Hello crazydiver,

Unfortunately, I cannot exactly understand what you want to mean. Please provide your website URL so I can inspect it closer and also, please provide more details about what you want to achieve.

Thanks for your message!

Hello Jose,

Unfortunately, the footer size for the mobile theme cannot be changed very easy because it is displayed in 2 different spans and could not be moved. As you can see, the same layout it displayed and for our demo version, like so -> http://screencast.com/t/lT0UVmaqTGfM If you want to change this, please notice that this is not a simple task and require to make some additional customizations through code that involves custom work and we cannot provide this type of services at the moment, sorry!

Thanks for your understanding!

Hello djgruber,

Please notice that if you choose to hide it, the menu item it be just hidden but it will be loaded and if you choose to get rid of from your panel, the menu item will not be loaded and this will matter little to your page speed.

Thaks for your understanding!

Hello Noxar,

Please notice that this is the pagination for our Related Articles. If you want to get rid of this type of feature, you will have to switch to another template page as an example ->pagebuilder+page title or default page template. For more information about Related Articles, please consult our documentation here -> https://forum.tagdiv.com/related-articles/

Thanks for your understanding!

Hello Noxar,

Please notice that you here -> http://screencast.com/t/pWkytd8Wo68 you are on a normal page and the “next and previous page” style of pagination is available only for the category page. Please follow the steps from the screenshot that I gave you above in order to achieve that type of pagination, only for the category pages.

Thanks for your understanding!

Hello DominicSicotte,

Please keep in mind that the theme works as expected with the basic Visual Composer plugin and the latest version of it is 4.11.2. Please notice that the Addons are basically other plugins which are not tested with our theme. Please check our list of tested plugins here -> http://screencast.com/t/0Jryg6gK Please notice that as a plugin to work with the theme as expected, this will have to be adjusted (with hard coding) in order to achieve best results. As an instance, the theme was been adjusted and implemented with a lot of hard coding condition to work as properly with Visual Composer and please notice that’s why we cannot adjust every Visual Composer add-ons to work as properly with our theme.
Please keep in mind that we are a small team and we are working hard for improvements, support, bug fixes and not custom work, sorry!

Thaks for your understanding!

Hello Noxar,

Please notice that you can set your category pagination from the panel, like this -> http://screencast.com/t/CDp5IMJIWXJy Please notice that you will have to set the Normal pagination.

Thanks for your understanding!

Hello Noxar,

Please notice that you can set your category pagination from the panel, like this -> http://screencast.com/t/CDp5IMJIWXJy Please notice that you will have to set the Normal pagination.

Thanks for your understanding!

Hello hsm2393,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can identify you.

Thanks.

Hello

I suppose that you want to achieve this layout for your homepage, right? -> http://demo.tagdiv.com/newspaper/homepage-one-top-post/ So, please notice that you can do that using the Visual Composer, Homepage post element, like this -> http://screencast.com/t/GQ3N7KMX7in

Hope this helps!

Thanks for your understanding!

Hello mystudent,

Please notice that this request involve custom work and we do not have the effective time to help you in this regard, sorry! Please consider hiring a freelancer/developer to help you in this case because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello imambudianto5,

I have watched the video tutorial which you gave me. So, here is talking about the Front End Editor option. Unfortunately, our theme does not work fine with Frontend editor and our developers have decided to exclude it from the theme. You can enable the Visual Composer frontend editor by removing this code from theme’s functions – http://screencast.com/t/1N4LB7WhP2jR but unfortunately, will not work properly if you have tag div blocks on the page. Also, please keep in mind that our theme does not have such an option for landing page and it is not supported, sorry!

Thanks for your understanding!

Hello Truman,

Please keep in mind that until now, we have a lot of bad reports regarding on WPML plugin functionality with our theme and found this plugin is not supported by the theme. Please notice that our theme does not have any problems in this regard, also this type of plugin does not have any problems but when the plugin is used in our theme appear these types of issues (Newspaper+WPML=problems). Please notice that our theme is a very complex one which has a lot of code lines and the possibility to create a conflict with another untested plugin is very high.
As a hint, you can use Q Translate X plugin because most of our customers use it and they are satisfied with its functionality. Also, please notice that nor it is not a tested plugin and we cannot provide support for it and also we cannot say for sure that this will work 100% for you. Also, if you do not want to use this plugin, you have to find other plugins with this functionality and test how it works fine for you because we do not have any recommendation in this regard.
I hope that you understand the case with my explanation.

