Hello yustar,

This behaviour happens due you have the post limit 10 for posts in your WP settings. So, as you can see, the 10 is not divided by 3 and that’s why you will have 1 row with 1 post. So, if you want to avoid this behaviour, please try to change that limit to 9 or another one which is multiple three , like this -> http://screencast.com/t/bRaS1ixw5

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello cookingpanda,

Please notice that our theme has been designed to use only the Adsense code provided by Google and also, you can create your ad using the div method, according to our documentation here -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/ As a suggestion, you can simply use ‘adrotate’ as it seems to work properly with our theme.

Thanks for your understanding!

Hello cookingpanda,

Please ensure that you are using the latest version of the theme (7.4) and if your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, please provide there this link so we can easily identify you.

Thanks for the message!

Hello eivindert,

Unfortunately, our theme has not been tested with this type of code and we have no idea about the theme behaviour with this type of code, sorry! Also, please notice that we have already implemented the Facebook Like button, option which can be enabled from Theme panel, like this -> http://screencast.com/t/Xb2yJAaFgPrx If you want to add other snippets of codes in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry! Also, you can try to find some online solution in this regard, like this -> https://developers.facebook.com/docs/plugins/like-button

Hope this helps!

Thanks for your understanding!

Hello MrOrsh,

You will have to use the following CSS and place it in Theme panel->Custom CSS area. The code is ->

.td-boxed-layout #td-outer-wrap {
-webkit-box-shadow: 0 0 20px 0 rgba(0,0,0,.1);
-moz-box-shadow: 0 0 20px 0 rgba(0,0,0,.1);
box-shadow: 0 0 61px 0 rgba(0,0,0,1.1);
}

The result you should see here -> http://screencast.com/t/iUyDbcJhENo

Thanks for your understanding!

Hello mohammed87,

I have checked again your website in Firefox and the background is still there, as you can see here -> http://screencast.com/t/iedmjg6Wk Where is the problem? Your website work fine now.

Thanks for your message!

Hello sainthilaire,

I have inspected your website and seems that work as properly for both modes -> desktop and mobile. If your problem will reappears, try to clear all your caches, purge CDN files and check the results. Now, the theme works as properly.

Thanks for the message!

Hello RichardD,

If you want to make your main slider being wider or shorter, also you will have to change the width of the theme and please notice that our product does not have such an option for dynamic width and we do not recommend to do that through the custom CSS code because the layout of the theme will be damaged. If you want to change the width of the theme to be in full-width mode, please notice that is not a simple task and you will have to adjust the entire theme to the new width for better results. If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello corradomaiorca,

Unfortunately, please notice that task is not a simple task and we do not have any tests in this regard, sorry! For more references in this regard, you should try to read the following hints and try to implement it yourself what you want to achieve -> http://screencast.com/t/0QZTQ63TYGs -> http://screencast.com/t/kdlxSAHTY
-> https://codex.wordpress.org/Class_Reference/WP_Query -> http://wordpress.stackexchange.com/questions/145283/using-distinct-in-wp-query Also, for a good explanation in this regard, please check the 8 caption to this topic here -> https://www.binarymoon.co.uk/2010/03/5-wordpress-queryposts-tips/ and here -> https://code.tutsplus.com/tutorials/mastering-wp_query-actions-and-filters–cms-23112
Please notice that if you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry! Usually, we recommend the developers from the studio.envato.com

Thanks for your understanding!

Hello Edward,

This is not a bug, you can check our demo tutorial here -> http://demo.tagdiv.com/newspaper/td-post-aston-villa-beat-liverpool-to-join-arsenal-in-the-fa-cup-final/ and you will see that this behavior does not happen. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN files if you are using the CDN system and install only the plugins that come bundled with the theme and rule out any conflicting plugins.

Hope this helps!

Thanks for your understanding!

Hello g10ktk,

You can use the theme log-in feature without any problems because it should work as expected. I have tested on my side and everything works as properly.

Thanks for your understanding!

Hello hemant90,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide the link to this topic so we can easily identify you.

Thanks for the message!

Hello willysawa,

I have inspected your website and I saw that you homepage layout is damaged. Please try to make a new homepage from scratch and check again the results. Also, if you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches, purge CDN files if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Thanks for your understanding!

Hello Vittorio,

1,2)I am a bit confused about what you want to achieve. All the subcategories are made in panel, Posts->Categories section, like this -> http://screencast.com/t/WX4qu4uTRt5a All the settings for Mega Menu are made from there -> http://screencast.com/t/mV0gdMxWo
For more information, please try to read more carefully our documentation here -> https://forum.tagdiv.com/mega-menu/ because there you will find all the steps which are needed to follow if you want to bring the right results with the mega menu feature.
If is not what you mean, please provide a screen pointing to the desired result, it would help us to understand what you’re trying to do.

Thanks for your understanding!

Hello hemant90,

Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins. This is not a right theme behaviour and it is possible that your untested plugins used by you to interact with the theme code and cause this type of error. Try my advice, clear all your caches, purge CDN files if you are using the CDN system and check the results. Please notice that I have tested your logo on my side, using the header style 1 and the logo seems to work as properly, as you can see here -> http://screencast.com/t/wXVwVYJqz

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Socialfeed,

Please ensure that this type of error does not come from your untested plugins. Also, if you have some additional customizations through code or CSS, please try to disable all of them, clear all your caches and try the theme to the default state. Also, if you are using the CDN system, please try to purge all the CDN files, clear all your caches and test again.

Hope this helps!

Thanks for the message!

Hello Sould,

Unfortunately, this type of browser version has not been designed and we cannot provide support for this, sorry! Please try to use only the browsers which are presented in our list, like this -> http://screencast.com/t/G7qtH9Ry, less IE8 because this browser is deprecated.

Thanks for your understanding!

Hello jad,

Do you have followed all the steps which are presented in the topic above, like this -> http://screencast.com/t/76LiLEWa, because there you will find the way to get rid of it the sidebar line on WP editor!

Thanks for your understanding!

Hello cleciomayrink,

Our theme does not have such an option for it, sorry! If you want to remove the meta for published date you will have to edit the td_module_single_base.php, like this -> http://screencast.com/t/7RWkV2Qb6G

Thanks for your understanding!

Hello Confidential,

Yes, you can send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page and also, so I will be able to provide a more accurate response. Provide the link to this topic so we can easily identify you.

Thanks.

Hello PACOETTC,

Unfortunately, I do not exactly understand what you mean. If you are referring to the line height for your paragraphs from post content, please notice that from Theme panel, you can change this value from there, like this -> http://screencast.com/t/FG2m3OuHAqu If is not what you mean, please provide a screen pointing to the desired result, it would help us to understand what you’re trying to do.

Thanks for your understanding!

Hello g10ktk,

You can rate our theme support with 5 stars on Envato Market. This will help us greatly.

Thanks for the message!

Hello blk709,

If you want to change the blockquote settings, please notice that you can do that from Theme panel, Theme fonts, like this -> http://screencast.com/t/YHKDvG32

Thanks for your understanding!

Hello cookingpanda,

Please ensure that you are using the latest version of the Visual Composer 4.12.1 which come bundled with thew latest version of the theme. If you are not using that version, please try to update the plugin, clear all your caches and test it again and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello cybertribe,

Please keep in mind that the .htaccess the folder should be in your wp install, like this -> http://screencast.com/t/TXJzoVESh2tk If it is not there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and full FTP access so we can investigate it deeper and also, so I will be able to provide a more accurate response.

Thanks for your understanding!