Hello manigowda,

This type of footer content can be handled by your footer style. If you do not like this, you should change the Footer Style or also, using the Footer Style 5 you should create your own footer template, using the Footer1,2,3 section from Widgets Area. For more information about Footer section, consult the documentation here -> https://forum.tagdiv.com/footer-templates/

Hope this helps!

Thanks for the message!

Hello Alex,

Notice that it is not a simple task to simply copy and paste the code, sorry! As you can see, we have a lot of demos and each of them has own custom CSS code which can be found in the demo folder, like this -> http://screencast.com/t/ZkfERDa1vAf You will have to do some adjustments through code in order to achieve the same menu to your side. Also, if you want to change the menu for mobile, notice that the theme has not been designed to use another menu style than the existing one.
If you want to display more levels in the theme and if you are not aware of the steps which are needed to take in this regard, consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for the message!

• This reply was modified 9 years by Emil G.

Hello expeditionadvena,

It probably happens due to your configuration. Try to increase your system status to the higher parameters from .htaccess according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, if you are using some untested plugins with the theme, try to disable all of them and install only the plugins that come bundled with the theme and rule out any conflicting plugins.

Thanks for the message!

Hello alexandreminem,

Unfortunately, our theme does not have any module designed on 3 columns, sorry! All of these can be found here -> http://demo.tagdiv.com/newspaper/category/module-4-layout/ If you want a module with 3 columns, please notice that you should create it yourself via API according to our documentation here -> https://forum.tagdiv.com/td_api_moduleadd/ Notice that is not a simple task and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry! Also, please notice that the API implementation is not covered by our support because it is part of custom work.

Thanks for your understanding!

Hello nano2408,

Please keep in mind that the bottom ad is already included in post content and it is not a simple task to change its position to another, sorry! Another alternative for you would be to use a Custom Ad 1, for example, and add it where you want. For example, if you are using the post template style 3, you should use the do_shortcode method with the Custom Ad 1 and change the code from the loop-single-3.php core file, like this -> http://screencast.com/t/VmMuT6GbdS The snippet of the code is the following one ->
<?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]'); ?>
If you want to create a new Custom Ads, you should consult the topic here -> https://forum.tagdiv.com/topic/create-additional-custom-ads/

Thanks for the message!

Hello taknev420,

Unfortunately, I do not exactly understand what you mean, sorry! I have inspected your website and I saw that you did not use our theme. Here -> http://demo.tagdiv.com/newspaper/smart-list-style-1/4/ you can see in live mode, which is the behaviour for our smart lists.
If is not what you mean, provide more detail so I will be able to provide a more accurate response, if it is possible.
If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello elpaulli,

Unfortunately, our theme does not have any option that allows you to disable the thumbs for Featured image, sorry! Our product uses this method to crop the image if it will be higher than default container and to fit the image as expected at the post content.

Thanks for your understanding!

Hello fahad.sheikh,

Unfortunately, this request involves customization services and we cannot provide any solution in this regard because we should re-create this behavior on our side, to check it closer the code in this regard but please keep in mind that we do not make this thing because require time-consuming and we cannot provide custom work at the moment, sorry!
If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you! Usually we recommend the developers from studio.envato.com

Thanks for your understanding!

Hello champaka,

Unfortunately, we do not have any category landing page, but you can achieve this if you are using some CSS code to hide the header and the footer for category pages. Regarding on sidebar, notice that you should use and add any widget you want to your sidebar from the panel, like this -> http://screencast.com/t/VDOGB6wB and the widgets from here -> http://screencast.com/t/pphotSL6w

The code which allows you to hide the header and the footer section for all category pages is here ->

.category .td-header-wrap, .td-footer-wrapper{
display:none;
}

Hope this helps!

Thanks for the message!

Hello krewblink,

Unfortunately, this type of plugins is not tested with the theme and we have no idea about the theme behaviour with this type of plugin, sorry! To rule out any conflicts you should disable all the active plugins and install only ones come bundled with the theme. If you are referring to the speed booster, which is an optional plugin, please consult the documentation here -> https://forum.tagdiv.com/how-to-make-the-site-faster/

Hope this helps!

Thanks for the message!

Hello songhy,

Please ensure that you have properly installed the theme, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ via FTP because this is the surest method in this regard. Make sure that you are using the latest version of the theme which comes bundled ith the latest version of required plugins. If you are using some untested ones, try to disable all of them, leave just Visual Composer and install only the plugins that come bundled wit the theme and rule out any conflicting plugins. Also, after installing the theme, you should check your system status to have the right value for all parameters in order to achieve best results, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all your caches and check the results.

Hope this helps!

Thanks for the message!

Hello logosi,

Unfortunately, I do not know about your code implementation above because we do not have any tests in this regard. I guess, that you want to put the code in the header section of theme, right? So, you should check the theme core file named header.php and place the code here -> http://screencast.com/t/bR2bTTU5DMpz I cannot say for sue if will work or not but you can try it and check the results. For more information about the code implementation, you should consult this topic here -> https://floatboxjs.com/instructions

Hope this helps!

