Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Catalin
tagDiv Staff

Hello Achimzwo,

I have checked your website and I try to make a quick CSS for aligning your main menu. Please try the code below and place it in Theme panel->Cusotm CSS area.

.sf-menu a.sf-with-ul {
padding-right: 5px;
}
.header-search-wrap {
display: block!important;
}
.td-header-menu-wrap-full{
height:initial!important;
}

The result -> http://screencast.com/t/7NSNLseT

Thanks for your understanding!

Catalin
tagDiv Staff

Hello drae,

First of all, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
I have checked your website in the mobile mode and I saw that you have the Chinese symbols instead of social icons and mobile menu. Usually, this kind of error appears when using CDN or loading fonts from a different source.
The solution to this issue is simple. You will need to add some code to your .htaccess file like this post suggests: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Hope this helps.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello tschneeee,

I guess that you want your menu to be just on one line, right? So, please notice that your menu items numbers are too much, the behaviour of this will be to fall down to the second line. If you want to avoid this behaviour you should decrease the menu items number or you can try to decrease the font size of them and the space between them.
If you need more assistance in this regard, please provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate code.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello HugoDe,

Please notice that the H1 tag is just put for the logo. So, if you are using a picture as a logo, practically, it does not make any sense to write a text in it. You can try to use the another header style which support the Text Logo for header and then this will be targeted with H1 tag, like this -> http://screencast.com/t/6nqWbTRe

Hope this helps!

If you refer to something else, please provide more details about what exactly you want to achieve and you can explain this providing some useful screenshots so I can better understand.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello alanmtzh,

Please ensure that you have selected the full size for your image when you set it for your background, like this -> http://screencast.com/t/x08jN9ndBP
I have tested on my side and everything seems to work as properly the background image will not be pixelated.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello brianjcameron,

It seems that your Source Name&Source URL are serialized from your database and if you want to add them in the new database you will have to unserialize. Please notice that is not an easy way to do and if you are not aware of the steps which you needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment and this type of task is not covered by our support -> no theme related, sorry! For more references in this regard, you can check the following links, like this -> http://php.net/manual/en/function.unserialize.php and here -> http://stackoverflow.com/questions/6819487/unserialize-data-of-database

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello pawwel,

If you have the latest version of the theme with the latest version of the required plugins and if your Twitter is not working, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect the problem. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Glitched,

I have checked your website and I saw that you author name has the display:none attribute and that’s why you cannot see it. Try the code below to display it using this ->

.td-what .td_module_wrap .td-post-author-name{
display:block;
}

Unfortunately, for your second request, our theme does not have such an option for this type of date. Please notice that all the settings for date format you can do in your panel, General-Settings, like this -> http://screencast.com/t/ionW4R6Rakob For more information about Formatting Date and Time, please check the Codex, here -> https://codex.wordpress.org/Formatting_Date_and_Time

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello indebuurt,

Far as I know, this type of problem has been fixed in the meantime. Please ensure if you are using the latest version of the SEO Yoast (v.3.3.2) Also, please try to update the theme to the latest version of it (Newspaper 7.1.1), clear all your caches and test it again and check the results. For more references for this, please consult here -> https://github.com/Yoast/wordpress-seo/issues/4328

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Achimzwo,

If you need an accurate code, please keep in mind that to do that is require for your website URL so I can inspect it closer, right?

Thaks for your understanding!

Catalin
tagDiv Staff

Hello HugoDe,

You will have to edit the logo-h1.php file in order to achieve as you wish, like this -> http://screencast.com/t/dsXpZkDXdDGx This task involve custom work and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks.

Catalin
tagDiv Staff

Hello tintin,

I have tested this code on your side and seems to work as properly, as you can see here -> http://screencast.com/t/Ddzyb8Viv Please try to add the !important tag like the above image.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello cbritton,

Please keep in mind that the theme files have been fully scanned when it have gone from us and also, the Envato Market re-scanning all of them before the download process and therefore, the possibility that the theme files to be infected are null. Until now, we do not have many bad reports in this regard and at the end, the problem, in this case, it turned out to be from the user because the theme files were infected by own computer. I suspect this problem being from your PC device…please check the security of this, try to remove all the theme files and then try to re-download all the theme files from the Theme Forest to rule out any possibilities to infect all of these on your computer. As a hint, you can try to do this process from another PC which is not infected and check the results.

