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Catalin
tagDiv Staff

Hello recons,

Yes, both of them says revslider.zip but please notice that the Revolution Slider 5 has the own folder with this name, as you can see here -> http://screencast.com/t/Xutqg75XRR4 The other one revslider.zip is Revolution Slider 4 and we have still left in that place because some customers still use this version.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello chrisada,

Please notice that, at this moment, these are the Google Fonts which are available in our theme. Perhaps, in future updates, we will improve this list through adding another google fonts but we cannot say for sure if this will be implemented or not because it depends on developer’s decisions.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Larane,

Please ensure that you have cleared all your caches, purged CDN files if you are using the CDN system in order to achieve best results in the theme. Also, if you problem is still there, please provide your website URL so I can inspect it closer.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello ntvweb,

Please try to use the following code and place it in Header Ad area, like this -> http://screencast.com/t/rZGNA6kno and the code is ->
<div class="td-all-devices"><a href="#"><img src="http://dev.ntv.ca/wp-content/uploads/2016/07/Header-e1469540959103.png"/></a></div>
The result you should see here -> http://screencast.com/t/nlEQLI0YACe and if you want that you image to be fully right aligned, please try to use the next custom CSS code to do that.
The code is ->

.td-a-rec-id-header img {
margin-right:0;
}

The result you should see here -> http://screencast.com/t/0KCXdoSqgWD

Thanks for your understanding!

Catalin
tagDiv Staff

Hello gsmadvert,

Actually, if you want to use the ‘Homepage post’ element from Visual Composer to your category page, please notice that you will have to use the do_shortcode method in order to achieve as you wish. First of all, you will have to create the shortcode using the Visual Composer editor, like this -> http://screencast.com/t/7lbVJ3Fm2Sz -> http://screencast.com/t/VM5LKmMUv0i -> http://screencast.com/t/LO6nrg2cHM1o and the snippet of the code which has to be added in the corresponding category post style used by you are the following code ->
<?php echo do_shortcode('[td_block_homepage_full_1]'); ?>
For example, if you are using the category top posts style 1, you will have to add this code in td_category_top_style_1.PHP, like this -> http://screencast.com/t/txOSy4wD and the result you should see here -> http://screencast.com/t/ewi0BhnetwL

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Gabo,

Unfortunately, our theme does not have such an option that offers you a simple way to change the structure of menu on mobile mode, sorry! If you want to do these changes, please notice that this is not a simple task and require to do some additional customizations through code that involve custom work. If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello ntvweb,

I have re-checked your source page and I saw that your code is not right implemented Please keep in mind that you must have the td-a-rec and all of these classes to achieve better results, as you can see in our demo preview, here -> http://screencast.com/t/xQqyypTfcd -> http://demo.tagdiv.com/newspaper/ Please try to implement the exact steps which are presented in our documentation, clear all your caches and test again.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello mubasshar,

Unfortunately, our theme does not have any option for it and if you want to implement this, please notice that is not a simple task and require to have a solid knowledge of PHP and Java Scrip in order to achieve as you want. If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello ntvweb,

If you want to move to the right, without any distance, please change the value for left parameter, using the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-video-play-ico img {
left:0;
}

The result -> http://screencast.com/t/eIqdzqLl

Thanks for the message!

Catalin
tagDiv Staff

Hello chrisada,

Unfortunately, we cannot have all existing fonts, sorry! If you want to have these types of fonts please notice that you will have to add them manually in Theme panel, according to this topic here -> https://forum.tagdiv.com/topic/custom-font-2/

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello OverPress,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect the problem. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello shoguns60,

Please notice that this is the way that was designed the Mobile Theme regarding on Smart List and it is not a simple task to change the structure of it, sorry! However, if you want to change this, please notice that you will have to alter the code from the td_smart_list_mob_1.php core file, like this -> http://screencast.com/t/VU3KoUqD which is so sensible feature that if you do not have a solid experience in this regard you can break this. If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Akhil,

In a future update, it is possible but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not, though. Until we can do it, you can use a plugin.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello jiyuu19th,

Please provide your website URL so I can inspect your Facebook. Also, please provide more information about your problem…also you can attach some screenshots where to explain the problem. An important role in this regard has the Seo Yoast plugin through which you can control this. For more references in this regard, please consult this tutorial here -> https://forum.tagdiv.com/facebook-share/

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello razakey,

Your Visual Composer must be updated to the latest version 4.12 First of all, you will have to disable/delete the old plugin from your Theme panel and then install it the plugins from Premium Plugins. You can try the above steps.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Mihael Sanko,

Please try to purge CDN files if you are using the CDN system, clear server caches for your dedicated server and if you do not have any access to do it, please request this to your hosting provider and use only the plugins that come bundled with our theme and not untested plugins to rule out the conflicting between plugins. However, if your problem is still there, please make a new clean install from scratch and check the results. Our theme is fully tested with mobile theme plugin and should not appear any issue in this regard because it work as properly.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Sarrie,

Please notice that all of these changes could be done when you edit your homepage. There you will see all the ROWS and the COLUMNS and you can add anything you like. Also, if you want to change the banner you will have to edit the Revolution Slider content. Please refer to our documentation here -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/ If you want to add some of this Slider, you will have to create your own slider using this plugin. For more information about how you can use this plugin, please try to read the documentation and then try to implement yourself this slider -> https://www.themepunch.com/revslider-doc/slider-revolution-documentation/ If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello boos11,

Please ensure that you are using the latest version of Visual Composer 4.12 and also, try to disable all the active plugins, leave just to active only this plugin and see how it will work. Also, if your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect the issue. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello tollywoodfans,

Please try to make a new clean install from scratch with the latest version of the theme and also, without any untested plugins to ruling out the conflicting plugins and test check again and see how it works. As my colleague Bogdan said you above, we have not encountered this type of problems until now.

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello denny,

Please notice that our caching plugin which we recommend for using is WP Super Cache because it is checked with the theme and seems to work as properly. For more information about this plugin, please check our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello ch.rammohan

Please notice that the Zoom effect is working only for Grids and not for Blocks/Modules. I have checked your website, a Grid from your site and I saw that the Zoom Effect works fine ad you can see here -> http://screencast.com/t/bGLzI2LqJP

If this is not what you mean, please provide more details and give some useful screenshots so I can provide a more accurate response.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello adriana84,

Please provide your website URL so I can inspect it closer this type of problem. If you do not want to give here your website URL, you can send us an email at contact@tagdiv.com with your credentials (wp-admin) so we can further inspect the issue. also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello thedowntowndweller,

Unfortunately, I do not exactly understand what you want to achieve. Please notice that these are the only options from fonts which might be set in Theme panel from Post title, like this => http://screencast.com/t/To6yet5o What do you mean exactly?

Thanks for the message!

Catalin
tagDiv Staff

Hello blkphoenix66,

Please try to update the theme to the latest version of it ->Newspaper 7.2, Visual Composer 4.12 and Social Counter 4.1. Do this update using the FTP method, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ First of all, please make a full backup for all your data to rule out the way to lose your data.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello André,

Please notice that there are modules and if you want to disable the comments box you will have to grab these settings, like this -> http://screencast.com/t/qy9NtkCK

Thanks for your understanding!

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