Hello willysawa,

The code is correct but please notice that in order to load this kind of font instead of Roboto, you need to do some additional customization through style.css and replace all the Roboto with your new code. It is necessary to do this thing because the theme do not recognize this font and it will have to be called with CSS -> this is the behavior of the theme. Please notice that is not a simple task and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thank you for the message!

Hello kuaza,

I have checked your website on the mobile mode and I noticed that is not working. Also, I have checked your console and I saw that you have some js errors -> http://screencast.com/t/Mez2clOBHzaV. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please try this advice and let us know if after this your problem persists.

Thank you for the message!

Hello poiya,

Unfortunately, I cannot find your problem. I need more details about your issue so I can further inspect it closer. Please provide some useful screenshots with your problem, using Jing or your Print screen button. Also, I have checked your page source and I have noticed that you have used a lot of untested plugins which can interact with the theme and also could cause some unknown issues through the theme. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps!

Thank you for your understanding!

Hello gzelasco,

Unfortunately, I do not understand very good what is your problem. If you want to send us a screenshot, you can simply use your PrtScn(print screen) and attach your image or you can use Jing in this regard.
If you need more assistance in this regard, please provide more details so I will be able to provide a more accurate response.

Thanks.

Hello AngelBR,

Our Speed Booster plugin has been designed to work properly with some tested plugins, as you can see in this screenshot -> http://screencast.com/t/ojSRErqBEI8 Please note that the Speed Booster plugin disable itself when an incompatible plugin it’s installed. We added this measure to avoid conflicts with the plugins that won’t allow moving their CSS/js resources at page bottom. To keep it always activated comment or delete the indicated lines from td-speed-booster.php: http://screencast.com/t/RZLIOPUNdqh You can check this topic for more information about speed booster usage: https://forum.tagdiv.com/topic/speed-booster-questions/

Hope this helps!

Thank you for the message!

Hello danimian,

For your second request, I suppose that you are referring to the breadcrumbs feature. If you want to get rid this, you have to disable from Theme panel, like this -> http://screencast.com/t/foDmZORGjn For more information about this, please check our documentation here -> https://forum.tagdiv.com/bread-crumbs/

Hope this helps and let us know how it goes!

If is not what you mean, please provide more details about your desired changes so I will be able to provide a more accurate response.

Thank you for the message!

Hello willysawa,

If you want to add the ad code to appear for each post under the related articles, you have to alter the file where this function are created and also you should use the do_shoretcode method to implement the advertisements as you wish. You have to do changes in td_module_single_base.php file and you have to introduce the following code in the specific place, like this -> http://screencast.com/t/LcyIuQ87
The code is -> $buffy .= do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]');
Before you check your results, please ensure that you have added the code into custom ad 1 field from your theme panel.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello chewak,

Please try to use Unique Articles from your panel, like this -> http://screencast.com/t/TsoIq6GA For more information about this feature, you have to check our documentation here -> https://forum.tagdiv.com/unique-articles/ Another workaround in this case is to use the offset from your each block settings, like this -> http://screencast.com/t/e9juaZn3mL

Hope this helps and let us know how it goes!

Thank you for the message!

Hello hasaanfazal,

Unfortunately, this kind of plugin is not tested with our theme and we have no idea about the behaviour of the theme with this kind of plugin, sorry! As you can see in our documentation, we have a list of tested plugins which the theme works as properly. I know that in this domain are a lot of plugins but please keep in mind that these could damage the theme. Each plugin interferes with the theme and if the theme is not been optimised for this kind of plugin could appear a lot of unknown issues in this regard. In this case, I suspect your problem come from this kind of plugin which interact with the theme and seems to not work as properly. Please keep in mind that we cannot provide support for untested plugins and nor cannot provide customization services at the moment, sorry! I suggest you contact the author of the plugin because he should be able to provide a more accurate clue and also he can guide you in the right direction in this regard.
If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you. Usually, we recommend the developers from studio.envato.com.

Thank you for your understanding!

Hello willysawa,

If you are using more block 9 for your website, and you want to target the specific one, you have to add custom class for each row that contains your block and this you can set from Visual Composer, like this -> http://screencast.com/t/ZQmbJHLEz and then you have to use this code ->

.customclass .td-post-author-name{
display:none!important;
}

Hope this helps!

Thanks.

Hello willysawa,

If you want to add this feature for your side above your menu, you have to use the do_shortcode method in order to achieve as you wish. You have to add the following snippet of the code in header-menu.php file, like this ->
http://screencast.com/t/8XbhMLA0rfZ and the code is ->
The result you should see here -> http://screencast.com/t/HfWKKiEnOF

Thank you for the message!