Thanks for the message!

Hello FabioDuranti,

Unfortunately, the child theme has no support for theme API implementation, as you can see here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ -> http://screencast.com/t/gtlg3AfKWzn The only way in this regard is to create your own modules in the main theme and for each update, you should make a full backup to avoid losing the data. For more information about API implementation, check here -> https://forum.tagdiv.com/td_api_moduleadd/

Thanks for your understanding!

Hello VadimSharapov1k,

First of all, please ensure that you are using the latest version of the theme and also, only the plugins that come bundled with the theme packet. If you are using some untested plugins, try to disable all of them and install only the plugins that come bundled with the theme and rule out any conflicting plugins. If the problem is still there, provide your website so we can further inspect it closer.

Thanks for the message!

Hello pageoneph,

Notice that the Revolution Slider is a more complex plugin and maybe it is not set it properly and that’s why you get some errors. Try to import a slider from our demos, according to our documentation here -> https://www.themepunch.com/revslider-doc/slider-revolution-documentation/ For more information about Revolution Slider implementation, try to consult the following guide in order to achieve best results, like this -> https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

Thanks for the message!

Hello Hassan Zia,

Please provide more details about your issue and also, give me an example about this. What type of Login do you use? Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there the link to this topic so we can easily identify you.

Thanks for the message!

Hello iisnet,

After further investigation, it seems to be a mini issue with the separator with the title if your title is too big. I have tested on my side, and it occurs this behavior. As a quick solution, you will have to try the following code and place it in Theme panel->Custom CSS area.

The code is ->

@media(max-width:767px){
.vc_sep_width_100, .wpb_single_image img.vc_img-placeholder {
width: 90%;
}
}

Hope this helps and let us know how it goes!

Thanks for the message!

Hello soithong,

Make sure if you are suing the latest version of the theme and only the version of Visual Composer which come bundled with the theme packet. I recommend you doing a new clean install from scratch and install only required plugins, clear all your caches and check the results. You should update the theme and the plugins only via FTP because this is the surest method in this regard in order to bring best results. For more information in this regard, please consult here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ -> https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
Notice that the Visual Composer is fully tested and compatible with the theme and until now we do not have any bad reports in this regard.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello jboursaw,

I have inspected your website and I saw that you are using the Page Template+Latest Articles+Pagination as for your front page, right? So, if you want to add an Ad Block at the very top of your latest articles, above this, you should edit the page-pagebuilder-latest.php core file and then, use the do_shortcode method and add your desired Ad which has to be added to your Custom Ad 1 in the panel, like this -> http://screencast.com/t/9WYabRBwg -> http://screencast.com/t/0zIZ9ueFLut and the result you should see here -> http://screencast.com/t/6LcA9dyJJ
The snippet of the code which you should add there is ->
<?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]'); ?>

Hope this helps!

Thanks for the message!

Hello sejpost,

Please keep in mind that our theme has a lot of header styles and if you want to do this modification you should do it inside the core file corresponding to your header style used by you. For example, if you are using the Header Style 7, you should check the theme core files, Parts->Headers and then, there you will see all the header templates, like this -> http://screencast.com/t/4PHYvgRyki and here you should add the code provided above.

Thanks for the message!

Hello thud,

Notice that the behaviour is similar for both our products and that’s why I have provided this guide. Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page and also, so I will be able to provide a more accurate response. Provide there the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello seban,

This behavior happens due that I suppose you have not installed properly the theme. First of all, before each update, you should make a full backup to save all your data. Then you have to remove your old theme and replace it with the newest one. This process should have been done only via FTP because this is the surest method in this regard, in order to bring the best results. Install only the plugins which come bundled with the theme and rule out any conflicting between theme core and some untested plugins. For more information regarding on FTP installing way, please consult the theme documentation here -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/

Hope this helps and let us know how it goes!

Thanks for the message!

Hello laurena86,

You should use a bit of CSS code to increase that. Place it in the Custom CSS area.

@media (max-width: 767px){
.td-main-menu-logo img {
max-height: 60px !important;
width: 150px;
}
}

The result you should see here -> http://screencast.com/t/Xi1HACjn

Thanks for the message!

Hello iisnet,

Please try to use the code below and place it in Theme panel->Custom CSS area. It happens due to the Separator element from Visual Composer which has width:100%.

@media(max-width:767px){
.vc_separator .vc_sep_holder .vc_sep_line {
width: 99%!important;
}
}

Hope this helps and let us know how it goes!

Thanks for the message!

Hello loano1,

Unfortunately, I do not exactly understand what you mean, sorry! Do you are referring to this section (Excerpts) -> http://screencast.com/t/Z6qxtazY4i Notice that this feature is created by the theme and not from Visual Composer. All the excerpts can be handle from Theme panel->Excerpts section. For more information about this, please consult the documentation here -> https://forum.tagdiv.com/excerpts-introduction/
If is not what you mean, please provide more details, so I will be able to provide a more accurate response.

Thanks for the message!