Hello kambyz,

So, please notice that this type of feature is useful when you are not using the page builder plus page title template. Before this, you will have to add it manually on the page, using some text blocks with H1 text. This request was from several users and we have found this solution and have implemented in our theme. Please notice that the SEO Yost using the same method to display the H1 tag for official site, like this -> http://screencast.com/t/4wYyNEDgNJmf
If you want to get rid of this H1 logo, you will have to follow the steps -> http://screencast.com/t/HkuuAayUyX4U ->> this is an example to the header style 1. So, if you are using the header style 3, you will have to make this change in header-style-3.php.

Thanks for your understanding!

Hello blogwire,

Please keep in mind that these types of requests involve custom modifications and we cannot provide these types of services at the moment, sorry! As a hint, you can use a bit of CSS to increase the height of your main menu. Try the code below ->

.td-header-menu-wrap-full{
height:40px!important;
}
.td-header-style-5 .td-main-menu-logo a {
line-height: 40px!important;
}
.td-header-style-5 .td-main-menu-logo img {
max-height: 40px!important;
}
.td-header-style-5 #td-header-menu {
min-height: 40px!important;
}
.td-header-style-5 .sf-menu > li > a {
line-height: 40px!important;
}
.header-search-wrap .td-icon-search {
line-height: 30px!important;
}

The result you should see here -> http://screencast.com/t/lduISaiTIF

If you want to display the social icons, you will have to activate them from the Theme panel, like this -> http://screencast.com/t/LIygEEtq94ju

If you need to customize your theme and you are not aware of the all steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello Dprasad,

I do not exactly understand what you want to mean. Please notice that the Popular 7 days is one type of sorting and it is used for blocks to display you the most Popular posts from 7 days. You gave me a single post and I do not understand where is the issue? Provide more details about your problem, so I will be able to provide a more accurate response. In order to achieve best results with this type of sorting, please ensure that you have fully followed all the steps which are presented in our documentation here -> https://forum.tagdiv.com/7-days-post-sorting/

Thanks for your understanding!

Hello esplota,

Please check again if you are using the latest version of the Theme with Visual Composer on 4.11.2 and also, make sure if this process was made only via FTP because this is the surest method in this regard. Try to clear all your caches and test it again. Also, if you are using some untested plugins, try to disable all of them and leave just Visual Composer to active and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
So, if your plugin is still there after these changes, please try to make a new fresh install from scratch with the latest version of the theme, leave just Visual Composer installed and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello bessyarteaga,

Please note that our theme does not have any control over the Facebook sharing, but only the Seo Yoast plugin. If you do not use it, try to instal and then you will have to read our documentation about Facebook Sharing in this regard, like this -> https://forum.tagdiv.com/facebook-share/ and also, you can check here -> https://yoast.com/social-media-optimization-with-wordpress-seo-by-yoast/ Try to clear all your caches and check the results.

Thanks for your understanding!

Hello zeeshan,

I have tried to check your screenshot but no success. It requires being logged in. So, please provide some valid screens so I can identify your desire and also, so I can provide a more accurate response in this regard.

Thanks.

Hello dirk,

Please ensure that you are using the latest version of the theme which is Newspaper 7.1.1 and also, makes sure if you have fully updated your required plugins to the latest version of them -> Visual Composer 4.11.2 and Social Counter 4.1 (these processes have to be made via FTP because this is the surest method in this regard) Try to clear all your caches and test it again.
So, if your problem is still there after these changes, please try to make a new clean install from scratch, with the latest version of the theme and try to test the theme with the default settings, without any untested plugins but only with Visual Composer.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello Jose,

Please turn on the background feature and then please let me know so I can inspect your website URL on the Google Insights so I can check what type of warnings appear after this and maybe I can provide a solution in this regard.

Thanks for your understanding!

Hello crypthis,

As I can see, you are using the AdSense plugin and this type of feature is untested with our theme and we cannot provide support for untested plugins, sorry! Being untested with the theme, we cannot say for sure if it will work 100% as expected with the theme, sorry! Please try to contact the author plugin, tell the problem because he should be able to provide a more accurate response in this regard because this is not theme related.

Thanks for your understanding!

Hello bombagiu,

Replied via another topic. On the future, please do not make the twice thread with the same request.

Thanks.

Hello Caum,

I suppose that you want to use the Blocks in the Sidebars, right? So, if you want to do that, you will have to use the Visual Composer when you edit your homepage and add what kind of block you want in order to achieve the desired layout, like this -> http://screencast.com/t/pqWZn389ZF For more information about how you can use the Visual Composer, please consult here -> https://forum.tagdiv.com/how-to-use-visual-composer/ and also, this video tutorial could be more useful for you -> https://www.youtube.com/watch?v=LC7iz-v-zIY
If you refer to something else, please provide more details, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello Caum,

The modules are used to create the Blocks. For more information about our modules which are used to create the blocks you will find in Theme panel if you check the Excerpts section, like this -> http://screencast.com/t/pgLiFPZH

Hope this helps!

Thanks for your understanding!

Hello ericshun,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect the problem. Also, please provide the link of this topic so we can identify you.

Thanks for your understanding!

