Hi,

Form what I can see for me the ads appear on all posts that ave checked http://prntscr.com/opfmyr but I so that you have some errors in console http://prntscr.com/opfmyr maybe those provide the problem you are facing.
Please make sure that you don’t have a plugin conflict, please deactivate all non theme plugins and let only those that have the “tagDiv” text in name, after that make sure that all cache is clear and try again.

Thank you!

Hi,

If you do not want to set that text filed in a specific place in the page, then you can use the sidebar widgets and the default category templates, in this way you’ll need to make a sidebar for each category and set the sidebar in theme panel on each/per category and is not need to use cloud templates.
Also you can set this text in the description section of category, in this way this will be individual -> http://prntscr.com/opfl1w and will show on cloud templates or default without need to create more sidebars or cloud templates for categories.

Thank you!

Hi,

I think that is is happen because f the WPBakery plugin.
Please make sure that you don’t have a plugin conflict, please deactivate all non theme plugins and let only those that have the “tagDiv” text in name, after that make sure that all cache is clear and try again.

Thank you!

Hi,

1. Yes, this is the way is support to work, not all elements from cloud are templates, some of them are pages.

2. Also for more control over the thumbs on blocks I suggest to use flex blocks -> http://prntscr.com/opfba1

3. Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that the php version is 7.1 or 7.2 not 7.3 also make sure that the wp-memory is at list 256MB.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If the problem persist, please provide some screenshots with this problem.

Thank you!

Hi,

What I said is that using flex blocks from tagDiv Composer not WPBakery you can set the layout for each device -> http://prntscr.com/opf5vx -> http://prntscr.com/opf6lf so you do not design a completely different website, you just adjust the elements from your current page on your website to adjust for all devices.

I hope that you understand what I mean.
Thank you!

Hi,

You can check the improves and news from the last update on our page from themeforest in changelog -> http://prntscr.com/opf366

Thank you!

Hi @luke-tt,

This option can be found in Theme panel>Post settings> Post and Custom post Types -> http://prntscr.com/opf1qa -> http://prntscr.com/opf26e

Thank you!

Hi,

In order to see that header stinky menu you’ll need to scroll down and up in tagDiv Composer until the header will appear.

If you need help with this, you can send us an email at contact@tagdiv.com and provide admin login. Include a link to this topic in the email to can identify you and I will do it for you.

Thank you!

Hi,

Please check this article about Best SMTP Mailer Plugins for WordPress Email Config in 2019 -> https://www.mtwebsol.com/best-smtp-mailer-wordpress-plugins

If you are referring to this http://prntscr.com/opeud1 notice that this form is send by contact form 7 plugin ->https://contactform7.com/docs/

How To Edit The New User Email Template In WordPress -> https://www.intelliwolf.com/how-to-edit-the-new-user-email-template-in-wordpress/

Also I notice that the mega menu you have is not set as in our documentation http://prntscr.com/opepuv -> https://forum.tagdiv.com/mega-menu/

Thank you for your understanding!

Hi,

For me the menu is displaying in the way is set it in the Appearance> Menu
-> http://prntscr.com/opeoer
-> http://prntscr.com/openrp
If this is not what you mean, please provide some more details and some screenshots.

Thank you for your understanding!

Hi,

Please make sure that you have the last theme version, Newspaper v9.8
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
If the problem is still there, please provide me a link to your website here I can inspect this problem.

Thank you!

Hi,

If you want to underline the hyperlinks you need to edit the posts, select the hyperlink and pres ctrl+u -> http://prntscr.com/ope9y7 -> https://prnt.sc/oofq0j
or if you want to have the all hyperlinks on post to be underline you can use a custom css -> http://prntscr.com/opecdr
.single .td-pb-span8 .tdb_single_content a{
text-decoration: underline!important;
}
The code need to be set in Theme panel>Custom code>Custom css and will apply on all post that have set a single post template form cloud.

Thank you!

Hi,

If you use the code/function in s widget sidebar then you can use cloud templates with out problems and you can set the filed you need with tagDiv Composer in the category cloud template -> http://prntscr.com/ope4pj
Unfortunately in only using cloud templates you can make the theme to be full width, with out cloud template you can try with custom css, but if the code is not apply on the right elements can break the theme layout.

Thank you for your understanding!

Hi @mbo,

If you are using the last version of the theme ( Newspaper v9.8 ) you can use the child theme as before the update to v9.7 you can check our documentation for child theme here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hi,

If the problem appear when you are trying to import the header template overlay 51, there is a problem with some header templates, this is one of them, we try to fix this problem as soon as possible, sorry for the inconvenience!

Thank you for your understanding!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that the php version is 7.1 or 7.2 not 7.3 also make sure that the wp-memory is at list 256MB.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

For me all seams to be alright -> http://prntscr.com/opdob5 -> http://prntscr.com/opdoru please try from other desktop on device to see if this is happen, also make sure that your internet connection is a good an stable one.

Thank you for your understanding!

Hi,

If you want to try the update you can do it on localhost or on a sub-domain for tests, in this way you can check if the elements you need are compatible or not, in this way you’ll know if you can or not to use the update.

Unfortunately I do not know an estimate time because the new update will be about to make the theme lighter and more fast.

For the moment, from what I know the WPBakery plugin will continu to be a suported plugin in our theme.

Thank you you for your understanding!

Hi,

Unfortunately there is no option in our theme that allow you to set images on next/previous posts, sorry!

Thank you for your understanding!

Hi,

Please notice that even if the Whatsapp share button is showing on desktop the function behind is made only for mobile device, when you click on the Whatsapp button will try to find this app on the mobile phone and if you are not on a mobile device this will not work.

Thank you for your understanding!

Hi,

In order to have the scroll to top on mobile responsive version you’ll need to use a custom css like this one http://prntscr.com/opdgwr

.td-scroll-up-visible {
display: block;
}
The code need to be set in Them panel>Custom code>Custom css

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Just make sure that you are set the ads as in our documentation https://forum.tagdiv.com/using-other-ads-non-adsense-ads/ -> http://prntscr.com/op1bto
If there is still a problem, please provide some more details, some screenshots with the ads code and a link where I can check the results

Thank you!

Hi,

Yes, you can deactivate those that you are not using, in this way you’ll reduce the number of images that will be upload.
You can check the thumbs for each module/block here https://forum.tagdiv.com/theme-thumbs/

Thank you!

Hi,

Just make sure that there is no other plugin that have some settings that can affect the mobile theme plugin.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!