Hi,

If you want to remove/hide the sticky menu, you need to edit the header template with tagDiv Composer, click on the sticky menu, click on the css tab -> https://www.screencast.com/t/T3TJ2hvJlD and check the display option, set it on hidden -> https://www.screencast.com/t/D57O79FFainD save the template and clear all cache.

Hope this will help you!
Thanks.

Hi,

So you want to have a different configuration for each category, if is so then you can achieve this from Theme panel > Categories -> https://www.screencast.com/t/zeZ1I88kirF4 -> https://forum.tagdiv.com/category-templates/ also you can set category templates from tagDiv Cloud library.

Hope this will help you!
Thanks.

Hi,

So if I understand correct you want to achieve something like this -> https://www.screencast.com/t/PqaDoeDyO if is so then you can achieve this using the header manager you need to set one header with the specific image for each category.
Or it can be possible to achieve this with custom css -> https://tagdiv.com/how-to-create-custom-code-in-newspaper-theme/

Thank you!

Hi,

So you are using a plugin ( Custom Post Type UI); unfortunately, we did not tested this plugin with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry!

Usually, if you have a custom post type this will be show in Newspaper > Theme panel > CPT & Taxonomy https://www.screencast.com/t/TbJxdWypW also you can check our documentation for Custom Post Type Support https://forum.tagdiv.com/custom-post-type-support/ but notice that since Newspaper v9.7 most of the files was moved in tagDiv Composer plugin and the child theme will only support the function.php and style.css you can read more about this here -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/

Thank you for your understanding!

Hi,

So you are using a plugin ( Pods ) to create custom post types and you want to show them in author (user) pages, unfortunately, we did not tested this plugin with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry!

Usually, if you have a custom post type this will be show in Newspaper > Theme panel > CPT & Taxonomy https://www.screencast.com/t/TbJxdWypW also you can check our documentation for Custom Post Type Support https://forum.tagdiv.com/custom-post-type-support/ but notice that since Newspaper v9.7 most of the files was moved in tagDiv Composer plugin and the child theme will only support the function.php and style.css you can read more about this here -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/

Thank you for your understanding!

Hi @TimeToGoogle,

Please check this similar topic -> https://forum.tagdiv.com/topic/menu-on-amp-pages-is-broken/

Thank you!

Hi,

1. You can change the quotation from Theme panel>Theme Fonts > Post content -> https://www.screencast.com/t/LJs79t0Yu also you can change the color too -> https://www.screencast.com/t/9WWM0dq1vwzJ

2. That is happen because you are using the mobile theme plugin, if you want to have the seam content on mobile as on desktop then you need to deactivate the mobile theme plugin.
Please check this similar topic -> https://forum.tagdiv.com/topic/mobile-help-homepage-different/

3. Dis is also related to the mobile theme plugin.

Thank you!

Hi @itechguides,

Does the post use a single post template from tagDiv Cloud Library? If it does, then you should be directed to the tagDiv Composer edit screen. If it doesn’t then there will be a message
– http://prntscr.com/nv9oay
So if the post uses a cloud post template it should work alright, works in my case. Let me know.

If there is still a problem, then please provide some more details and some screenshots.

Thank you!

Hi @irisdesign,

Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email and as many details you can and some screenshots with the problem if is possible.

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Also you could try some suggestions to see if they work
– https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
– https://forum.tagdiv.com/topic/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co/
– https://webmasters.stackexchange.com/questions/71630/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co
– https://www.gomahamaya.com/fix-access-font-origin-blocked-access-control-allow-origin-policy/

Thank you!

Hi,

Unfortunately our theme do not have this option, but this can be achieve using some plugins, you can check more about this on this article -> https://www.wpbeginner.com/plugins/how-to-expire-posts-or-partial-post-content-in-wordpress/

Hope this will help you!
Thank you!

Hi,

Yes, you can set a background image for each category -> https://www.screencast.com/t/8DIjHpiS8 please check our documentation form here -> https://forum.tagdiv.com/how-category-settings-work/

Thank you!

Hi,

You can try to make the function more simple and test to see if this is working in child theme ( also make sure that the child theme is working properly).
You can check some more articles for this here:
-> https://firstsiteguide.com/wordpress-titles/
-> https://wordpress.stackexchange.com/questions/269862/how-to-set-custom-title-of-custom-page-template
-> https://orbitingweb.com/blog/custom-seo-friendly-title-tags-wordpress/
-> https://stackoverflow.com/questions/27373238/function-to-change-page-title-in-wordpress

Thank you!

