Hello livingtosmile,

Please notice that the ‘About Us’ is just a section from your Footer where you can add some description about your website, like this -> http://screencast.com/t/o3hQVwhe -> http://screencast.com/t/Wkfb26Hglp and it is not necessary to have a page for this section.

Thanks for your understanding!

Hello

Unfortunately, no plugin of them has not been tested with our theme and we cannot make any recommendation in this regard, sorry! As you can see through our forum, a lot of users are using the Wordfence Security plugin without problems. Perhaps, another client will see this topic and can give a suggestion in this case.

Thanks for your understanding!

Hello Palathil,

1)Please try to read our documentation regarding on Video Playlist element, from here -> https://forum.tagdiv.com/video-playlist-2/
2)All the changes you will have to make yourself from backend, like this -> http://screencast.com/t/zdtkyctLJz
Please be more specific regarding on your problems because I do not know how it looks your backend.

If you need more assistance in this regard, please provide more useful screenshots so I can identify your problem and also so I will be able to provide an accurate response. Also, you will have to provide your website URL.

Thanks.

Hello Cristi,

Yes. Please notice that you want to add some widgets to your sidebar in frontpage, you will have to use the 2/3+1/3 layout from Visual Composer and then use the Widgetised Sidebar element, like this -> http://screencast.com/t/k8UuuFByvM2j For more information about sidebars, please check here -> https://forum.tagdiv.com/smart-sidebar-2/

Thanks for your understanding!

Hello pawwel,

I am glad that now it’s working.

Thanks for the message!

Hello brianjcameron,

Thank you for your message and this could be more useful for our clients.

Hello Boddickerdk,

Please notice that the best way to remove this is from your backend, manually for each block and another option would be to use a bit of CSS code to hide them. If you want this, please provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks.

Hello wethepvblic,

Unfortunately, our theme does not have such an option implemented, sorry! If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello crazydiver,

It is possible this thing if you are using a bit of CSS code to hide the header ad for certain posts, using the posts ID.
Below I gave you an example for a certain post which have this post ID -> postid-3050.

.postid-3050 .td-header-rec-wrap{
display:none;
}

The result you should see here -> http://screencast.com/t/HG8A7mv4

You will have to try the similar method for your side and see how it will work.

Thanks for your understanding!

Hello momo,

I have done a lot of tests in this regard with as Administrator, Subscriber, Author and this option seems to work like a charm. Please ensure that you correctly set this option from here -> http://screencast.com/t/Q2Ve9039zlWf
Make sure if you are using the latest version of the theme (and required plugins) and also, the latest version of WordPress (v.4.5.3).
Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello GadgetViper,

Please notice that until now we do not have any bad reports in this regard and we cannot provide any response in this case because I cannot recreate this issue, sorry! Please ensure that you are using the latest version of the theme and required plugins (Visual Composer 4.11.2 and Social Counter 4.1) and also, the latest version of WordPress (v.4.5.3). Clear all your caches and check again.
So, if your problem is still there, please try to switch your theme to a default one and check the behaviour in this case. For more details, you can make a mini-video so I can see what happens this problem.

Thanks for your understanding!

Hello Juan1tete,

Unfortunately, I do not exactly understand what you mean. Please be more specific and provide more details about what you want to achieve so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello Achimzwo,

I hope that you want to display and the search icon and that’s why I gave you this code ->

.header-search-wrap {
display: block!important;
}

Please ignore it or delete if you add it in your custom CSS Area and the search icon will be hidden.

Thanks.

Hello amitmadhra,

1)Unfortunately, our theme has not been tested with Google Material Design and we have no idea if it will work with this, sorry! If this supposes that the layout of the theme to be modified, please notice that you cannot bring the best results because our theme does not support to increase/decrease the layout and as you can see, it is already responsiveness.
2)Unfortunate, we cannot help in this matter as we have not even tested The Ultimate Addons for Visual Composer. The plugin author is the one that can shed light on the subject.
3)Unfortunately, this type of plugin is not tested with our theme and we have no idea about the theme behaviour with this plugin and also we cannot say for sure if it will work as expected with the theme. Notice that we cannot provide support for untested plugins.