Thanks.

Hello mystudent,

Sorry for my bad understanding. Please try the code below.

.td-icon-font {
border-left:1px solid grey;
}
.td-icon-youtube{
border-right:1px solid grey;
}

The result you should see here -> http://screencast.com/t/bEDOt0ZkS9

Hello imambudianto5,

Please notice that our theme does not have such an option for the landing page, sorry! Also, please show us the tutorial where you have watched the landing page.

Thanks for your understanding!

Hello mystudent,

This is talking about page template. You have the latest articles to the bottom of the page because you are using the pagebuilder+latest articles+pagination page template. So, if you want to get rid of this feature you will have to switch to another page template (default or pagebuilder+page title). For more information about this feature, please check here -> https://forum.tagdiv.com/page-templates-2/

Thanks for your understanding!

Hello ineedsolutions,

Please notice that the playlist from your example is used on the homepage and not on the post page. If you want to achieve the similar layout which looks like on our demo, you will have to use the Playlist element from Visual Composer for your page, like this -> http://screencast.com/t/5kyRYmmWrwTR For more information about playlists, please check here -> https://forum.tagdiv.com/video-playlist-2/ Please notice that the Visual Composer is not tested on the post page and we cannot recommend using it for this type of pages.

Hope this helps!

If you refer to something else, please provide more details.

Thanks for your understanding!

Hello DominicSicotte,

You can do that, but please keep in mind that we cannot say for sure if that full plugin will work 100% with our theme and we cannot provide support for this if this was not tested with our theme. You can do it only by your own risk.

Thanks for your understanding!

Hello wash,

Unfortunately, this type of plugin is not tested with our theme and we have no idea about the theme behaviour with this type of plugin, sorry! If you want to adjust it to work as properly with the theme, please notice that this is not a simple task and this involve custom work and we cannot provide support for implementation plugins at the moment, sorry! Please notice that you will have to adjust it yourself and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!
Here is our support policy: https://forum.tagdiv.com/support-policy-2/

Thanks for your understanding!

Hello mc_kot,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can identify you.

Thanks.

Hello Noomadics,

Please notice that these types of plugins come bundled with our theme and for better results you will have to use the latest version of them (Visual Composer 4.11.2 and Social Counter 4.0)First of all, you will have to disable/delete all of them and then you will have to install them from Plugin area, like this -> http://screencast.com/t/SE7OlnfPuok For more information about how you can update your Visual Composer, please check here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ After updating, try to clear all your caches and check the results.

Thanks for your understanding!

Hello urbanbritain,

Unfortunately, our theme has not been designed to use the category description on the bottom of the page, sorry! Please notice that this is not a simple task and it require to do some additional customization through code in order to achieve as you wish and this involve custom work. So, if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry! As a hint, you will have to consult these topics here -> https://codex.wordpress.org/Function_Reference/category_description -> https://codex.wordpress.org/Function_Reference/get_cat_ID

Hope this helps!

Thanks for your understanding!

Hello hsm2393,

Please ensure that you fully updated your theme to the latest version of it only via FTP because this is the surest method regarding the updating theme. Also, please make sure that you have updated the required plugins to the latest version of them (Visual COmposer->4.11.2 and Social Counter 4.0). Also, if your problem is still there, please try to make a new sub-domain and try to make a new clean install from scratch with the latest version of the theme and check the results. For more information about installing demo, please check the documentation here -> https://forum.tagdiv.com/installing-demos/

Hope this helps!

Thanks.

Hello ihora,

Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that if you are using some untested plugins which could interfere with the theme and also could cause a lot of unknown issues, like this. Also, please ensure that you have fully updated your theme only via FTP because this is the surest method in this regard. So, if your problem is still there, please provide an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page and also, so I will be able to provide a more accurate response. Also, please provide the link of this topic so we can identify you.

Hope this helps!

Thanks for your message!

Hello Truman,

As I have said you above, the WMPL is not tested with our theme and please notice that we cannot provide support for untested plugins and also, we cannot provide support for plugin implementation, sorry! Here is our support policy: https://forum.tagdiv.com/support-policy-2/

Thanks for your understanding!