Hi,

If I understand correctly, you want to edit a single post template from tagDiv Cloud Library with tagDiv Composer, if is so then you can see all your template from tagDiv Cloud Library in Cloud Templates -> https://www.screencast.com/t/XVN3HoTNPTX also you can filter the templates.

Thank you!

Hi,

We receive your email and we’ll try to fix this problem as soon as possible, you’ll be contact via email.

Thank you!

Hi,

You can add a gallery in a post in two ways:
1. If you are using the Gutenberg editor click on add gallery -> https://www.screencast.com/t/r8m2clzqdM9 select the media library and the images that you want to have in the gallery -> https://www.screencast.com/t/tfUjwdL8PzS ther results will be something like this -> https://www.screencast.com/t/1h2ihiOG1
2. Using classic element from Gutenberg or classic editor -> https://www.screencast.com/t/gNFaivF5Dz click on add media -> https://www.screencast.com/t/adzTXJx3 click on create gallery https://www.screencast.com/t/m56jRLFZ6q and select the images.
Also please check our documentation for this way -> https://forum.tagdiv.com/gallery-2/

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

I do not quite understand what category in the footer menu are you referring, if is this -> https://www.screencast.com/t/E8DZnMXywB then you remove the numbers only using custom css like this -> https://www.screencast.com/t/clbL3wPB
.td-footer-wrapper .td-cat-no{
display: none;
}
If is not this what you mean, please provide some more details and some screenshots.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Also please check the options from Google AdSense account, like this one for example http://prntscr.com/nc11h0

If there is still a problem, please provide me a link and some more details and screenshots with the problem you are facing.

Thank you!

Hi,

The reset password function is not a Newspaper theme function , this can be from WordPress or other plugins.

Please check those similar topics and contact your host provider to help you to solve the problem -> https://wordpress.org/support/topic/password-reset-not-sending-email/
How to Fix WordPress Not Sending Email Issue -> https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/

Hope this will help you!

Hi,

How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Theme Install Guide -> https://tagdiv.com/how-to-install-newspaper-theme/

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email and as many details you can and some screenshots with the problem if is possible.

Thank you!

Hi,

For amp logo, you can add this custom css and the logo will have the normal size -> https://www.screencast.com/t/IRR8SCLyU
.td-main-menu-logo amp-img img {
width: 100%;
}
-> https://www.screencast.com/t/UEdtyvUmTm
In order to clear AMP cache that Google please check this article -> https://developers.google.com/amp/cache/update-cache

Thank you!

Hi,

Our theme already have this feature for posts, you need to use a single post template from tagDiv Cloud Library; you need to edit the single post template, click on the time and set the
Time ago format -> https://www.screencast.com/t/o4q54QQ20IIX

Please check the settings from theme panel -> https://www.screencast.com/t/H7CFzAKVw7 set the option with tagDiv Composer-> https://www.screencast.com/t/OAoAK9oUu make update on post -> https://www.screencast.com/t/vcQoLkQByxc now check the date of that post -> https://www.screencast.com/t/sKbLrp1jz also you can can sort after modified date -> https://www.screencast.com/t/VSePr63B

Unfortunately, we did not tested any kind of plugin for estimated reading time with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins ( support policy -> https://forum.tagdiv.com/support-policy-2/ ).
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you for your understanding!

Hi,

The 9.7 update was a somewhat major update, now the tagDiv composer has to be active at all times in order to maintain the same functionality. Most issues that can happen after update are related to how the theme is updated.

For example if you update by FTP the old theme has to be deleted and the new one uploaded. Then the plugins have to be updated as mentioned in the guide provided above. If you use a child theme this may not work anymore, the recent changes are the cause.

You can however not update for the time being and keep using the previous theme version, that depend on you entirely. You can update in the future if you should consider it. Maybe try it on a local copy of the site to see what happens, while having the main website kept safe. There are plugins that can duplicate a website if you should consider this suggestion.

If you want us to take a look you can send us an email at contact@tagdiv.com and provide admin access as well as FTP or cPanel. Let us know.

Thanks