Hi,

I have tried to inspect your screenshots but I cannot understand much of it because the quality of those is very poor. So, what I can see from your website are looking something like that -> http://screencast.com/t/lWhM5uMM4h and I think that you screenshot was made from another website which has not built with our theme, like this -> http://www.motoraty.com/cars/ar/news/
Also, for your latest question, please keep in mind that Mega Menu plugin is not tested with our theme and we cannot say for sure if it will work or not with the theme, sorry! Also, we cannot provide support for untested plugins. As a suggestion, if you will read all our documentation, you will notice that our theme has this feature implemented by default. For more information about it, check here -> https://forum.tagdiv.com/mega-menu/

Thanks for your understanding!

Hi mrx,

Unfortunately, our theme does not have any such an option that offers the way to change the position for pagination of the smart list, sorry! Please notice that you can try to change it from the core file, but keep in mind that the code core from the smart list is very complex and you can break the layout of it very easy. Our theme has a lot of available smart lists…please try to change it to another one, like smart list style 7. If you are unhappy with our styles and you want to display more levels with our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello wesleyv,

Please notice that this type of demo has been designed to have that style for your block title only for td-ss-main-content and td-ss-main-sidebar container and not for entire website. So, if you want to change for all of those, please notice that you should erase some snippet of code from here -> http://screencast.com/t/uRKsTCeV6n and then the style will be applied for everything.

Hope this helps!

Thanks for your understanding!

Hi admindoxa,

Please notice that we are using the bb press plugin for our forum but keep in mind that it was customized.

Thanks.

Hi,

Do you refer to the policy of the theme? Normally the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed: http://screencast.com/t/NqzloVgyUJB.

Hope this helps!

Thank you for the message

Hello johnieg,

Unfortunately, I do not exactly understand what you want to achieve. Please provide a screen pointing to the desired result, it would help us to understand what you’re trying to do.

Thanks.

Hello artiium21,

I have inspected your website and I saw that you are using the Mobile Theme plugin. So, please notice that this is the new concept for mobile mode and this feature has been designed to display on your front page only the 3 Big Grids at the top of the page sorted by Featured Category, some text, if you will add it from Mobile Editor in Visual Composer and the Latest Articles module which is displayed at the very bottom of the page.For more information about mobile theme, please check our documentation here -> https://forum.tagdiv.com/the-mobile-theme/ If you are unhappy with this plugin, please notice that you can simply disable it from the Plugins Area (Mobile Theme plugin) and the theme will be automatically switched to the general responsive mobile mode which displays all the elements from your desktop version but in responsiveness mode.

Thanks for your understanding!

Hi kstocki,

If you want to change that functionality for widget login, please notice that you will have to alter the code from the top-menu.php core file, like this -> http://prntscr.com/cht24p and the WordPress function which you should use in this regard is -> get_edit_profile_url

Hope this helps!

Thanks!

Hello tsaim,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, please provide the link of this topic so we can easily identify you.

Thanks.

Hi,

There is an option for it in Theme panel, like this -> http://screencast.com/t/P0U6UsFX

Thanks.

Hello wesleyv,

Please provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks.

Hello wpmu,

Please notice that this value is dynamically generated and this is not a simple task to do. Please notice that is custom work and we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello ralsiralsi,

Please notice that the Child Theme is an optional one which comes bundled with the main theme. A child theme is a theme that inherits the functionality and styling of another theme, called the parent theme. Child themes are the recommended way of modifying an existing theme. The child theme should have to be installed by yourself and loaded from the Theme packet in order to use it. For more information about child theme support, please check the documentation here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ So, if you want to load the Child Theme on your website, please notice that you have to follow the next steps, like this -> http://screencast.com/t/OSutagcxZ -> http://screencast.com/t/uzxsVzwt

Thanks for your understanding!

Hello klikman,

1)Unfortunately, I do not exactly understand what you mean, sorry! Please follow our guide for a better implementation of your Social Counter, like this -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
2)Do you are referring to the link of the social icons from the panel, like this -> http://screencast.com/t/FrunGkJZPoo9 Please notice that there you should add the entire link with HTTP or HTTPS in order to achieve best results.
If is not what you mean, please provide more details about what your problem so I will be able to provide a more accurate response.