Hello Noxar,

For your first request, I suppose that you want to hide the Latest from the drop-down category filter. If you want to do that, you will have to use a bit of CSS code for achieving that. Try the code below ->

.td-category-header .td-pulldown-filter-display-option li:first-child {
display:none ;
}

The result you should see here -> http://screencast.com/t/lmu4ULaDMZAO

So, please notice that the LATEST sorting when you enter on the category page it cannot be deleted because this is the default theme behaviour and cannot give up easily on this but only from the code and that involve custom work which we cannot provide this type of services at the moment, sorry!

For your second request, I suppose that you are reffering to the TagDiv Gallery Slide, right? So, I have noticed that you are using the RTL mode and the theme has not been designed to be used on this mode, sorry! Our theme do not support the RTL and also, we cannot provide support for this, because it involve to do a lot of additional customizations through code in order to achieve best results in this regard. For more inforamtion about our support policy, please check here -> https://forum.tagdiv.com/support-policy-2/
If you want to disaplay more levels in our theme and you are not aware of the steps which you needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry! Usually, we reccommend the developers from studio.envato.com.

Thanks for your understanding!

Hello FCEmarketing,

Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is possible as your untested plugins to interfere with the theme and damage the layout of the Big Grid.
If your problem is still there after this and if you need more assistance in this regard, please provide your website URL so I can further inspect the problem.

Thanks for your understanding!

Hello Jose,

If you have the background featured activated from the Theme panel, your theme will be boxed and the layout of the Footer and Main Menu will become boxed, like this -> http://screencast.com/t/3nF6pchNI If you want to get rid of this effect, you will have to remove your Background image and the theme will be switched to the normal layout.

Thanks for your understanding!

Hello bombagiu,

I suspect your problem comes most likely from your caching plugin. Please try to clear all your caches, purge CDN files if you are using the CDN system and test it again. The general theme behaviour is to show the ads whether or not you are logged.

Thanks for your understanding!

Hello kawalchhabra,

I have tried to access your links but no success. I get the blank page -> http://screencast.com/t/4Utxz7HsQX3s Please notice that our theme does not have control about Facebook Share but only the SEO Yoast. This type of plugin is fully tested with our theme and seems to work as properly. Try to set that plugin, according to our documentation from this link -> https://forum.tagdiv.com/facebook-share/ Clear all your caches and check again the results. Also, if you are using some untested plugins, please try to disable all of them and leave just Visual Composer to active and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Albert,

I have checked your website and I saw your Ads. Please try to remove your separators and try to use the Div’s method to achieve best results. Please notice that it missed a div and that’s why you do not have this spaces. Try to set your ads according to our documentation here -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

Thanks for your understanding!

Hello zingolo,

Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Thanks for your understanding!

Hello Aang359,

Please notice that the Block 21 uses the module 16 and for this type of feature do not exist any option in Theme panel because it will use the default thumbnail from WordPress (default 150*150px) -> http://screencast.com/t/hiO726xl So, if you want when you have not featured image to hide that placeholder, you have option for it in Theme panel, like this -> http://screencast.com/t/EwtvDZ1T3j4p and then the result you should see here -> http://screencast.com/t/I6LVD53m0 That white space will remain because it is part of Block 21 and you cannot damage the layout for this module because then you will not get good results.
As you can see, that type of pagination is available only for posts and latest articles modules and not for Blocks. For more information about Blocks settings, please check our documentation here -> https://forum.tagdiv.com/block-settings-guide/
The role of the thumb is to crop the image to the certain dimensions -> for more information about thumbnails and featured images, please check our documentation here -> https://forum.tagdiv.com/thumbnails-vs-featured-image-size/ -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Hope this helps!

Thanks for your understanding!

Hello blogwire,

Please provide your website URL so I can inspect it closer. I need to know your website so I will be able to provide a more accurate response because it depends on more factors

Thanks.

Hello keeno79,

Please notice that if you want to keep the sidebar when you use Visual Composer, you will have to create your sidebar using this plugin and not using the sidebar from widgets area. So, if you need the sidebar for pages using the Visual Composer, you will have to use the Widgetised sidebar, element from VC plugin, like this -> http://screencast.com/t/VFTaoZHoo For more information about how you can make your homepage, please consult our video tutorial here -> https://www.youtube.com/watch?v=LC7iz-v-zIY Also, for more information about how you can use the Visual Composer as properly, please check here -> https://forum.tagdiv.com/how-to-use-visual-composer/

Hope this helps!

Thanks for your understanding!

Hello roland1580,

Unfortunately, our post pages have been designed to be used in 1 or 2 columns (with sidebar). If you need to add 3 columns in posts, you will have to use Visual Composer for posts, but please notice that this plugin is not tested on the posts and we cannot provide support for this in that case, sorry!

Thanks for your understanding!

Hello mystudent,

If you want to bring your theme to the black version layout, please notice that is not a simple task and require a lot of additional customization through code that involves custom work. I suggest you to install the Black Version without content and you will bring that layout. As a hint, all the custom CSS code from this version you will find here -> http://screencast.com/t/NPxxvKuuogI You can try to copy/paste this code on your style.css but please notice that it require doing some additional customizations in order to achieve best results. If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because it is not a simple task and we cannot provide customization services at the moment, sorry!

Thanks for your understanding!