Hello Jonasbrazil,

I have checked your website and I saw that your Sidebar Ad work as properly, as you can see here -> http://screencast.com/t/vZ0lfj5WMVvF Please notice that the Google Adsense could have some delay and it is not all the time in live mode.

Thank you for the message!

Hello rods,

Please ensure that you have correctly set it your timezone, clear all cache and test it again.

Thanks.

Hello rods,

Please ensure that you have correctly set it your timezone, clear all cache and test it again.

Thanks.

Hello masc,

If you want to change the color of the text title for Big Grid 6, style 4, you have to use a bit of CSS code to do that. Please try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-grid-style-4 .entry-title {
background-color: rgba(77,18,23,.9);
}

The result you should see here -> http://screencast.com/t/XFhOja74hy

Please notice that you can change the value of the background-color as you wish.

Thank you for the message!

Hello GreatTaste,

If you want to change the structure for your search page you have to change the module for this kind of page and you can do it from Theme panel, like this -> http://screencast.com/t/rFFNw7RPlPp

If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks.

Hello medeiros7,

If you want to move the category tag location on the top left of the image, you have to use a bit of CSS code to do that. Please try the code below and place it in Theme panel, Custom CSS area.

The code is ->

.td-module-image .td-post-category {
top: 0 !important;
bottom:inherit!important;
}


The result you should see here -> http://screencast.com/t/HfoUbK94Y

Thank you for the message!

Hello Erve

Please ensure that you have right followed the steps to add the logo for your footer section. Also, if you use untested plugins, ensure that these does not affect this functionality. Disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
If you need more assistance in this regard, please provide your website URL so I can further inspect this problem is still there.

Thank you for the message!

Hello Ermir,

I have checked your website and saw that your Facebook counter does not work as properly. Also, I noticed that you do not have the latest update of Visual Composer. -> http://screencast.com/t/4PEo5Sf0z Please try to update this plugin (latest version is 4.11) and see how it work after these changes.
For more information about Visual Composer updating, please check our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Also, you can follow the below guide for an accurate setting ->>

1) Please make sure you have the latest theme version: 6.7. If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.7 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.

3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello imrantareen26,

1)Please notice that this kind of title “STAY CONNECTED” is predefined word for Social Counter and if you want to display it you have to change a bit for the result. For example, you have to add more than 1 space between STAY and CONNECTED, like this -> STAY CONNECTED or you can change it with another title.
2)I suppose that you are referring to Ajax Filter. If you want to have these tabs, you have to set it from Block Settings (AJAX FILTER). For more information about this feature, please consult our documentation here -> https://forum.tagdiv.com/block-settings-tutorial/ -> http://screencast.com/t/odoPrKrOQC

Hope this helps!

Thank you for the message!

Hello sapito,

If you want to add some Ads for your search page you have to edit the search.php core file in order to achieve as you wish. Also, you have to use the do_shortcode method for this implementation, like this -> http://screencast.com/t/nL5jmKdHjdD

The code is ->

<?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]'); ?>

Thank you for the message!

Hello Dhananjay,

I suppose that you are referring to Ajax Filter. This kind of feature you can set it from each Block Settings. For more information about this, please consult our documentation here -> https://forum.tagdiv.com/block-settings-tutorial/

Thank you for the message!

Hello firetoss,

Unfortunately, we cannot provide support for AdRotate because is not a tested plugin with our theme, sorry! Please try to check its documentation and check what kind of Ad support this plugin, maybe your Ad code is not supported by this kind of plugin. Also, I suggest you get in touch with the author of the plugin because he is able to guide you in the right direction in this case because it is not theme related.

Thank you for your understanding!

Hello Namizitcha,

I have checked your website and I saw that you use a lot of untested plugins -> http://screencast.com/t/8VCzP80yUC Please try to disable all the active plugins, leave just Visual Composer to active and install only the plugins that come bundled with our theme and rule out the conflicting plugins. I saw your second menu but I cannot recreate this layout. Please try without plugins and check after if your problem is still there. Also, if you have some additional customizations that affect your menu that could cause this issue please try to disable and strat to set it your menu according to our documentation here -> https://forum.tagdiv.com/main-menu/

Hope this helps!