Thanks for the message!

Hi ralsiralsi,

Please notice that you can use any demo who like it and then you can add how many categories, posts, blocks, etc you want to your page/website. I will recommend you to install the demo without content because if you will install it with content and you will have to edit all of these posts when you will disable that demo, all of your content will be lost. Otherwise, all of your data will be loaded in the database and your data will be safe.
For more information about installing demos, please check here -> https://forum.tagdiv.com/installing-demos/

I hope that you understand me!

Hello johnieg,

Unfortunately, please notice that this is the style for our dropdown menu. If you want to change the style of it, please notice that you should implement yourself another way and it involve custom work and we cannot provide this type of services at the moment, sorry! Also, you can try to find some plugins with this functionality and see how it will work for you. Also, please notice that the RTL is not supported by our theme.

Thanks for your understanding!

Hello nairolf,

Please provide your website URL so I can inspect it closer your comments and also, so I will be able to provide a more accurate response.

Thanks.

Hello biretta,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, please provide the link of this topic so we can easily identify you.

Thanks for the message!

Hi 24Uutiset,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer the setup page. Also, please provide the link of this topic so we can easily identify you. As a quick solution, you can use the code -> .block-title span{background-color:black!important;}

Thanks for the message!

Hello biretta,

For your first request, please keep in mind that I need to know your website so I can inspect it closer and also so I will be able to provide a more accurate response. So, for your second request, please notice that the latest articles will appear only at the bottom of the page, hence LATEST. If you want to display only the latest articles, please notice that you should have any element in your page layout and then this module will be displayed.

Thanks for the message!

Hello johnmyerscali,

Please notice that we know about this mini delay from the mobile responsive mode. It appears when you make a very fast scroll up and until now we could not find any quick solution in this regard. Also, please notice that this delay is a temporary one and not always appear.

Thanks for your understanding!

Hello biretta,

Please provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks.

Hello ToniLaird,

First of all, I suggest you doing a full backup. So, please notice that all the posts/pages/images which you will have added on your backend were loaded to your database will still remain there. Now, do you have the demo Black version with the content loaded or all the content was added by you? Please notice that if you have edited the dummy content with your own content, please notice that when you disable the demo all of this edited content will be lost, otherwise if all the content was added manually by you, all of this still remain at your database.

Thanks for the message!

Hello tanapol4637,

If you want to use other fonts and its are not loaded in our theme you have to upload the new font. Below I presented the steps that you have to follow if you want to upload a new google font.

Go to Theme panel->Theme fonts like this: http://screencast.com/t/zh29FwQyA First of all, you have to download on the website custom fonts as you like, of course. You can search a lot of this in this link: http://www.1001freefonts.com/ After you have downloaded the font file, please use this online tool to create your own font: http://www.fontsquirrel.com/tools/webfont-generator

After these steps: http://screencast.com/t/p5vrpGyLrD4 you have to find the .woff file and insert it in Theme panel->Theme fonts->Custom fonts file like this: http://screencast.com/t/5AFW5qRKB Now, your fonts are ready to use. You can find it in Theme panel-Theme fonts, like this: http://screencast.com/t/CFnRX3Fh – http://screencast.com/t/Zkm4J24zwjE

If you want to change the fonts in all the theme, unfortunately, our theme does not a simple option to set it for all this and it is necessary to change it manually in theme panel, wherever you want to defend this font, like this: http://screencast.com/t/HkVYzvlff2

For more information about font customization, please consult our documentation here: https://forum.tagdiv.com/using-custom-fonts/

I have tested the adding new custom fonts of my side according to above tutorial and everything seems to work as expected, by default, without untested plugins.

I hope this helps and let us know how it goes!

Thank you for the message!

Hi wpmu,

Please notice that the js theme file is quite complex and if you are not aware of the steps in this regard you cannot accomplish to do what you want to achieve. The js core file is here -> http://screencast.com/t/6VpnYiZdVTNZ

Thanks for your understanding!