Hello dwcp,

I have checked your Whatssup icon and I saw that this not working…it is so strange. Please ensure that all the files are updated correctly…I suggest doing an update again or also you can replace only the icons folder -> http://screencast.com/t/6pmwFBb7 from our pack and see if your problem is still there. Also, I saw that you have an error in your console -> http://screencast.com/t/jsljaNMnoIh…please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello Arafat,

It happens due that you are using untested plugins which create some issues in our theme. Please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello amitmadhra,

Please try the code below if you want to decrease the space between ad and breadcrumbs.

The code is ->

div.td-header-style-6 .td-a-rec-id-header > div {
margin-bottom:0px!important;
}

The result you should see here -> http://screencast.com/t/gaOPNhLcpwz4

Hope this helps!

Thank you for the message!

Hello theunknownsociety,

Unfortunately, I cannot access your website URL and in order to provide a more accurate response I need it.

Thank you for the message!

Hello

If you want to change the color of the “Follow us” text, you have to use a bit of CSS code to change it. Please try the code below and add in the Theme panel->Custom CSS area.

The code is ->

.footer-social-wrap .block-title span {
color:green!important;
}

The result you should see here -> http://screencast.com/t/CWjPniMBaO

Thank you for the message!

Hello Sayeed,

I have tested on my side and everything seems to work as expected with block 15 as sidebar. Please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, if you have additional customizations try to delete them and install without them and see how it works for you.

Hope this helps and let us know how it goes!

Thak you for thew message!

Hello hbrc21,

Please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. I have tested on my side and this option affects this zoom effect for all elements. It could be errors from javascript which come from untested plugins.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello srampia,

Please check this -> http://screencast.com/t/yg9GiUHypku and here you can see which are the dimensions of the each thumb which are used in our blocks. For more information about block settings, please consult our documentation here -> https://forum.tagdiv.com/block-settings-tutorial/

Thank you for the message!

Hello boundary2,

I have checked your website and saw your logo. If you want to have a larger logo on your website you have to use the logo with the larger size than yours. Please notice that our theme does not enlarge the logo size but only display the size of it. Please check my example with another logo here -> http://screencast.com/t/9IZB7PxVQjSN -> http://screencast.com/t/3yFOgTuPk92E Your logo dimensions -> http://screencast.com/t/X3OfAbPNNMP
For more information about theme’s logo, please consult our documentation here -> https://forum.tagdiv.com/logo-favicon/

Hope this helps!

Thank you for the message!

Hello Andrii,
Please notice that the Big Grid feature, by default is set to display you the latest posts from that category and then under Big Grid will be displayed the next posts keeping the latest order. I do not understand what you want to achieve….as I said you above, our theme does not have offset option for category pages because that is set it by default.
For more information about Category settings, please consult our documentation here -> https://forum.tagdiv.com/newsmag-how-category-settings-work/

Thank you for your understanding!

Hello emrahkaranlik,

If you want to have another type of sorting for your posts, you have to change it from Block settings, like this -> http://screencast.com/t/bhnE56iQcdGH The sorting default is by latest. For more information about block settings, please consult our documentation here -> https://forum.tagdiv.com/newsmag-block-settings-tutorial/

Hope this helps!

Thank you for the message!

Hello Sylvester77,

1) If you want to change the header for category section, you have to use a bit of CSS code to do that. Try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.category .td-banner-wrap-full {
background-color:red;
}

The result -> http://screencast.com/t/NHLfAxP5NR

2)If you want to change the color of the Widgets, please try the code below and add it in Theme panel.

The code is ->

.td_block_widget .block-title span {
color:red!important;
background-color:green!important;
}

The result -> http://screencast.com/t/L2dFV8oirM

If is not what you mean, please provide more details about your desired changes so I will be able to provide a more details.

Thank you for the message!

Hello designsby3g,

Unfortunately, your plugin Tribe_events is not tested with our theme and we have no idea about the theme behaviour with this kind of plugin and we cannot provide support for untested plugins, sorry!. As you can see in our documentation, we have a list with our tested plugins -> http://screencast.com/t/igqQjRBPJC0S which works with the theme as expected. If you want to adjust this plugin to work fine with our theme is necessary to alter the theme code for better results and please notice that is not a simple task and that involves custom work. If you are not aware the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide custom services at the moment, sorry!

Thank you for your understanding!

