme do not recognize the Visual Composer shortcodes and that’s why does not display anything. For more information about mobile theme, please check our documentation here -> https://forum.tagdiv.com/the-mobile-theme/

Thanks for your understanding!

Hello rahulagg25,

Please keep in mind that your request involves custom work and we cannot provide this type of services at the moment, sorry! You should yourself alter the code from the core files from here -> http://screencast.com/t/Kt45i4kkISc where is the code for those three-page templates. If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello faris,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) for your sub-domain where you installed the theme without any additional customization (where you have a clean install). I need this so I can inspect it closer your setup page and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello GARBAR,

Provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate code.

Thanks for the message!

Hello TranAnh134,

Notice that our theme can be updated via 3 methods, as you can see here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ If you want to use the automatically update for the theme you should use the B method. Also, notice that we recommend to update the theme via FTP because this is the surest method in this regard.

Thanks for the message!

Hello febrian261,

Please keep in mind that the actual Visual Composer version which is fully compatible with the theme is 4.12.1.

Thanks for your understanding!

Hello sonoria,

Please notice that I have added the Author Box block on my side in my footer and everything seems to work as properly. First of all, please ensure that your server respects our Requirements for Dedicated Servers, like this -> https://forum.tagdiv.com/requirements-for-newspaper/ increase the system status according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Please ensure that you have followed and respected all of these steps, clear all your caches and then check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello Dominikks,

You should use the code below and place it in Theme panel->Custom CSS area.

@media (max-width: 767px){
.td-review-footer:after {
background-color: black;
}
}
@media (max-width: 767px){
.td-review-footer {
border-left:none;
}
}

The result is here -> http://screencast.com/t/2IRzdqqI2

Thanks for the message!

Hello logosi,

Please refer to the following topic here -> https://forum.tagdiv.com/topic/different-background-for-different-pages/

Thanks for the message!

Hello zcarmichael,

Unfortunately, our theme does not have any such an option that allows you to make a Clipboard Button, sorry! The actual packet of Visual Composer does not include this feature, sorry! Exist an Add-on from Visual Composer which have this functionality, like this -> https://vc.wpbakery.com/addons/clipboard-addon/ Notice that this Add-on is not tested with our theme and we cannot say for sure if it will work or not with the theme, sorry!

Thanks for the message!

Hello,

Unfortunately, I do not know where this error occurs. I suspect your untested plugins which can interact with the theme core and cause a lot of unknown issues. Try to disable the untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. You can try the code below and place it in Theme panel ->Custom CSS area.

The code is ->

.td-adspot-title {
background-color: white;
}
.vc_custom_1478337829203 {
background-color:white!important;
}

The result -> http://screencast.com/t/Wh1HP0oYg

Thanks for the message!

Hello all,

Indeed, our forums encountered some errors and the developers work hard to fix it as soon as possible.

Thanks for your understanding and sorry for the inconvenience!

Hello,

You should use our Colored Circles -> http://screencast.com/t/FJl16yl1C from our Social Counter and then, use a bit of CSS code to hide the social info. Place the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td_social_info{
display:none!important;
}

The result is here -> http://screencast.com/t/SsNlG7Yhy

Thanks for your understanding!

Hello,

Unfortunately, our theme does not have any such an option that allows you a way to show the Social Share Count in Article, sorry! You should use a plugin which has this functionality or you can try implementing it if you are aware of the steps which are needed to take in this regard. Otherwise, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello Fitlogy.com,

Unfortunately, our theme does not have any such an option that allows you a way to set a Floating Social Sharing button, sorry. All the settings in this regard can be found in this tutorial, like this -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ You can try using a plugin with this functionality and see how it will work or not with the theme. Notice that we cannot may any recommendation in this regard because we do not have made any tests in this regard, sorry!

Thanks for your understanding!

Hello,

I have inspected your website and I did not saw this behaviour there. Do you change your website background in the mean time? Please provide the right URL so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks for the message!

Hello Kundurnews,

I have inspected your website and I saw that you have many errors in your console, as you can see here -> http://screencast.com/t/z8ZyxllV Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. If the problem is still there, please make a new clean install from scratch and install the theme via FTP method because this is the surest way in this regard. For more details, please consult here -> https://forum.tagdiv.com/install-via-ftp/ and here -> https://forum.tagdiv.com/smart-sidebar-2/
Notice that this feature is fully compatible with our theme and seems to work as properly until now, as you can see in our demo preview, here -> http://demo.tagdiv.com/newspaper/

Thanks for your understanding!

Hello paolopan,

Please ensure that you are using the latest version of the theme (Newspaper 7.5) and also, the latest version of required plugins which come bundled with the theme packet. So, if you are using some untested plugins, please try to disable all of them and install only the plugins that come bundled with the theme and rule out any conflicting plugins. If the problem persists, please try to make a new clean install from scratch via FTP because this is the surest method in this regard. For more information, please consult here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thaks for the message!

Hello deelv,

The only way in this regard is to use a bit of CSS code to hide it. Place the code in Theme panel->Cusotm CSS Area.

The code is ->

.td-icon-search{
display:none!important;
}

Thanks for the message!

Hello Cruciblious,

Unfortunately, the infinite scrolling on posts is not available in our theme. We do not have a plan on adding this yet as we have not found an easy method of implementation for it at the moment.

Please check this link, here is detailed a possible implementation:: https://forum.tagdiv.com/topic/implement-infinite-scroll-on-single-posts/

Thanks for your understanding!

Hello kaidensharma,

Unfortunately, I do not exactly understand what you mean. So, if you want to use the Block 18 on the entire width of the site, you should disable the sidebar and the Block 18 will cover all of this. here you can see the behaviour of our blocks, like this -> http://demo.tagdiv.com/newspaper/block-18/
If is not what you mean, provide more details so I will be able to provide a more accurate response.

Thanks for the message!

Hello romerito13,

Please ensure that you have checked it the post Settings option to be activated from the editor, like this -> http://screencast.com/t/GkYnmpbjAnMm
If is not what you mean, provide more details.

Thanks for the message!