Thank you for the message!

Hello didiel,

Unfortunately, our theme does not have such an option to offers you the way to add more than 1 ad in the header Ad Area, sorry! I suggest you find some plugins with this functionality and see how it goes for you. Also, as a hint, you can try to use ADrotate plugin because a lot of customers uses it and we do not have bad reports about its functionality. Also, please notice that this plugin is not tested with our theme and we cannot provide support for this.

Thank you for your understanding!

Hello bzeegers,

Please check this topic here -> https://forum.tagdiv.com/topic/double-entries-in-the-menu/

Hope this helps!

Thanks.

Hello modernmavens,

I have checked your website again and the code that I provided you applies, as you can see in this video -> http://screencast.com/t/3STUkJhhLm Please try to clear all cache and test it again.

Hope this helps and let us know how it goes!

Thanks.

Hello Angie,

Please notice that you can use Author Box widget to insert it in your Sidebar from Widgets Area like this -> http://screencast.com/t/3nzlPn4VL

Hope this helps!

If is not what you mean, please provide more details.

Thanks.

Hello bzeegers,

I have checked your website and I saw that you are using the paebuilder+latest articels+pagination template. If you want to remove that message, please check your setup page and check your settings for this kind of template, like this -> http://screencast.com/t/NLuWeBGj or you can change the page template.

Thank you for the message!

Hello applepexky,

If you want to change the background-color for your category tag, you have to use a bit of CSS code to do that. Please try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-post-category {
background-color: red!important;
}

The result you should see here -> http://screencast.com/t/6T8UTE1y3

Hope this helps!

Thanks.

Hello oguerin,

Please try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-travel .td-header-style-5 .sf-menu > .sfHover > a, .td-travel .td-header-style-5 .sf-menu > .current-menu-item > a {
color: white !important;
};

Hope this helps and let us know how it goes!

Thank you for the message!

Hello Sebastien,

Please ensure that you have correctly installed the Visual Composer for your side. Try to update the plugin to the latest version 4.11 and check it again. I have tested on my side and this option is valid.

Thank you for the message!

Hello iamkingsleyf,

If you want to display the published date, you have to enable from the panel, like this -> http://screencast.com/t/ojOgCqSSz and if you want to display the last modified date for your posts, please try to check this topic here -> https://forum.tagdiv.com/topic/how-to-make-this/ because there you should find the response for your question.

Hope this helps and let us know it goes!

Thank you for the message!

Hello webpals99,

Unfortunately, our theme does not have such an option for it, sorry! To achieve that it is necessary to do some additional customizations in code. First of all, you have to enable the post date from the panel -> http://screencast.com/t/Js5Wb8W1 and then you have to add the in_category condition in td_module.php with desired category ID, like this -> http://screencast.com/t/UxzgprH5WKb If you want to get the category ID, you have to follow the next steps, like this -> http://screencast.com/t/hy4ZDnLV

Hope this helps and let us know how it goes!

Thank you for the message!

Hello Chucho,

Usually, these kinds of errors appear when you use untested plugins. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Most likely, your untested plugins interfere with our theme and could create js errors. Please try my advice and see if your problem is still there. After this, try to install your untested plugins one by one and find the culprit and then try to replace it with another one with this functionality (this is the alternative).

Hope this helps and let us know how it goes!

Thank you for the message!

Hello Sebastian,

If you want to implement ‘post category’ you have to create your own custom grid and then you have to set it your desired fields which you want to display on your page. As a hint, please check the following screenshots -> http://screencast.com/t/xppqRGauBep -> http://screencast.com/t/P1cwV682lU -> http://screencast.com/t/lK5emyP32
In order to achieve best results, please try to read all the documentation and try to implement this on our theme as you wish. Please notice that this thing requires some additional customizations that involve custom work. If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thank you for your understanding!