Hello franko,

Please try to use another image for the logo because this is too small and the theme does not enlarge it and from this reason the image do not fit the thumb -> http://screencast.com/t/nx289czpkq8 Also, please notice that the custom size is only for Google Adsense and not for another used Ads. Also, I have checked your logo and seems to works as expected. For more information about Ads and Logo, please consult our documentation here -> https://forum.tagdiv.com/using-other-ads/ -> https://forum.tagdiv.com/logo-favicon/

If is not what you mean, please provide more details about your problems so I will be able to provide a more accurate response.

Hope this helps!

Thank you for the message!

Hello

Please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.td-header-sp-recs img {
left: 28px;
}

The result -> http://screencast.com/t/v7vsXsBr

Hope this helps!

Thank you for the message!

Hello firetoss,

Thank you for this customization. It can be very useful for customers who want it.

Thank you for your message!

Hello masc,

If you want to disable those arrows from the main menu, you have to use a bit of CSS code to hide it. Please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.td-icon-menu-down {
display:none;
}
.sf-menu a.sf-with-ul {
padding-right: 20px;
}

Hope this helps!

Thank you for the message!

Hello dizajn,

I suppose that you are referring to the modules (title posts and excerpts). If you want to add CSS code to affect these fields you have to use the correct classes like -> .td-excerpt, .td-module-title and then your code.

The code is ->

.td-excerpt, .td-module-title {
hyphens:auto;
text-align:justify;
-webkit-hyphens:auto;
-moz-hyphens:auto;
-epub-hyphens:auto;
}

The result -> http://screencast.com/t/MfvgwzxsbBQ

Hope this helps!

If is not what you mean, please provide more details about your desired changes so I will be able to provide a more accurate response.

Thank you for the message!

Hello dwcp,

Please provide your website URL so I can inspect it closer. I need to know this so I will be able to provide a more accurate response.

Thank you for the message!

Hello drae,

Please send us an email at contact@tagdiv.com with your login information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can know who you are and what the issue is.

Thank you for the message!

Hello poporil,

Please notice that this changes about the characters do not affect the functionality of the comments counting. Here -> http://screencast.com/t/3bqK1243a you can find all the files which contains the fonts of the theme. I have checked your website and I saw that you are using Facebook Comments for each post. The problem with comments counting comes from this reason. Please notice that our theme counts only the comments from the theme and not other comments (Facebook, Twitter, etc) Please try to set the default comments from WordPress and test after and see if your problem is still there. Also, if you want to adjust the facebook comments to shows as expected all the comments from your facebook account in our theme you need more additional customizations and require custom work. If you want to display more levels in our theme and you are not aware the steps in this regard, please consider hiring a freelancer/developer to do this for your because we cannot provide custom services at the moment, sorry! Usually, we recommend the developers from studio.envato.com

Thank you for your understanding!

Hello pasqualino77,

This feature is tested with our theme and works as expected in default mode. Please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. This issue might be caused by untested plugins used by you and could create some js errors.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello dizajn,

Please redo your theme/function.php to the default mode and check if your problem persists after this because we cannot provide support for custom modifications, sorry!

Thank you for your understanding!

Hello dwcp,

Please notice that the Whatsup icons are showed only for mobile devices. I suppose that you want to display it for other devices, you have to use a bit of CSS.

The code is ->

@media (min-width: 787px){
.td-social-whatsapp {
display: inline-block !important;
}

The result -> http://screencast.com/t/aNJhnBHOSB

If is not what you mean, please provide more details about your problem so I will be able to provide a more accurate response.

Thank you!

Hello Matija,

1) Try the code below.

.home .vc_custom_1456965369951 {
height:483px!important;
}

The result -> http://screencast.com/t/FPO7f5TyAcL

2) The code is ->

.td-pb-row [class*="td-pb-span"] {
padding-right: 0px;
padding-left: 0px;
}

The result -> http://screencast.com/t/UUcF1qahmsx4

3) Please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.sf-menu ul .td-menu-item > a:hover, .sf-menu ul .sfHover > a, .sf-menu ul .current-menu-ancestor > a, .sf-menu ul .current-category-ancestor > a, .sf-menu ul .current-menu-item > a {
color: red;
}

The result -> http://screencast.com/t/f6yVkX7g4RL

Hope this helps!

If is not what you mean, please provide more details about your desired changes so I will be able to provide a more accurate response.

Thank you for the message!