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Catalin
tagDiv Staff

Hello Carly,

Please try to use the CSS property to make your text bold. font-weight: bold

Hope this helps!

Thanks.

Catalin
tagDiv Staff

Hello rodmvin,

Unfortunately, I think that it is not a workaround to rebuild this post because if you have problems with your code, the problem will appear again. Please keep in mind that your all modifications remain in your database and you will not lose anything. Try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Check if your problem is still there and then try to install your plugins one by one and find the culprit that cause the problem and then try to disable it and find an alternative using another plugin with the same functionality.

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello rodmvin,

Unfortunately, our theme does not have such an option and please notice that is not a simple task. If you want to hide the post views for some posts which are included in a certain category, you have to alter the code from core file where the function is created and you will add some conditions in order to achieve as you wish. You have to do changes in this file -> http://screencast.com/t/itsnHBXP As a hint, you should use in_category() by category ID. For more references about this, please check the codex here -> https://developer.wordpress.org/reference/functions/in_category/
If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment. Usually, we recommend the developers from studio.envato.com

Thank you for your understanding!

Catalin
tagDiv Staff

Hello jjdenmark,

I suppose to be a problem with your hosting provider. First of all, please ensure that your hosting provider has these requirements for their server, like this -> https://forum.tagdiv.com/requirements-for-newspaper/ and then, please ensure that your system status parameters were changes as properly, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, you have to try to check this without your untested plugins because it is possible to be some conflicting plugins and cause this problem, clear all your cache. Please try to switch to a default theme and check if the behaviour is the same.

Hope this helps and let us know how it goes!

Thank you for your understanding!

Catalin
tagDiv Staff

Hello armagri,

I understand your problem but I do not have your website URL. If you want to receive an accurate response, please provide your website URL so I can further inspect the problem.

Thank you for the message!

Catalin
tagDiv Staff

Hello aragorn,

Please check the Discussion settings from WP panel, like this -> http://screencast.com/t/Z8LOh8i3 and try to uncheck this option to no longer be necessary.

Thanks.

Catalin
tagDiv Staff

Hello MortimerJazz,

As you can see in our documentation here -> https://forum.tagdiv.com/post-templates-2/ , our theme has a lot of posts templates and each of template has the own design. Unfortunately, there is not a simple general option to align the featured image to the left side because this thing depends on what kind of post template you are using. As a hint, for your case you should try to use post template style 1.
If you want to display more levels in our theme and you want to change the structure of the theme, please notice that is not a simple task and require custom work. If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Hope this helps!

Thank you for the message!

Catalin
tagDiv Staff

Hello RitaLorraine,

All the information about this kind of feature you can find in our documentation. Please try to read this and then try to implement this feature on your side according to it documentation here -> https://forum.tagdiv.com/smart-lists/ Also, you should check our Youtube channel because there you can find a lot of useful video tutorials, like this -> https://www.youtube.com/results?search_query=tagdiv+newspaper+6&page=1
Also, you can check our demo and see how they work, like this -> http://demo.tagdiv.com/newspaper/smart-list-style-1/

Thank you for your understanding!

Catalin
tagDiv Staff

Hello abistock,

Unfortunately, I cannot access your website because is required to have the password, as you can see here -> http://screencast.com/t/84Q50cGq Also, please ensure that this kind of issue is not generated by some untested plugins. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, please ensure that you have the latest version of the theme and plugins (e.g Visual Composer in special).
After this advice, if your problem is still there, please give me the access for your website so I can inspect it closer and also so I will be able to provide a more accurate response.

Thank you for the message!

Catalin
tagDiv Staff

Hello newtag,

1)In a future update, it is possible but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not, though. Until we can do it, you can use a plugin.
2)You can try to check in our forum by the infinite scroll and will find some threads with this subject discussed. As example, you can check this -> https://forum.tagdiv.com/topic/implement-infinite-scroll-on-single-posts/

Thank you for your understanding!

Catalin
tagDiv Staff

Hello puirseal,

Please install the plugins from here: http://screencast.com/t/db9rj2ky1 and remove any version you already have installed beforehand. If they still will not work, then please try to upload the plugins via FTP. They can be found in the main newspaper package: http://screencast.com/t/nJ9HoFit9tsX For more information about FTP, please check our documentation here -> https://forum.tagdiv.com/install-via-ftp/

Let us know how it goes.

Thank you!

