Hello heathcliff,

Please notice that your bounce rate cannot drop down so suddenly, after updating the theme. Unfortunately, bounce rate is very ‘individual’ for every website so there is no general advice I can give you to improve your bounce rate.
You can maybe follow this topic here: https://support.google.com/analytics/answer/1009409?hl=en – https://support.google.com/analytics/answer/1745147

Regarding on the second request, please try to check your General Modal Image from your Theme panel, like this -> http://screencast.com/t/pXEiea78b Also if you want to use some external link for your images, please notice that only for these you will have to disable the modal image manually for each other and the general image will have to be disabled and for those who want to have the modal image you will have to manually activate when editing the photo. -> http://screencast.com/t/Vm7jnYvWa

Thank you for your understanding!

Hi,

In order to remove more from author you can use 2 methods:
The css method:

.td_block_related_posts .td-related-right {
display:none;
}

or you can edit the theme files: comment out or delete this part: http://screencast.com/t/Okmq7lxTDzGd

I hope this helps.

Thank you!

Hello poppeto,

Unfortunately, our theme does not have such an option for it using the Theme panel, sorry! You can do it only if you add all of these through code. As a hint, you will have to use the wp_enqueue_style() function from WordPress as we use it in our theme for adding the Woocommerce style, something like this -> http://screencast.com/t/hb0q6HUYuRE For more references about this method, please check the Codex documentation here -> https://developer.wordpress.org/reference/functions/wp_enqueue_style/ Please notice that is not a simple task and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello Eurorus,

Just in case, please try to make a full back-up for your data. Please notice that all your information will be loaded in your database and when you switch your theme to another one, all of these will be recognised by the new theme.

Hope this helps!

Thanks for your understanding!

Hello rakhwanna,

Unfortunately, our theme does not have such an option for it, sorry! If you want to achieve the similar layout of your theme, please notice that you will have to do it yourself because we cannot provide customization services at the moment, sorry! If you want to develop more levels in our theme and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you. Also, you can try to find some plugins with this functionality and see how these will work for you.

Thanks for your understanding!

Hello Eurorus,

The theme is still 7.3 but the fix was implemented after 7.3 was released. Please download the theme again, delete your current theme and install the freshly downloaded one. The version is the same but the fix will be present.
As an alternative, here is the fix needed:
Add this code in the mobile theme’s function.php:
td_global::$td_options = get_option(TD_THEME_OPTIONS_NAME); //read the theme settings once
It should look like so: http://screencast.com/t/ke18K42lG

Thank you!

Salut Alex,

Daca vrei sa adaugi mai multe surse si ‘via’, te rog sa te referi la urmatorul topic deoarece acolo am explicat toti pasii care trebuie urmati pentru a adauga inca un camp pentru sursa -> https://forum.tagdiv.com/topic/source-name-source-url/ Acelasi lucru trebuie sa il faci si pentru ‘via’.

O zi superba in continuare!

Hello heathcliff,

Please notice that there is used the post template default. For more information about our post templates, please check here -> https://forum.tagdiv.com/post-templates-2/
For example, you can try to use this -> http://pastebin.com/9unBPSW8

Thanks.

Hello xDann020596,

As I noted above is just a general setting for Cloudflare. Please notice that we have not tested the Amazon Cloudflare and we are not aware of their functionality, sorry! If you fail to solve the problem, please consider hiring a freelancer/developer to help you in this regard, please this type of request involve custom work (optimization settings) and our support policy are not covered by these, as you can see here -> https://forum.tagdiv.com/support-policy-2/

Thanks for your understanding!

Hi lethow,

Do you have any custom implementation to your website? As you can see, by default, the right position of the top Ad is below the mobile menu and not above it, as you can see here -> http://screencast.com/t/M7v6lNm2GT5 You can provide your website URL so I can inspect it closer.

Thanks.

Hello lethow,

Refer to the following topic here -> https://forum.tagdiv.com/topic/editor-and-sidebar-line/

Thanks.

Hi lethow,

Try the code below.

.error404 .td-a-rec-id-header_mob, .page .td-a-rec-id-header_mob {
display:none;
}

The result -> http://screencast.com/t/JvuYb4hovt

Thanks.

Hello wolvering,

I have checked your website and your source page and I saw that you are using a lot of untested plugins which might interact with the code of the theme and cause a lot of unknown issues. First of all, please try to disable the lazy load from Theme panel and check the results. Also, if your problem is still there, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello zcarmichael,

Please notice that each demo has own design style and if you want to use the News Magazine style, you will have to install this demo without content and then you can create all your own content or you can install the demo with the content and then edit this with your content but please notice that this last way is not fully recommended because in the future, you will want to change this layout and you disable this demo, you will loose all the data and while if you create your own content (not editing the existing one), all of this will have loaded in the database.

Thanks for your understanding!

Hello Greg8406,

Unfortunately, until now we have not received any bad reports in this regard and we are not aware of this type of problem because it is not theme related, but only for hosting provider related. Please try to search an online solution or you should try to change your hosting provider to another.

Thanks for your understanding!

Hi patilabo,

Please provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks.

Hello brianzulberti,

Please notice that we recommend only the plugins which have been tested with our theme because for others we cannot say for sure if these will work as properly with our theme because it has not been made any tests in this regard. Perhaps, some users can recommend you other plugins

Thanks.

Hello maxlaxoc,

Unfortunately, our theme panel does not have such an option for it, sorry! You can do that only through code. You will have to use a bit of CSS code in order to achieve as you wish. Please refer to the following topic here -> https://forum.tagdiv.com/topic/background-photo-in-header/ Also, if you want to add another banner for each category, you will have to get the category ID for each category you will have to add this and add it to your custom CSS.
Please notice that is not a very simple task and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks.

Hello Kayra,

I have checked this feature on my side and everything seems to work as properly. Please check your system status and if it is not increased to the higher value please do it according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for the message!

Hello AndreBoni,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your problem. Also, please provide the link of this topic so we can easily identify you. In the future, if you will have some problems with our theme, please do not post in that topic. Create another one.

Thanks for your understanding!

Hello rade,

Please provide more details about exactly where you want to add your category tag through providing some useful screenshots. Also, provide your website URL so I can inspect it closer. I need this, so I will be able to provide a more accurate code.

Thanks.

Hello euklidis,

I have checked your images and I saw that your mega menu is not right set up. Please notice that this type of feature uses only the subcategories and sub-categories. -> http://screencast.com/t/NMhnFvtaTlx http://screencast.com/t/GO8fRib2WhbE For more information about mega menu, please check here -> https://forum.tagdiv.com/mega-menu/

Thanks.

Hello lugiery,

Please try to disable all your plugins, leave just Visual Composer to active and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, your will have to increase your system status parameters according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
For more references in this regard, please check here -> http://www.wpbeginner.com/wp-tutorials/how-to-fix-are-you-sure-you-want-to-do-this-error-in-wordpress/

Hope this helps!

Thanks.

Hello flameblue59,

Look at this -> http://screencast.com/t/7oJ4tp0q Update your Visual Composer because is required. For more information about how you can update the Visual Composer, check here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks for your understanding!

Hello scoutfund,

If you want to disable the meta info for a certain post, you will have to use the own post id like this -> http://screencast.com/t/7XbxhIJSv

.postid-344 .td-module-meta-info{
display:none;
}

Hope this helps!

Thanks for your understanding!