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello roca01,

To achieve best results you will have to declare the menu from the wp panel in order to achieve best results, from Manage Location like this -> http://screencast.com/t/WJtGsBlYQc0j

If you refer to something else, provide more details.

Thanks.

Catalin
tagDiv Staff

Hello Glitched,

I have tested on my side your code provided and seems to have some errors in console with it. Please try to use the code below and check the results.

jQuery(document).ready(function(){
//var wid = $("body").width();
//var wrapwid = $("#td-outer-wrap").width();
// var newwid = wid – wrapwid;
jQuery(".td-banner-wrap-full").css({"margin-left": "20px"});
});

In future, for more references in this regard, please check this topic here -> http://stackoverflow.com/questions/3931529/is-not-a-function-jquery-error

Thanks.

Catalin
tagDiv Staff

Hello pabu1999,

I guess that you want to replicate 1:1 your website which is using our theme with the others from the right side from your screenshot, right? Unfortunately, this is not an easy way to do this because here is talking about two different themes with two totally differents layouts and to achieve this involve to do a lot of additional customizations that involve custom work. As you can see in our documentation, we do not have any header style which supports the weather widget on it. It could be put only in content or in the sidebar. If you need to achieve that layout and you are not aware of the steps which you are needed to take in this regard, please consider hiring a freelancer/web designer to help you in this project because we cannot provide this type of service at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello vdesrl,

Please ensure that this problem does not come from your untested plugins and try to disable all of them to rule out the conflicting plugins and then please ensure that you have correctly set it from own block settings according to our documentation here -> https://forum.tagdiv.com/block-settings-tutorial/

If your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect the issue. Also, please provide the link of this topic so we can easily identify you.

Thaks for your understanding!

Catalin
tagDiv Staff

Hello,

You can use the code below if you want to display inline the date and the author name for your module. Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-what .td_module_6 .td-module-meta-info {
display: inline-flex;
}

Thanks.

Catalin
tagDiv Staff

Hello michaelcommons,

Unfortunately, this is not a theme change but is just only from Visual Composer stuff and we cannot alter the plugin code in this regard, sorry! The only way, in this case, is to change the classes which were changed, like this -> http://screencast.com/t/HZWx7jfQmk

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Elias,

Unfortunately, I cannot access your website !!!
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect the problem. Also, please provide the link of this topic so we can easily identify you.

Thaks for your understanding!

Catalin
tagDiv Staff

Hello mboydnv,

First of all, please notice that so it should look your SAY WHAT demo menu, like this -> http://screencast.com/t/eXtv6npfi I have checked your website and I saw that your main menu has been a bit of broken in iPad mode…but I have noticed that you have some additional customization through code that causes these secondary effects. Please try to revert the theme to the default state and then check the results because we cannot provide support for your additional customizations, sorry! Plese try to disable all the active plugins, leave just Visual Composer, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Also, if your problem is still there after this, you can send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your problem.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello calebjacobo,

Unfortunately, our team cannot provide custom work at the moment, because we are a small team and we only handle with support services for our theme and also we are working hard for developments and improvements to our theme.
Also, please notice that here is just a popular community and perhaps one of ours user/customer will be glad to help you. Usually, we recommend the developers from studio.envato.com.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello MasteringHealth,

In you want to hide the comments, please notice that you can do this from your Theme panel->Post settings, like this -> http://screencast.com/t/ENQCAiyK
If you refer to something else, please provide more details and also, your website URL is required for receiving an accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello Tale,

I have checked your website and I saw that you are not using the mobile theme, right? The default mobile responsiveness version is now enabled on your side and this will display you all the blocks from your desktop mode in the mobile mode in responsiveness mode. Plese notice that the default sorting of our theme is by latest but if you want to change it for every block, this can be done from block settings from every block, like this -> http://screencast.com/t/TX0FER9LA For more information about block settings, please check our documentation here -> https://forum.tagdiv.com/block-settings-guide/
If you refer to something else, please be more specific about what you want to achieve because now I do not exactly understand what you mean through your above topic. Also, you can provide some useful screenshots which exactly explain your problem.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello dreammy,

Please try to refer to this topic here -> https://forum.tagdiv.com/topic/hide-more-from-the-author/ because there was debated this problem and also, there you will find the steps which you are needed to take if you want to get rid of it.

Thanks for your understanding!

Viewing 25 posts - 18,726 through 18,750 (of 23,298 total)