Catalin
tagDiv Staff

Hello manojkhatri,

I have checked your website again on the mobile version and I saw that your logo is working fine now and the menu toggle is displayed inline with the logo and the search icon, as you can see here -> http://screencast.com/t/WXAELnow Please let us know if the problem reappears so I can further inspect the issue. Also, please clear all cache and test it again.

Thank you for the message!

Catalin
tagDiv Staff

Hello manojkhatri,

I have checked your website again on the mobile version and I saw that your logo is working fine now and the menu toggle is displayed inline with the logo and the search icon, as you can see here -> http://screencast.com/t/WXAELnow Please let us know if the problem reappears so I can further inspect the issue. Also, please clear all cache and test it again.

Thank you for the message!

Catalin
tagDiv Staff

Hello srampia,

Unfortunately, I cannot recommend plugins in this regard because we have not tested them and we cannot say for sure that will work as properly with our theme. Please try to find yourself these types of plugins and see how it works for you – http://screencast.com/t/3EDnrphGV

Thank you for your understanding!

Catalin
tagDiv Staff

Hello Albert,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please specify what posts you disappear in this regard. Also, please provide the link of this topic so we can know who you are and what the issue is.

Thanks.

Catalin
tagDiv Staff

Hello javierpenia,

For your first request, I have tested on my side with a video link that you use on your site and the featured image from this video link have the same format as it appears to you, like this -> http://screencast.com/t/eMqSzjAy This behaviour is generated by these kinds of video and not from the theme. Please try with another video link and see that this will not happen.
For your second request, please check the following link, here ->> https://forum.tagdiv.com/topic/featured-image-full-width/

Thank you for your understanding!

Catalin
tagDiv Staff

Hello srampia,

In a future update, it is possible but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not, though. Until we can do it, you can use a plugin.

Thank you for your understanding!

Catalin
tagDiv Staff

Hello manojkhatri,

I have checked your website and I saw that you logo are working as expected, as you can see here -> http://screencast.com/t/bzGwqyTB I have saved your logo and I have tried on my side and everything seems to work as properly with this logo. Please try to clear your cache and check the result again.
If you need more assistance in this regard, please provide more details about what is happening on your side, please provide me some useful screenshots so I will be able to provide a more accurate response.

Thanks.

Catalin
tagDiv Staff

Hello manojkhatri,

I have checked your website and I saw that you logo are working as expected, as you can see here -> http://screencast.com/t/bzGwqyTB I have saved your logo and I have tried on my side and everything seems to work as properly with this logo. Please try to clear your cache and check the result again.
If you need more assistance in this regard, please provide more details about what is happening on your side, please provide me some useful screenshots so I will be able to provide a more accurate response.

Thank you for the message!

Catalin
tagDiv Staff

Hello govmat,

Normally the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed: http://screencast.com/t/NqzloVgyUJB. In your case, it’s okay if you are using the same site.

Hope this helps!

Thank you for the message!

Catalin
tagDiv Staff

Hello javierpenia,

Please try to Regenerate your Thumbnails with Regenerate Thumbnails plugin, clear all cache and check the results.

Hope this helps and let us know how it goes!

Thanks.

Catalin
tagDiv Staff

Hello manojkhatri,

If you are using some untested plugins, try to disable it and install only the plugins that come bundled with our theme and rule out the conflicting plugins and clear cache. If you problem is still there, please provide your website URL so I can further inspect it closer and also, so I will be able to provide a more accurate response.

Thanks.

Catalin
tagDiv Staff

Hello janamtrup,

Please try the following code and place it in Theme panel.

.td_block_9 .td-module-meta-info{
display:none;
}

Thanks.

Catalin
tagDiv Staff

Hello danimian,

Unfortunately, our theme does not have such an option to resize the Big Grid and also, this kind of feature cannot use with the Sidebar layout, sorry! Please notice that this kind of feature has a too sensible layout and if you want to do some change to it structure, the layout will be damaged. If you want to customize your Big Grid, please notice that is not a simple task and if you do not have a solid knowledge of PHP/HTML/CSS you will not have good results. If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thank you for your understanding!

Catalin
tagDiv Staff

Hello res,

Please notice that you have control about length of your title from the panel, Excerpts, like this -> http://screencast.com/t/XqjwwlhnE For more information about this feature, please check our documentation here -> https://forum.tagdiv.com/excerpts-introduction/

Thanks.

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