Thanks for your understanding!

Hello schindyguy,

Please notice that the Description appears only for images which are set to the Attachment page, otherwise, this element will not appear and therefore, the description will never appear nor in smart list. For more information about this case, please refer to this topic here -> https://mor10.com/power-of-wordpress-image-metadata/

If you refer to something else, please provide some useful screenshots and provide more details about your problem so I will be able to provide a more accurate response.

Thanks.

Hello oshershalom,

First of all, please ensure that you are using the latest version of the theme and required plugins and then please ensure that you have added an valid google plus ID in order to achieve best results.

Thanks.

Hello mboydnv,

For your first request, please try to use the code below and place it in Theme panel->Custom CSS area.

The code is ->

@media (max-width: 1018px) and (min-width: 768px){
.sf-menu .td-icon-menu-down {
display: none;
}
}
@media (max-width: 1018px) and (min-width: 768px){
.td-header-style-6 .td-main-menu-logo {
margin-right: 8px;
}
.td-header-menu-wrap-full{
height:initial!important;
}
}

The result you should see here -> http://screencast.com/t/vhoiagMpE

For your second request, please notice that that whitespace come from your sidebar because this is too short for your page content and if it is fixed when you scroll down you will bring that white space. You will have to try to make your sidebar being in sticky mode and then through this method you can get rid of it this space. For more information about smart sidebar, please consult our documentation here -> https://forum.tagdiv.com/smart-sidebar-2/

Hope this helps!

Thanks for your understanding!

Hello zingolo,

Thanks for your videos. Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect the problem. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understandng!

Hello Filip86,

Through ‘old source code’ I have wanted to mean the code which you had from another theme in the past, not ours and which you have to adjust and implement them in our code source, do you understand me?

Thanks for your message!

Hello pixelonline,

Please notice that when you customize your homepage in the backend, you can to chose the position of your desired block as you wish. For example, if you have a PERFORMANCE TRAINING block and you want that certain post to be displayed in this block, you will have to filter the block by a category which contains your post in order to achieve as you wish, like this -> http://screencast.com/t/IkvR9bP74C1B
For more information about this, you can try to read our documentation regarding on what can be used the Visual Composer in the correct way, like this -> https://forum.tagdiv.com/how-to-use-visual-composer/ Also, you can watch our video tutorial from our YouTube channel where is presented the important steps in order to create a homepage, like this -> https://www.youtube.com/watch?v=LC7iz-v-zIY

Hope this helps!

Thanks for your understanding!

Hello GuideMoba.Com,

First of all, please try to disable all the active plugins and leave just Visual Composer to active and Font Awesome 4 Menus, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins and after that, please ensure that you have correctly set it the Font Awesome 4 Menus, corresponding on with our documentation here -> https://forum.tagdiv.com/how-to-add-icons-in-menu/ Please notice that this type of plugin is fully tested with the theme and it seems to bring best results in this regard.

Hope this helps!

Thanks for your understanding!

Hello Cedric,

For more investigation in this regard, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and FTP access so we can take a look over on your site and also, so we can provide a more accurate response. Please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello msampath18,

Please try to increase the memory_limit in your php.ini file: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP For more references in this regard, please check our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Also, make sure that you upload the newspaper.zip theme file, not the newspaper-ft.zip file.
Let us know how it goes.

Thanks

Hello roca01,

Please try to check and this field from your Theme panel->Mobile Settings, like this -> http://screencast.com/t/7jMHyP6v26w and try to set from there the mobile menu. Please ensure that you have cleared all of caches and test it again and check the results.

Thanks for your understanding!

Hello BeeSens,

Yes, please notice that is not an easy way to achieve this and if you do not have a solid experience in this regard you can break the layout of the theme. If you are not aware of these steps, please consider hiring a freelancer/developer to help you.

Thaks for your understanding!