Hello markg,

Please ensure that you have correctly set your timezone from your WordPress and also please make sure that you local time are the same with your real time, from this -> http://screencast.com/t/r74r1y2MATM I have checked the code from this feature and the function which compare the time uses local time. Also, please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Let us know how it goes.

Thank you!

Hello iambabyd,

Unfortunately, our theme does not have such an option for the smart list to disable the numbering and nor for changes the pagination style, sorry! Please notice that this kind of feature is too sensible and if you are not aware you can break the layout. Your requests involve custom work and also through code changes are needed. Please notice that is not a simple task and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry! If you want to change the structure of these smart lists, you need to change these files -> http://screencast.com/t/t8LbrfuGwE0D
For your last request, you should try the smart list 6,7,8.

Thank you for your understanding!

Hello hvatinat,

I suspect this issue come from your untested plugins. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. For a quick solution, you should try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td_block_wrap {
padding-top: 48px;
}

The result you should see here -> http://screencast.com/t/ESUO79beHcN

Thank you for the message!

Hello benj0612,

Please ensure that you have correctly installed the Visual Composer and also, make sure that you have the latest version of this. Please set your Visual Composer, according to our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ Also, please check your system status and try to increase all the parameters, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Please try to disable all plugins except visual composer, clear cache and reset CDN files if you use it.

Hope this helps and let us know how it goes!

Thanks.

Hello tripledm,

Please specify me on what kind of slider you are referring to, the Big Grid Slider or Slider? Also, please provide more details about what kind of margin/padding you want to remove.

Thank you for the message!

Hello goos3d,

I suppose to be a problem with your hosting provider. First of all, please ensure that your hosting provider has these requirements for their server, like this -> https://forum.tagdiv.com/requirements-for-newspaper/ and then, please ensure that your system status parameters were changes as properly, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, you have to try to check this without your untested plugins because it is possible to be some conflicting plugins and cause this problem, clear all your cache. Please try to switch to a default theme and check if the behaviour is the same.

Hope this helps and let us know how it goes!

Thank you for your understanding!

Hello lospicos,

Please notice that is a custom demo and if you want to have the same layout is required to do some additional customizations. As a hint, you should check this topic, here -> https://forum.tagdiv.com/topic/adding-top-area-like-travel-example/ Please notice that is not a simple task and if you are not aware of the steps of this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thank you for the message!

Hello unixmen,

Unfortunately, our theme has not been designed to offers you a way to increase or decrease the width. Please notice that our theme does not have such an option for dynamic width and we do not recommend to do that through the custom CSS code because the layout of the theme will be damaged. If you want to change the width of the theme to be in full-width mode, please notice that is not a simple task and you will have to adjust the entire theme to the new width for better results. If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide customization services at the moment, sorry!

Thank you for your understanding!

Hello citizenchan,

Probably is a matter of cache memory. Please notice that this kind of feature is too sensible and in most cases this will be damaged if you are using untested plugins.

Thank you for the message!

Hello dbauknight,

If you want to apply or not the code according to the devices, please notice that you can add the code into your advanced CSS box from Theme panel, like this -> http://screencast.com/t/u9ooxMjHY6 for each one.

Thank you for the message!

Hello willysawa,

If you want to use the same method that I gave you above for displaying your ads, you have to use the generated code by your plugin in order to achieve best results and place it in the do_shortcode between braces (‘ your shortcode ‘). Please notice that we cannot provide customization services for untested plugins. If you want to display more levels and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Hope this helps!

Thank you for the message!

Hello pablograna,

Unfortunately, our theme does not have such an option and please notice that is not a simple task what you want to achieve and this involves custom work, sorry! If you want to change the mega menu structure, you have to alter the code from the core file, like this -> http://screencast.com/t/cUAu6YpIhCx If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thank you for your understanding!

Hello willysawa,

If you want to change the color of this gradient feature, you have to use the following code and try to change the RGBA values as you want.

The code is ->

.td-image-gradient:before {
background: linear-gradient(to bottom,rgba(0,0,0,0) 0%,rgba(0,40,5,.8) 100%)!important;
}

The result -> http://screencast.com/t/XMKVAhaCbX5S

If is not what you mean, please provide more details about your desired changes.

Hello Irreverent Gent,

Try to disable all your active plugins, leave just Visual Composer and Seo Yoast to active, clear all cache again, reset CDN file if you use and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
If you need more assistance in this regard and your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so I can further inspect your setup page. Also, please provide the link of this topic so we can know who you are and that the issue is.

Thank you for your understanding!